fs fbe8140937 fix(helpdesk): drop redundant SOAP message entries when OData has them ...

When the SOAP message map is applied to OData entries, the message text
is already embedded in the OData entries. The separate SOAP message
entries then cause duplicates with different actor/timestamp metadata.

Now: when soapMessageMap was used, filter out SOAP entries with
type_variant 'message' since they are already represented in OData.
Non-message SOAP entries (status, activity) are kept.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

2026-04-05 22:21:28 +02:00

..

Helpdesk

fix(helpdesk): drop redundant SOAP message entries when OData has them

2026-04-05 22:21:28 +02:00