fs 5c0364f687 feat(helpdesk): clickable top customers/categories filter resolution times ...

Clicking a customer or category in the Historical tab recalculates
Ø/Min/Max resolution times for only that filter. Click again to reset.
All computation is client-side from resolved_details already in the
response — no extra API calls. Active filter highlighted with primary
color, resolution values turn primary when filtered.

Backend now includes resolved_ticket_details per agent (customer_name,
category, resolution_hours) for client-side filtering.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

2026-04-05 20:31:08 +02:00

..

BcODataGateway.php

fix(helpdesk): consolidation fixes from drift/performance/security review

2026-04-05 20:25:51 +02:00

BcSoapGateway.php

feat(helpdesk): redesign dashboards with KPI groups, skeleton loading, and unified spacing

2026-04-05 16:32:34 +02:00

DebitorCacheControl.php

feat(helpdesk): add team workload dashboard with per-agent metrics

2026-04-05 18:46:54 +02:00

DebitorDetailService.php

feat(helpdesk): clickable top customers/categories filter resolution times

2026-04-05 20:31:08 +02:00

DebitorSearchService.php

feat(helpdesk): align module with core list/drawer standards

2026-04-02 17:48:27 +02:00

HelpdeskOAuthTokenService.php

feat(helpdesk): enable oauth2 token flow and tenant-scoped cache

2026-04-02 21:46:01 +02:00

HelpdeskSettingsGateway.php

feat(helpdesk): redesign dashboards with KPI groups, skeleton loading, and unified spacing

2026-04-05 16:32:34 +02:00

HelpdeskTokenRepository.php

feat(helpdesk): align module with core list/drawer standards

2026-04-02 17:48:27 +02:00

SystemRecommendationEngine.php

feat(helpdesk): redesign dashboards with KPI groups, skeleton loading, and unified spacing

2026-04-05 16:32:34 +02:00

TicketCommunicationService.php

fix(helpdesk): resolve all support actor codes instead of requiring exactly one per ticket

2026-04-05 20:00:50 +02:00