feat(helpdesk): add Stripe-style inline bars, badges, and muted zeros to team tables

Current tab: proportional bars behind open ticket counts for instant
visual comparison, warning badges for critical counts (>0), muted
styling for zero values. Performance tab: success-colored bars behind
resolved counts. Unassigned row gets muted bar variant.

Adds tabular-nums for aligned numbers, smooth bar transitions, and
de-emphasized table borders for a cleaner visual hierarchy.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
2026-04-05 18:56:25 +02:00
parent 5ab4380a63
commit 0927dea7bb
2 changed files with 166 additions and 21 deletions

View File

@@ -19,7 +19,6 @@ if (container) {
const periodSelector = document.getElementById('team-period-selector');
let currentPeriod = 90;
let lastData = null;
function showState(state) {
if (elLoading) elLoading.hidden = state !== 'loading';
@@ -34,14 +33,63 @@ if (container) {
if (el) el.textContent = value;
}
function createCell(text) {
function agentName(m) {
return m.support_user === '' ? labelNotAssigned : m.display_name;
}
/**
* Create a table cell with an inline proportional bar behind the value.
* Stripe-style: the bar gives instant visual comparison across rows.
*/
function barCell(value, max, variant) {
const td = document.createElement('td');
td.textContent = text;
const pct = max > 0 ? Math.round((value / max) * 100) : 0;
const wrap = document.createElement('span');
wrap.className = 'helpdesk-team-bar-cell';
const bar = document.createElement('span');
bar.className = 'helpdesk-team-bar';
if (variant) bar.classList.add('helpdesk-team-bar-' + variant);
bar.style.width = pct + '%';
const label = document.createElement('span');
label.className = 'helpdesk-team-bar-value';
label.textContent = String(value);
if (value === 0) label.classList.add('helpdesk-team-muted');
wrap.appendChild(bar);
wrap.appendChild(label);
td.appendChild(wrap);
return td;
}
function agentName(m) {
return m.support_user === '' ? labelNotAssigned : m.display_name;
/**
* Create a badge cell — small pill for critical counts.
* 0 = muted text, >0 = warning badge.
*/
function badgeCell(value) {
const td = document.createElement('td');
if (value === 0) {
td.textContent = '0';
td.classList.add('helpdesk-team-muted');
} else {
const badge = document.createElement('span');
badge.className = 'helpdesk-team-badge';
badge.textContent = String(value);
td.appendChild(badge);
}
return td;
}
/**
* Create a plain text cell, muted when value is 0.
*/
function valueCell(value, unit) {
const td = document.createElement('td');
td.textContent = unit ? value + unit : String(value);
if (value === 0) td.classList.add('helpdesk-team-muted');
return td;
}
function renderCurrentTab(kpis, members) {
@@ -52,17 +100,28 @@ if (container) {
if (!elCurrentBody) return;
elCurrentBody.replaceChildren();
const maxOpen = Math.max(1, ...members.map(m => m.open_tickets));
for (const m of members) {
const tr = document.createElement('tr');
tr.appendChild(createCell(agentName(m)));
tr.appendChild(createCell(String(m.open_tickets)));
tr.appendChild(createCell(String(m.critical_tickets)));
tr.appendChild(createCell(String(m.avg_age_hours)));
const isUnassigned = m.support_user === '';
if (m.support_user === '') {
tr.classList.add('helpdesk-team-row-unassigned');
}
// Agent name
const nameCell = document.createElement('td');
nameCell.className = 'helpdesk-team-agent-name';
nameCell.textContent = agentName(m);
tr.appendChild(nameCell);
// Open tickets with proportional bar
tr.appendChild(barCell(m.open_tickets, maxOpen, isUnassigned ? 'muted' : 'primary'));
// Critical with badge
tr.appendChild(badgeCell(m.critical_tickets));
// Avg age
tr.appendChild(valueCell(m.avg_age_hours, 'h'));
if (isUnassigned) tr.classList.add('helpdesk-team-row-unassigned');
elCurrentBody.appendChild(tr);
}
}
@@ -79,21 +138,25 @@ if (container) {
return b.resolved_in_period - a.resolved_in_period;
});
const maxResolved = Math.max(1, ...sorted.map(m => m.resolved_in_period));
for (const m of sorted) {
const tr = document.createElement('tr');
tr.appendChild(createCell(agentName(m)));
tr.appendChild(createCell(String(m.resolved_in_period)));
const isUnassigned = m.support_user === '';
if (m.support_user === '') {
tr.classList.add('helpdesk-team-row-unassigned');
}
const nameCell = document.createElement('td');
nameCell.className = 'helpdesk-team-agent-name';
nameCell.textContent = agentName(m);
tr.appendChild(nameCell);
tr.appendChild(barCell(m.resolved_in_period, maxResolved, isUnassigned ? 'muted' : 'success'));
if (isUnassigned) tr.classList.add('helpdesk-team-row-unassigned');
elPerformanceBody.appendChild(tr);
}
}
function renderAll(data) {
lastData = data;
renderCurrentTab(data.kpis, data.members);
renderPerformanceTab(data.kpis, data.members);
}