fa/breadcrumb-the-shire
1
0
Fork 1
Code Issues Pull Requests 1 Actions Packages Projects Releases Wiki Activity

fix(helpdesk): replace ticket detail KPI tiles with unified label/value list

Browse Source 
Remove the Status and Age KPI metric tiles from the ticket aside.
Merge all information into a single definition list: Status, Description,
Company, Contact, Category, Support, Created, Last activity, Age.
Consistent with the label/value pattern used across all detail views.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
Felix Schneider
2026-04-05 22:05:20 +02:00
parent a3dedde7bf
commit c958f68738
1 changed files with 14 additions and 18 deletions
Download Patch File Download Diff File Expand all files Collapse all files

32
modules/helpdesk/pages/helpdesk/ticket(default).phtml
View File

@@ -87,24 +87,12 @@ $backUrl = $ticketCustomerNo !== '' ? lurl('helpdesk/debitor/' . rawurlencode($t
?>
<aside id="app-details-aside-section">
<div class="app-details-aside-section helpdesk-ticket-aside">
<!-- KPI tiles: Status + Age — stacked vertically -->
<h3 class="helpdesk-support-section-title"><?php e(t('Ticket details')); ?></h3>
<div class="helpdesk-support-metrics helpdesk-support-metrics-aside">
<article class="helpdesk-support-metric">
<p class="helpdesk-support-metric-label"><?php e(t('Status')); ?></p>
<p class="helpdesk-support-metric-value"><?php e($ticketState); ?></p>
<p class="helpdesk-support-metric-trend"><?php e(t('Last activity')); ?>: <?php e($lastActivityFormatted); ?></p>
</article>
<article class="helpdesk-support-metric">
<p class="helpdesk-support-metric-label"><?php e(t('Age')); ?></p>
<p class="helpdesk-support-metric-value"><?php e($ageLabel); ?></p>
<p class="helpdesk-support-metric-trend"><?php e(t('Created')); ?>: <?php e($createdFormatted); ?></p>
</article>
</div>
<!-- Compact key-value details -->
<h3 class="helpdesk-support-section-title"><?php e(t('Details')); ?></h3>
<dl class="helpdesk-ticket-meta">
<div class="helpdesk-ticket-meta-item">
<dt><?php e(t('Status')); ?></dt>
<dd><?php e($ticketState); ?></dd>
</div>
<div class="helpdesk-ticket-meta-item">
<dt><?php e(t('Description')); ?></dt>
<dd><?php e((string) ($ticket['Description'] ?? '—')); ?></dd>
@@ -132,8 +120,16 @@ $backUrl = $ticketCustomerNo !== '' ? lurl('helpdesk/debitor/' . rawurlencode($t
<dd><?php e((string) ($ticket['Support_User_Name'] ?? '—')); ?></dd>
</div>
<div class="helpdesk-ticket-meta-item">
<dt><?php e(t('Debtor No.')); ?></dt>
<dd><?php e($ticketCustomerNo !== '' ? $ticketCustomerNo : '—'); ?></dd>
<dt><?php e(t('Created')); ?></dt>
<dd><?php e($createdFormatted); ?></dd>
</div>
<div class="helpdesk-ticket-meta-item">
<dt><?php e(t('Last activity')); ?></dt>
<dd><?php e($lastActivityFormatted); ?></dd>
</div>
<div class="helpdesk-ticket-meta-item">
<dt><?php e(t('Age')); ?></dt>
<dd><?php e($ageLabel); ?></dd>
</div>
</dl>
</div>