fs f1c9c414a6 fix(helpdesk): resolve contactNo from ticket for SOAP file authorization ...

BC's GetTicketFile requires a valid contactNo for authorization.
The endpoint now accepts ticketNo, loads the ticket via OData to get
Current_Contact_Name, looks up the contact's No, and passes it to
the SOAP call. Frontend includes ticketNo in the file download URL.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

2026-04-05 22:56:11 +02:00

..

i18n

feat(helpdesk): add ticket file download and inline image preview

2026-04-05 22:49:01 +02:00

lib/Module/Helpdesk

fix(helpdesk): extract SOAP fault detail from GetTicketFile error responses

2026-04-05 22:55:12 +02:00

migrations

feat(helpdesk): align module with core list/drawer standards

2026-04-02 17:48:27 +02:00

pages/helpdesk

fix(helpdesk): resolve contactNo from ticket for SOAP file authorization

2026-04-05 22:56:11 +02:00

templates

fix(helpdesk): rename navigation and title to 'Team dashboard'

2026-04-05 20:05:09 +02:00

tests/Module/Helpdesk/Service

fix(helpdesk): address code review findings for ticket files

2026-04-05 22:53:17 +02:00

web

fix(helpdesk): resolve contactNo from ticket for SOAP file authorization

2026-04-05 22:56:11 +02:00

module.php

feat(helpdesk): add ticket file download and inline image preview

2026-04-05 22:49:01 +02:00