fs
cae66e5361
New standalone page (helpdesk/team) showing support agent workload aggregated from BC tickets. KPI bar (open, unassigned, avg age, resolved), per-agent table sorted by open tickets, period selector (30/90/180/365d). Global OData query via getTicketsForTeam() without customer filter. New permission helpdesk.team-workload.view with admin role assignment. Includes 6 PHPUnit tests for buildTeamWorkloadDashboard(). Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
34 lines
1.2 KiB
PHP
34 lines
1.2 KiB
PHP
<?php
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namespace MintyPHP\Module\Helpdesk\Providers;
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use MintyPHP\App\AppContainer;
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use MintyPHP\App\Module\Contracts\LayoutContextProvider;
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use MintyPHP\Service\Access\AuthorizationService;
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final class HelpdeskLayoutProvider implements LayoutContextProvider
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{
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public function provide(array $session, AppContainer $container): array
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{
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$userId = (int) ($session['user']['id'] ?? 0);
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if ($userId <= 0) {
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return ['helpdesk.nav' => ['can_manage_settings' => false]];
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}
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try {
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$authorizationService = $container->get(AuthorizationService::class);
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$actorContext = ['actor_user_id' => $userId];
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$canManageSettings = $authorizationService->authorize('helpdesk.settings.manage', $actorContext)->isAllowed();
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$canViewTeam = $authorizationService->authorize('helpdesk.team-workload.view', $actorContext)->isAllowed();
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} catch (\Throwable) {
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$canManageSettings = false;
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$canViewTeam = false;
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}
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return ['helpdesk.nav' => [
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'can_manage_settings' => $canManageSettings,
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'can_view_team' => $canViewTeam,
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]];
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}
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}
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