fa/breadcrumb-the-shire
1
0
Fork 1
Code Issues Pull Requests 1 Actions Packages Projects Releases Wiki Activity

fix(helpdesk): replace description column with category in team ticket table

Browse Source 
Description is not available on PBI_LV_Tickets. Show Category_1_Code
as its own 'Category' column instead of misusing it as description.
Remove unused ticket-desc CSS class.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
Felix Schneider
2026-04-05 19:39:45 +02:00
parent bfa3f5a154
commit cc1ae1aaca
4 changed files with 5 additions and 14 deletions
Download Patch File Download Diff File Expand all files Collapse all files

2
modules/helpdesk/lib/Module/Helpdesk/Service/DebitorDetailService.php
View File

@@ -1658,7 +1658,7 @@ class DebitorDetailService
$agents[$normalizedUser]['open_ticket_details'][] = [
'no' => trim((string) ($ticket['No'] ?? '')),
'description' => trim((string) ($ticket['Description'] ?? (string) ($ticket['Category_1_Code'] ?? ''))),
'category' => trim((string) ($ticket['Category_1_Code'] ?? '')),
'age_hours' => $ageHours,
'critical' => $isCritical,
'customer_name' => trim((string) ($ticket['Company_Contact_Name'] ?? '')),

2
modules/helpdesk/pages/helpdesk/team/index(default).phtml
View File

@@ -26,7 +26,7 @@ $periodLabels = [
data-debitor-base-url="<?php e(lurl('helpdesk/debitor/')); ?>"
data-label-ticket="<?php e(t('Ticket')); ?>"
data-label-customer="<?php e(t('Debtor')); ?>"
data-label-description="<?php e(t('Description')); ?>"
data-label-category="<?php e(t('Category')); ?>"
data-label-last-activity="<?php e(t('Last activity')); ?>"
>
<section>

9
modules/helpdesk/web/css/helpdesk.css
View File

@@ -219,15 +219,6 @@
color: var(--app-muted-color);
}
/* Description: takes remaining space, ellipsis on overflow */
.helpdesk-team-ticket-desc {
width: 100%;
max-width: 0;
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
}
/* Links */
.helpdesk-team-ticket-no a,
.helpdesk-team-ticket-table td a {

6
modules/helpdesk/web/js/helpdesk-team.js
View File

@@ -92,8 +92,8 @@ if (container) {
}
tr.appendChild(customerCell);
// Description
tr.appendChild(h('td', 'helpdesk-team-ticket-desc', t.description || '—'));
// Category
tr.appendChild(h('td', '', t.category || '—'));
// Last activity date
tr.appendChild(h('td', 'helpdesk-team-ticket-date', formatDateTime(t.last_activity)));
@@ -129,7 +129,7 @@ if (container) {
const headRow = h('tr');
headRow.appendChild(h('th', '', container.dataset.labelTicket || 'Ticket'));
headRow.appendChild(h('th', '', container.dataset.labelCustomer || 'Customer'));
headRow.appendChild(h('th', '', container.dataset.labelDescription || 'Description'));
headRow.appendChild(h('th', '', container.dataset.labelCategory || 'Category'));
headRow.appendChild(h('th', '', container.dataset.labelLastActivity || 'Last activity'));
thead.appendChild(headRow);
table.appendChild(thead);