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fix(helpdesk): replace description column with category in team ticket table

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Description is not available on PBI_LV_Tickets. Show Category_1_Code
as its own 'Category' column instead of misusing it as description.
Remove unused ticket-desc CSS class.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
Felix Schneider
2026-04-05 19:39:45 +02:00
parent bfa3f5a154
commit cc1ae1aaca
4 changed files with 5 additions and 14 deletions
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modules/helpdesk/lib/Module/Helpdesk/Service/DebitorDetailService.php
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@@ -1658,7 +1658,7 @@ class DebitorDetailService
$agents[$normalizedUser]['open_ticket_details'][] = [
'no' => trim((string) ($ticket['No'] ?? '')),
'description' => trim((string) ($ticket['Description'] ?? (string) ($ticket['Category_1_Code'] ?? ''))),
'category' => trim((string) ($ticket['Category_1_Code'] ?? '')),
'age_hours' => $ageHours,
'critical' => $isCritical,
'customer_name' => trim((string) ($ticket['Company_Contact_Name'] ?? '')),