Replace card-with-ticket-list layout with a GitHub/Stripe-inspired design:
- Avatar initials circles with deterministic colors per agent (name → hue)
- Horizontal agent rows: avatar | name + count badge | load bar | ticket pills
- Ticket pills showing No · Customer · Age (description on hover/title)
- Critical tickets highlighted with warning color in pills
- Queue section at top with uppercase header and ticket pills directly
- Performance tab with smaller avatars and success-colored bars
- Agent load bars colored per-agent (matching avatar hue)
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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