From cc1ae1aaca2ca1cf4610bce31e530a0c7fd7a63d Mon Sep 17 00:00:00 2001
From: fs <fs@breadcrumb-solutions.de>
Date: Sun, 5 Apr 2026 19:39:45 +0200
Subject: [PATCH] fix(helpdesk): replace description column with category in
 team ticket table

Description is not available on PBI_LV_Tickets. Show Category_1_Code
as its own 'Category' column instead of misusing it as description.
Remove unused ticket-desc CSS class.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
---
 .../lib/Module/Helpdesk/Service/DebitorDetailService.php | 2 +-
 .../helpdesk/pages/helpdesk/team/index(default).phtml    | 2 +-
 modules/helpdesk/web/css/helpdesk.css                    | 9 ---------
 modules/helpdesk/web/js/helpdesk-team.js                 | 6 +++---
 4 files changed, 5 insertions(+), 14 deletions(-)

diff --git a/modules/helpdesk/lib/Module/Helpdesk/Service/DebitorDetailService.php b/modules/helpdesk/lib/Module/Helpdesk/Service/DebitorDetailService.php
index f505451..36f644e 100644
--- a/modules/helpdesk/lib/Module/Helpdesk/Service/DebitorDetailService.php
+++ b/modules/helpdesk/lib/Module/Helpdesk/Service/DebitorDetailService.php
@@ -1658,7 +1658,7 @@ class DebitorDetailService
 
                 $agents[$normalizedUser]['open_ticket_details'][] = [
                     'no' => trim((string) ($ticket['No'] ?? '')),
-                    'description' => trim((string) ($ticket['Description'] ?? (string) ($ticket['Category_1_Code'] ?? ''))),
+                    'category' => trim((string) ($ticket['Category_1_Code'] ?? '')),
                     'age_hours' => $ageHours,
                     'critical' => $isCritical,
                     'customer_name' => trim((string) ($ticket['Company_Contact_Name'] ?? '')),
diff --git a/modules/helpdesk/pages/helpdesk/team/index(default).phtml b/modules/helpdesk/pages/helpdesk/team/index(default).phtml
index 2029000..cb0257f 100644
--- a/modules/helpdesk/pages/helpdesk/team/index(default).phtml
+++ b/modules/helpdesk/pages/helpdesk/team/index(default).phtml
@@ -26,7 +26,7 @@ $periodLabels = [
      data-debitor-base-url="<?php e(lurl('helpdesk/debitor/')); ?>"
      data-label-ticket="<?php e(t('Ticket')); ?>"
      data-label-customer="<?php e(t('Debtor')); ?>"
-     data-label-description="<?php e(t('Description')); ?>"
+     data-label-category="<?php e(t('Category')); ?>"
      data-label-last-activity="<?php e(t('Last activity')); ?>"
 >
   <section>
diff --git a/modules/helpdesk/web/css/helpdesk.css b/modules/helpdesk/web/css/helpdesk.css
index 41fafd6..b67fe54 100644
--- a/modules/helpdesk/web/css/helpdesk.css
+++ b/modules/helpdesk/web/css/helpdesk.css
@@ -219,15 +219,6 @@
     color: var(--app-muted-color);
   }
 
-  /* Description: takes remaining space, ellipsis on overflow */
-  .helpdesk-team-ticket-desc {
-    width: 100%;
-    max-width: 0;
-    overflow: hidden;
-    text-overflow: ellipsis;
-    white-space: nowrap;
-  }
-
   /* Links */
   .helpdesk-team-ticket-no a,
   .helpdesk-team-ticket-table td a {
diff --git a/modules/helpdesk/web/js/helpdesk-team.js b/modules/helpdesk/web/js/helpdesk-team.js
index 8613c3b..67ba0f1 100644
--- a/modules/helpdesk/web/js/helpdesk-team.js
+++ b/modules/helpdesk/web/js/helpdesk-team.js
@@ -92,8 +92,8 @@ if (container) {
     }
     tr.appendChild(customerCell);
 
-    // Description
-    tr.appendChild(h('td', 'helpdesk-team-ticket-desc', t.description || '—'));
+    // Category
+    tr.appendChild(h('td', '', t.category || '—'));
 
     // Last activity date
     tr.appendChild(h('td', 'helpdesk-team-ticket-date', formatDateTime(t.last_activity)));
@@ -129,7 +129,7 @@ if (container) {
       const headRow = h('tr');
       headRow.appendChild(h('th', '', container.dataset.labelTicket || 'Ticket'));
       headRow.appendChild(h('th', '', container.dataset.labelCustomer || 'Customer'));
-      headRow.appendChild(h('th', '', container.dataset.labelDescription || 'Description'));
+      headRow.appendChild(h('th', '', container.dataset.labelCategory || 'Category'));
       headRow.appendChild(h('th', '', container.dataset.labelLastActivity || 'Last activity'));
       thead.appendChild(headRow);
       table.appendChild(thead);