Refactor contact management functions and remove phpinfo.php

- Updated formatting and structure of functions in edit_contact.inc.php for better readability and consistency.
- Added comments to clarify the purpose of certain code sections, especially regarding mandant handling.
- Removed the deprecated phpinfo.php file to clean up the codebase.

module/ticketcenter/css/cardform.css

@@ -0,0 +1,417 @@
+:root {
+    --main-nav-hight: 200px;
+    --ticket-nav-hight: 200px;
+    --cardform_header-height: 90px;
+}
+
+@media (width < 1200px) {
+    :root {
+        --main-nav-hight: 260px;
+    }
+}
+
+@media (width < 991px) {
+    :root {
+        --main-nav-hight: 0px;
+    }
+
+    #hero_content {
+        display: none !important;
+    }
+
+    .cardform_body_left {
+        display: none;
+    }
+}
+
+body {
+    overflow: hidden;
+}
+
+.ticket_edit {
+    .cardform_content .container {
+        padding: 0px;
+    }
+}
+
+#area-2 {
+    padding: 0px;
+
+    >.container {
+        padding-left: 0px !important;
+        padding-right: 0px !important;
+    }
+}
+
+.tickets_cardform {
+    min-height: calc(100dvh - var(--main-nav-hight));
+    max-height: calc(100dvh - var(--main-nav-hight));
+    height: calc(100dvh - var(--main-nav-hight));
+    background: var(--bg-white);
+
+    .cardform_header {
+        padding: 20px 30px 20px 30px;
+        border-bottom: 1px solid var(--border);
+        display: flex;
+        justify-content: space-between;
+
+        .cardform_header_left {
+            display: flex;
+            align-items: center;
+            gap: 10px;
+
+            h2 {
+                margin-bottom: 0px;
+            }
+        }
+
+        .cardform_header_right {
+            display: flex;
+            gap: 10px;
+            align-items: center;
+
+            a {
+                display: block;
+            }
+        }
+    }
+
+    .cardform_body {
+        display: flex;
+        max-height: calc(100% - var(--cardform_header-height));
+        height: 100%;
+
+        .cardform_body_left {
+            flex: 1 1 25%;
+            padding: 10px;
+            border-right: 1px solid var(--border);
+
+            @media (width < 991px) {
+                display: none;
+
+            }
+
+            &.is-closed {
+                width: 40px;
+                flex: unset;
+
+                .ticket_list {
+                    display: none;
+                }
+
+                h3 {
+                    display: none;
+                }
+
+                .body_left_line {
+                    button {
+                        i {
+                            transform: rotate(180deg);
+                        }
+                    }
+                }
+            }
+
+            .body_left_line {
+                display: flex;
+                justify-content: space-between;
+                align-items: center;
+                margin-bottom: 10px;
+
+                button {
+                    background: var(--blur);
+                    color: var(--fc-dark);
+                    font-size: var(--fs-500);
+                    padding: 8px;
+                    text-align: left;
+                    font-size: var(--fs-500);
+                    padding: 4px;
+                }
+            }
+
+            .ticket_list {
+                height: calc(100% - 33px);
+                overflow-y: scroll;
+                display: flex;
+                flex-direction: column;
+                -ms-overflow-style: none;
+                /* IE and old Edge */
+                scrollbar-width: none;
+
+                /* Firefox */
+                .ticket_card {
+                    position: relative;
+
+                    a {
+                        position: absolute;
+                        top: 0px;
+                        left: 0px;
+                        width: 100%;
+                        height: 100%;
+                    }
+
+                    font-size: 14px;
+                    border: 1px solid var(--border);
+                    border-radius: 5px;
+                    padding: 10px;
+                    margin-bottom: 10px;
+                    transition-duration: 200ms;
+
+                    &:hover {
+                        border-color: var(--primary);
+                        background-color: #FAFAFA;
+                        transition-duration: 200ms;
+                    }
+
+                    &.active {
+                        background-color: #FAFAFA;
+                    }
+
+                    .card_header {
+                        display: flex;
+
+                        .ticket_status {
+                            font-size: 12px;
+                            padding: 2px 5px;
+                            border-radius: 3px;
+                            background-color: #000;
+                            color: #fff;
+                        }
+                    }
+
+                    .card_body {
+                        display: flex;
+                        gap: 5px;
+                        margin-top: 3px;
+
+                        .ticket_no {
+                            font-weight: var(--fw-bold);
+                        }
+
+                        .ticket_desc {
+                            font-weight: var(--fw-bold);
+                        }
+                    }
+
+                    .card_footer {
+                        color: gray;
+                    }
+                }
+            }
+        }
+
+        .cardform_body_middle {
+            flex: 1 1 45%;
+            /* padding-left: 20px; */
+            /* padding-right: 20px; */
+            background-color: #F6F5F8;
+
+            .communication {
+                height: 100%;
+
+                .messages_scroll_container {
+                    min-height: calc(100% - 200px);
+                    max-height: calc(100% - 200px);
+                    overflow-y: auto;
+                    display: flex;
+                    flex-direction: column-reverse;
+                    padding-left: 20px;
+                    padding-right: 20px;
+                }
+
+                .communication_toolbar {
+                    max-height: 200px;
+                    padding-left: 20px;
+                    padding-right: 20px;
+                    background: #fff;
+                    height: 200px;
+                    border-top: 1px solid var(--border);
+
+                    &.communication_toolbar--closed {
+                        display: flex;
+                        align-items: center;
+                        justify-content: center;
+
+                        p {
+                            margin: 0;
+                            color: gray;
+                            font-size: var(--fs-500);
+                        }
+                    }
+                }
+            }
+        }
+
+        .cardform_body_right {
+            flex: 1 1 30%;
+            border-left: 1px solid var(--border);
+            padding: 16px;
+            overflow-y: scroll;
+
+            @media (width < 991px) {
+                position: fixed;
+                top: 60px;
+                right: 0px;
+                width: 90dvw;
+                height: calc(100dvh - 60px);
+                z-index: 100;
+                background-color: #fff;
+                padding-bottom: 100px;
+            }
+
+            &.is-closed {
+                width: 50px;
+                flex: unset;
+
+                @media (width < 991px) {
+                    position: static;
+                }
+
+                h3 {
+                    display: none;
+                }
+
+                .ticketinfo_body {
+                    display: none;
+                }
+
+                .ticketinfo_header_status {
+                    display: none;
+                }
+            }
+
+            .ticketinfo_header {
+                display: flex;
+                justify-content: space-between;
+                align-items: center;
+                margin-bottom: 20px;
+
+                .ticketinfo_header_title {
+                    display: flex;
+                    gap: 10px;
+                    align-items: center;
+
+                    h3 {
+                        margin-bottom: 0px;
+                    }
+
+                    button {
+                        background: var(--blur);
+                        color: var(--fc-dark);
+                        font-size: var(--fs-500);
+                        padding: 8px;
+                        text-align: left;
+                        font-size: var(--fs-500);
+                        padding: 4px;
+                    }
+                }
+
+                .ticketinfo_header_status {
+                    font-size: 12px;
+                    padding: 4px 5px;
+                    border-radius: 3px;
+                    background-color: #000;
+                    color: #fff;
+                }
+            }
+
+            .ticketinfo_body {
+                h3 {
+                    border-top: 1px solid var(--border);
+                    padding-top: 12px;
+                    margin-top: 12px;
+                }
+
+                .ticketinfo_item {
+                    display: flex;
+                    justify-content: space-between;
+                    align-items: center;
+                    margin-bottom: 6px;
+
+                    .ticketinfo_item_links {
+                        font-size: var(--fs-500);
+                        color: gray;
+                        width: 50%;
+                    }
+
+                    .ticketinfo_item_right {
+                        width: 50%;
+                        font-weight: 700;
+                    }
+
+                }
+            }
+        }
+
+    }
+
+}
+
+* {
+    scrollbar-color: unset;
+}
+
+
+@media (width < 768px) {
+    form#form_ticket_card {
+        padding-bottom: 85px;
+    }
+
+    body {
+        overflow: auto;
+    }
+}
+
+.close-ticket-modal {
+    display: none;
+    position: fixed;
+    top: 0;
+    left: 0;
+    width: 100%;
+    height: 100%;
+    background: rgba(0, 0, 0, 0.5);
+    z-index: 1000;
+
+    .close-ticket-modal-content {
+        position: absolute;
+        top: 50%;
+        left: 50%;
+        transform: translate(-50%, -50%);
+        background: white;
+        padding: 20px;
+        border-radius: 8px;
+        min-width: 300px;
+        border: 1px solid var(--border);
+    }
+
+    .close-ticket-warning {
+        color: #d32f2f;
+        font-weight: bold;
+    }
+
+    .close-ticket-modal-buttons {
+        text-align: right;
+        gap: 10px;
+        display: flex;
+        justify-content: flex-end;
+        margin-top: 20px;
+
+        .btn-cancel {
+            background: #ededed;
+            text-align: center;
+            padding: 10px;
+            border-radius: var(--br);
+            color: black;
+        }
+
+        .btn-confirm {
+            background: var(--clr-mandant);
+            color: var(--fc-white-8);
+            padding: 10px 15px;
+            border-radius: var(--br);
+            cursor: pointer;
+            border: none;
+        }
+    }
+
+}

module/ticketcenter/css/create_cardform.css

@@ -0,0 +1,55 @@
+:root {
+    --main-nav-width: 250px;
+    --ticket-nav-width: 200px;
+}
+
+.ticket_edit {
+    .create_cardform_content .container {
+        padding: 0px;
+    }
+}
+#area-2 {
+    padding: 0px;
+    > .container {
+        padding-left: 0px !important;
+        padding-right: 0px !important;
+    }
+}
+
+.tickets_create_cardform {
+    min-height: calc(100dvh - var(--ticket-nav-width));
+    background: var(--bg-white);
+    .create_cardform_header {
+        padding: 20px 30px 20px 30px;
+        border-bottom: 1px solid var(--border);
+        display: flex;
+        justify-content: space-between;
+        .create_cardform_header_left {
+            display: flex;
+            align-items: center;
+            gap: 10px;
+            h2 {
+                margin-bottom: 0px;
+            }
+        }
+        .create_cardform_header_right {
+            a {
+                display: block;
+            }
+        }
+    }
+    .create_cardform_body {
+        .create_cardform_content {
+            display: flex;
+            gap: 30px;
+            .create_cardform_content_left {
+                width: 50%;
+                padding: 30px;
+            }
+            .create_cardform_content_right {
+                width: 50%;
+            }
+        }
+    }
+
+}

module/ticketcenter/css/listform.css

@@ -0,0 +1,140 @@
+:root {
+    --main-nav-width: 250px;
+    --ticket-nav-width: 300px;
+}
+
+#area-2 {
+    padding: 0px;
+    > .container {
+        padding: 0px;
+    }
+}
+#footer-header {
+    display: none;
+}
+
+.listform_body {
+    display: flex;
+    .listform_navigation {
+        width: var(--ticket-nav-width);
+        display: flex;
+        flex-direction: column;
+        background: var(--bg-white);
+        border: 1px solid var(--border);
+        padding: 12px;
+        gap: 4px;
+        min-height: calc(100dvh - 200px);
+        /* min-height: calc(100% - 200px); */
+        position: sticky;
+        top: 0px;
+        .listform_navigation_header {
+            display: flex;
+            flex-direction: column;
+            gap: 4px;
+            button {
+                background: var(--blur);
+                color: var(--fc-dark);
+                font-size: var(--fs-500);
+                padding: 8px;
+                text-align: left;
+                &.active {
+                    background: var(--clr-mandant);
+                        color: var(--fc-white-8);
+                }
+            }
+            a[role="button"] {
+                border-radius: var(--br);
+                background: var(--clr-mandant);
+                color: var(--fc-white-8);
+                font-size: var(--fs-500);
+                padding: 8px;
+                text-align: left;
+                margin-bottom: 10px;
+                
+            }
+            .listform_navigation_header_line {
+                display: flex;
+                justify-content: space-between;
+                align-items: center;
+                button {
+                    padding: 4px;
+                }
+            }
+        }
+        &.is-closed {
+            overflow: hidden;
+            width: unset;
+            .to-hide-on-close {
+                display: none;
+                
+            }
+            i {
+                transform: rotate(180deg);
+            }
+        }
+    }
+    .listform_content {
+        flex: 1;
+        /* padding: 20px 20px 20px 20px; */
+        padding-top: 20px;
+        background: var(--bg-white);
+        padding-bottom: 100px;
+        overflow-x: scroll;
+        #grid {
+            .gridjs-head {
+                padding-top: 0px;
+            }
+        }
+    }
+}
+#grid {
+    height: 100%;
+}
+.gridjs-container {
+    position: relative;
+    padding: 0px !important;
+    height: 100%;
+    .gridjs-head {
+        padding-left: 20px;
+    }
+    .gridjs-wrapper {
+        border: unset;
+        box-shadow: unset;
+        border-radius: 0px;
+        overflow-x: auto;
+        -webkit-overflow-scrolling: touch;
+        .gridjs-thead {
+            tr.gridjs-tr {
+                th.gridjs-th {
+                    padding: 6px 14px;
+                    /* background-color: var(--bg-white); */
+                    /* border-bottom: 1px solid var(--border); */
+                    color: var(--fc-dark);
+                }
+            }
+        }
+        .gridjs-tbody {
+            cursor: pointer;
+            tr.gridjs-tr {
+                &:hover {
+                    background-color: #f9fafb;
+                    td {
+                       background-color: #f9fafb; 
+                    }
+                }
+                td.gridjs-td {
+                    padding: 6px 14px;
+                }
+            }
+        }
+    }
+    .gridjs-footer {
+        border: unset;
+        box-shadow: unset;
+        position: fixed;
+        bottom: 0px;
+        width: stretch;
+        background-color: var(--bg-white);
+        border-top: 1px solid var(--border);
+    }
+}

module/ticketcenter/css/repair.css

@@ -1,4 +1,3 @@
-
 /* Ticketcenter */
 
 .ticketcenter {
@@ -372,7 +371,7 @@ i.fa-solid.fa-circle-exclamation {
 
 .history {
   padding: 1rem;
-  border-left: 1px solid var(--border);
+  /* border-left: 1px solid var(--border); */
 }
 
 table#service_item_create td {
@@ -476,12 +475,6 @@ table#service_item_create td input {
   border: 1px solid var(--border);
 }
 
-.messages_scroll_container {
-  overflow-y: scroll;
-  height: 500px;
-  display: flex;
-  flex-direction: column-reverse;
-}
 
 p.date {
   font-size: 12px;
@@ -663,8 +656,7 @@ a.button_send_message_button {
 .message.outbound {
   width: 100%;
   margin-left: auto;
-  background: var(--blue-accent);
-  color: white;
+  background: var(--bg-white);
 }
 
 .info_labels label div {
@@ -679,7 +671,7 @@ a.button_send_message_button {
   padding-bottom: 0 !important;
 }
 
-.card_header {
+/* .card_header {
   display: flex;
   align-items: center;
   justify-content: space-between;
@@ -687,7 +679,7 @@ a.button_send_message_button {
   padding: 0.5rem;
   padding-inline: 1rem;
   min-height: 57px;
-}
+} */
 
 .card_title h3 {
   margin: 0;
@@ -722,7 +714,7 @@ div.dt-container.ui.grid>div.row:first-child {
 .breadcrumb a {
   color: white;
 }
- 
+
 body.wiki .subcategory {
   .pct_textcontent:after {
     content: '';
@@ -736,9 +728,11 @@ body.wiki .subcategory {
     left: 50%;
     transform: translateX(-50%);
   }
-  .pct_read{
-  margin-bottom: 10px;
+
+  .pct_read {
+    margin-bottom: 10px;
   }
+
   .pct_status {
     height: 10px;
     background: #5a9c9d;
@@ -747,6 +741,7 @@ body.wiki .subcategory {
     position: relative;
   }
 }
+
 body.wiki .category {
   .pct_textcontent:after {
     content: '';
@@ -760,9 +755,11 @@ body.wiki .category {
     left: 50%;
     transform: translateX(-50%);
   }
-  .pct_read{
-  margin-bottom: 10px;
+
+  .pct_read {
+    margin-bottom: 10px;
   }
+
   .pct_status {
     height: 10px;
     background: #5a9c9d;
@@ -774,8 +771,8 @@ body.wiki .category {
 
 
 .unreaded {
-        border: 1px solid red !important;
-    }
+  border: 1px solid red !important;
+}
 
 
 
@@ -933,9 +930,9 @@ body.ticket_edit {
     position: unset;
   }
 
-  div#hero_content {
+  /* div#hero_content {
     height: unset;
-  }
+  } */
 
   .modal.category_edit {
     max-width: 600px;
@@ -960,7 +957,7 @@ body.ticket_edit {
     z-index: 999;
   }
 
- 
+
 
   #category_edit {
     display: block;
@@ -1008,26 +1005,34 @@ body.ticket_edit {
 /* Ticketcenter Ende */
 
 
-body.ticketcenter, body.servicecenter {
-    background-image: url(/userdata/01_Basis/Intranet_bg.webp) !important; 
+body.ticketcenter,
+body.servicecenter {
+  background-image: url(/userdata/01_Basis/Intranet_bg.webp) !important;
 }
 
 .ticketcenter .right_toolbar a[role="button"].active {
-    border-bottom: 2px solid var(--clr-mandant);
-  }
-  
-  .ticketcenter .right_toolbar a[role="button"]:hover {
-    border-bottom: 2px solid var(--clr-mandant);
-  }
-  
-  .ticketcenter .right_toolbar {
-    border-bottom: 1px solid var(--border);
-  }
+  border-bottom: 2px solid var(--clr-mandant);
+}
 
-  .ticketcenter .right_toolbar a[role="button"] {
-    background: transparent;
-    border: 0;
-    color: var(--fc-primary);
-    padding: 5px 10px;
-    border-radius: 0;
-  }
+.ticketcenter .right_toolbar a[role="button"]:hover {
+  border-bottom: 2px solid var(--clr-mandant);
+}
+
+.ticketcenter .right_toolbar {
+  border-bottom: 1px solid var(--border);
+}
+
+.ticketcenter .right_toolbar a[role="button"] {
+  background: transparent;
+  border: 0;
+  color: var(--fc-primary);
+  padding: 5px 10px;
+  border-radius: 0;
+}
+
+.footer-header_1 {
+  display: none;
+}
+.footer-header_2 {
+  display: none;
+}

module/ticketcenter/js/deprecated.js

@@ -0,0 +1,222 @@
+    $(document).ready(function () {
+        // Hole die aktuelle URL
+        var currentUrl = window.location.href;
+
+        // Überprüfen, ob ?action= in der URL vorhanden ist
+        if (currentUrl.indexOf("?action=") !== -1) {
+            // Entferne den Teil ab ?action=, inkl. allem, was danach kommt
+            var newUrl = currentUrl.split("?action=")[0];
+
+            // Aktualisiere die URL ohne Neuladen der Seite
+            window.history.replaceState(null, null, newUrl);
+        }
+    });
+
+    document.addEventListener("DOMContentLoaded", function () {
+        // Initial load of category data
+        const categorySelect = document.getElementById('input_category');
+        if (categorySelect) {
+            let selectedId = categorySelect.value;
+            removeAjaxContent();
+            
+            // Initial AJAX call
+            fetchCategoryData(selectedId);
+            
+            // Add change event listener to category select
+            categorySelect.addEventListener('change', function() {
+                selectedId = this.value;
+                removeAjaxContent();
+                fetchCategoryData(selectedId);
+                getCategoryDescription();
+            });
+            
+            // Initial description load
+            getCategoryDescription();
+        }
+    });
+
+    // Helper function to remove ajax content
+    function removeAjaxContent() {
+        const ajaxContents = document.querySelectorAll('.ajax-content');
+        ajaxContents.forEach(content => content.remove());
+    }
+
+    // Helper function to remove ajax subcontent
+    function removeAjaxSubContent() {
+        const ajaxSubContents = document.querySelectorAll('.ajax-subcontent');
+        ajaxSubContents.forEach(content => content.remove());
+    }
+
+    // Fetch category data via AJAX
+    function fetchCategoryData(categoryId) {
+        $.ajax({
+            url: '/module/ticketcenter/views/ticketcenter/show_ticketcenter_ajax.php',
+            type: 'POST',
+            data: { category_id: categoryId },
+            success: function (response) {
+                const categorySelect = document.getElementById('input_category');
+                const parentDiv = categorySelect.parentNode;
+                
+                // Insert response after the parent div
+                const ajaxContent = document.createElement('div');
+                ajaxContent.className = 'ajax-content';
+                ajaxContent.innerHTML = response;
+                parentDiv.after(ajaxContent);
+                
+                // Add event listener to subcategory select if it exists
+                const subcategorySelect = document.getElementById('input_subcategory');
+                if (subcategorySelect) {
+                    subcategorySelect.addEventListener('change', function() {
+                        getSubCategoryDescription();
+                        getSubSubCategory();
+                    });
+                }
+            },
+            error: function (xhr, status, error) {
+                console.log('Error:', error);
+            }
+        });
+    }
+
+    function getCategoryDescription() {
+        const categorySelect = document.getElementById('input_category');
+        const selectedId = categorySelect.value;
+        
+        // Remove existing description if it exists
+        const existingDesc = document.querySelector(".category_desc");
+        if (existingDesc) {
+            existingDesc.remove();
+        }
+        
+        $.ajax({
+            url: '/module/ticketcenter/views/ticketcenter/show_ticketcenter_category_desc_ajax.php',
+            type: 'POST',
+            data: { category_id: selectedId },
+            success: function (response) {
+                const instructionDiv = document.querySelector(".ticket-instruction");
+                if (instructionDiv) {
+                    const descDiv = document.createElement('div');
+                    descDiv.className = 'category_desc';
+                    descDiv.innerHTML = "<h5>Kategoriebeschreibung</h5>" + response;
+                    instructionDiv.insertAdjacentElement("afterbegin", descDiv);
+                    if (response.trim() === "") {
+                        descDiv.style.display = 'none'; // Hide if no description
+                    } else {
+                        descDiv.style.display = 'block'; // Show if description exists
+                    }
+                }
+            },
+            error: function (xhr, status, error) {
+                console.log('Error:', error);
+            }
+        });
+    }
+
+    function getSubCategoryDescription() {
+        const subcategorySelect = document.getElementById('input_subcategory');
+        if (!subcategorySelect) return;
+        
+        const selectedId = subcategorySelect.value;
+        
+        // Remove existing description if it exists
+        const existingDesc = document.querySelector(".subcategory_desc");
+        if (existingDesc) {
+            existingDesc.remove();
+        }
+        
+        $.ajax({
+            url: '/module/ticketcenter/views/ticketcenter/show_ticketcenter_category_desc_ajax.php',
+            type: 'POST',
+            data: { category_id: selectedId },
+            success: function (response) {
+                const instructionDiv = document.querySelector(".ticket-instruction");
+                if (instructionDiv) {
+                    const descDiv = document.createElement('div');
+                    descDiv.className = 'subcategory_desc';
+                    descDiv.style.marginTop = '20px';
+                    descDiv.innerHTML = "<h5>Unterkategoriebeschreibung</h5>" + response;
+                    instructionDiv.insertAdjacentElement("beforeend", descDiv);
+                    if (response.trim() === "") {
+                        descDiv.style.display = 'none'; // Hide if no description
+                    } else {
+                        descDiv.style.display = 'block'; // Show if description exists
+                    }
+                }
+            },
+            error: function (xhr, status, error) {
+                console.log('Error:', error);
+            }
+        });
+    }
+
+    function getSubSubCategoryDescription() {
+        const subsubcategorySelect = document.getElementById('input_subsubcategory');
+        if (!subsubcategorySelect) return;
+        
+        const selectedId = subsubcategorySelect.value;
+        
+        // Remove existing description if it exists
+        const existingDesc = document.querySelector(".subsubcategory_desc");
+        if (existingDesc) {
+            existingDesc.remove();
+        }
+        
+        $.ajax({
+            url: '/module/ticketcenter/views/ticketcenter/show_ticketcenter_category_desc_ajax.php',
+            type: 'POST',
+            data: { category_id: selectedId },
+            success: function (response) {
+                const instructionDiv = document.querySelector(".ticket-instruction");
+                if (instructionDiv) {
+                    const descDiv = document.createElement('div');
+                    descDiv.className = 'subsubcategory_desc';
+                    descDiv.style.marginTop = '20px';
+                    descDiv.innerHTML = "<h5>Beschreibung</h5>" + response;
+                    instructionDiv.insertAdjacentElement("beforeend", descDiv);
+                    if (response.trim() === "") {
+                        descDiv.style.display = 'none'; // Hide if no description
+                    } else {
+                        descDiv.style.display = 'block'; // Show if description exists
+                    }
+                }
+            },
+            error: function (xhr, status, error) {
+                console.log('Error:', error);
+            }
+        });
+    }
+
+    function getSubSubCategory() {
+        const subcategorySelect = document.getElementById('input_subcategory');
+        if (!subcategorySelect) return;
+        
+        const selectedId = subcategorySelect.value;
+        removeAjaxSubContent();
+        
+        $.ajax({
+            url: '/module/ticketcenter/show_ticketcenter_subcategory_ajax.php',
+            type: 'POST',
+            data: { category_id: selectedId },
+            success: function (response) {
+                const parentDiv = subcategorySelect.parentNode;
+                
+                // Insert response after the parent div
+                const ajaxSubContent = document.createElement('div');
+                ajaxSubContent.className = 'ajax-subcontent';
+                ajaxSubContent.innerHTML = response;
+                parentDiv.after(ajaxSubContent);
+                
+                // Add event listener to subsubcategory select if it exists
+                const subsubcategorySelect = document.getElementById('input_subsubcategory');
+                if (subsubcategorySelect) {
+                    subsubcategorySelect.addEventListener('change', function() {
+                        getSubSubCategoryDescription();
+                    });
+                }
+            },
+            error: function (xhr, status, error) {
+                console.log('Error:', error);
+            }
+        });
+    }
+

module/ticketcenter/js/functions.js

@@ -0,0 +1,3 @@
+function toggleSideboard(sideboard) {
+    document.querySelector(sideboard).classList.toggle('is-closed');
+}

module/ticketcenter/services/ticketcenter.api.php

@@ -8,7 +8,7 @@ $currDir = __DIR__;
 $rootDir = dirname(dirname(dirname($currDir)));
 $mysydeDir = $rootDir . '/mysyde';
 
-require_once($rootDir .  '/vendor/autoload.php');
+require_once($rootDir . '/vendor/autoload.php');
 require_once($rootDir . "/mysyde/frontend/frontend_functions.inc.php");
 
 $envDir = $rootDir . '/config';
@@ -17,28 +17,309 @@ if (is_dir($envDir) && file_exists($envFilePath) && is_file($envFilePath) && is_
     $dotenv = new \Dotenv\Dotenv($envDir);
     $dotenv->load();
 }
-$common = $mysydeDir ."/common/common_functions.inc.php";
+$common = $mysydeDir . "/common/common_functions.inc.php";
 require_once($common);
 
-$connEnv = (local_environment()) ? $mysydeDir."/dc.config.php" : $mysydeDir."/dc-server.config.php";
+$connEnv = (local_environment()) ? $mysydeDir . "/dc.config.php" : $mysydeDir . "/dc-server.config.php";
 
 require_once($connEnv);
 
 db_connect();
 
+function parse_ids_list(?string $csv): array
+{
+    if ($csv === null)
+        return [];
+    $csv = trim($csv);
+    if ($csv === '')
+        return [];
 
-switch ($_POST['action']) {
+    $parts = explode(',', $csv);
+    $out = [];
+    foreach ($parts as $p) {
+        $p = trim($p);
+        if ($p === '')
+            continue;
+        if (ctype_digit($p))
+            $out[] = (int) $p;
+    }
+    $out = array_values(array_unique($out));
+    return $out;
+}
+
+function build_user_pairs(array $contact_rows): array
+{
+    $pairs = [];
+    foreach ($contact_rows as $row) {
+        $m = $row['main_mandant_id'] ?? null;
+        $d = $row['main_department_id'] ?? null;
+        if ($m === null || $d === null)
+            continue;
+        if (!is_numeric($m) || !is_numeric($d))
+            continue;
+        $pairs[((int) $m) . ':' . ((int) $d)] = true;
+    }
+    return $pairs; // associative set
+}
+
+function user_can_see_ticket(int $contact_id, array $user_pairs, array $ticket): bool
+{
+
+    $contact_ids = parse_ids_list($ticket['contact_ids'] ?? null);
+    $mandant_ids = parse_ids_list($ticket['mandant_ids'] ?? null);
+    $department_ids = parse_ids_list($ticket['department_ids'] ?? null);
+
+    if (!empty($contact_ids) && in_array($contact_id, $contact_ids, true)) {
+        return true;
+    }
+
+    $mandant_unrestricted = empty($mandant_ids);     
+    $department_unrestricted = empty($department_ids);
+
+    if ($mandant_unrestricted && $department_unrestricted) {
+        return true;
+    }
+
+    if (!$mandant_unrestricted && $department_unrestricted) {
+        foreach ($user_pairs as $pairKey => $_) {
+            [$um, $ud] = array_map('intval', explode(':', $pairKey, 2));
+            if (in_array($um, $mandant_ids, true))
+                return true;
+        }
+        return false;
+    }
+
+    if ($mandant_unrestricted && !$department_unrestricted) {
+        foreach ($user_pairs as $pairKey => $_) {
+            [$um, $ud] = array_map('intval', explode(':', $pairKey, 2));
+            if (in_array($ud, $department_ids, true))
+                return true;
+        }
+        return false;
+    }
+
+
+    foreach ($mandant_ids as $m) {
+        foreach ($department_ids as $d) {
+            if (isset($user_pairs[$m . ':' . $d])) {
+                return true;
+            }
+        }
+    }
+
+    return false;
+}
+
+function filter_tickets_for_user(int $contact_id, array $contact_rows, array $tickets): array
+{
+    $user_pairs = build_user_pairs($contact_rows);
+
+    $out = [];
+    foreach ($tickets as $ticket) {
+        if (user_can_see_ticket($contact_id, $user_pairs, $ticket)) {
+            $out[] = $ticket;
+        }
+    }
+    return $out;
+}
+
+$json = file_get_contents('php://input');
+$data = json_decode($json, true);
+
+switch ($data['action']) {
     case 'get_tickets':
-        get_tickets();
+        get_tickets($data);
+        break;
+    case 'getSubCategories':
+        get_sub_categories($data);
+        break;
+    case 'getParendCategories':
+        get_parent_categories($data);
+        break;
+    case 'getCategorieInfo':
+        get_categorie_info($data);
         break;
     default:
         echo json_encode(['error' => 'Invalid action']);
         break;
 }
 
-function get_tickets() {
-    $contact = $_SESSION['main_contact'];
-    $contact_json = json_encode($contact);
+function get_categorie_info($data)
+{
+    $category_id = $data['category_id'] ?? '';
 
-    return json_encode(['contact' => $contact_json]);
-}
+    $query = "SELECT id, description, text FROM main_tickets_category WHERE id = :category_id";
+    $stmt = $GLOBALS['pdo_conn']->prepare($query);
+    $stmt->bindParam(':category_id', $category_id);
+    $stmt->execute();
+    $category_info = $stmt->fetch(PDO::FETCH_ASSOC);
+
+    echo json_encode($category_info);
+}
+function get_parent_categories($data)
+{
+    $query = "SELECT id, description, text FROM main_tickets_category WHERE parent_id IS NULL ORDER BY sorting";
+    $stmt = $GLOBALS['pdo_conn']->prepare($query);
+    $stmt->execute();
+    $parent_categories = $stmt->fetchAll(PDO::FETCH_ASSOC);
+
+    echo json_encode($parent_categories);
+}
+
+function get_sub_categories($data)
+{
+    $category_id = $data['category_id'] ?? '';
+
+    $query = "SELECT id, description, text FROM main_tickets_category WHERE parent_id = :category_id ORDER BY sorting";
+    $stmt = $GLOBALS['pdo_conn']->prepare($query);
+    $stmt->bindParam(':category_id', $category_id);
+    $stmt->execute();
+    $sub_categories = $stmt->fetchAll(PDO::FETCH_ASSOC);
+
+    echo json_encode($sub_categories);
+}
+
+function get_tickets($data)
+{
+
+    $cue = $data['cue'] ?? '';
+    $contact_id = $data['contactID'] ?? '';
+
+    $query = "SELECT 
+    
+        main_contact.id AS contact_id,
+        main_contact_department.main_mandant_id,
+        main_contact_department.main_department_id,
+        main_contact_department.main_role_id,
+        main_contact_department.main_bereich_id,
+        main_contact_department.main_einricht_id
+
+        FROM main_contact 
+
+        LEFT JOIN main_contact_department AS main_contact_department ON main_contact_department.main_contact_id = main_contact.id
+
+        WHERE main_contact.id = :contact_id
+    ";
+
+    $stmt = $GLOBALS['pdo_conn']->prepare($query);
+    $stmt->bindParam(':contact_id', $contact_id);
+    $stmt->execute();
+    $contact_rows = $stmt->fetchAll(PDO::FETCH_ASSOC);
+
+    switch ($cue) {
+        case '1000':
+            $where = "WHERE main_tickets.sender_id = :contact_id 
+                            AND current_state != 4";
+            break;
+        case '2000':
+            $where = "WHERE main_tickets.receiver_id = :contact_id 
+                            AND current_state != 4";
+            break;
+        case '3000':
+            $where = "WHERE current_state != 4";
+            break;
+        case '4000':
+            $where = "WHERE main_tickets.current_state = 4";
+            break;
+        case '6000':
+            $where = "";
+            break;
+        case '7000':
+            $where = "WHERE main_tickets.receiver_id = 0";
+            break;
+        case '8000':
+            $where = "WHERE main_tickets.insurance_claim = 1";
+            break;
+        default:
+            $where = "";
+            break;
+    }
+
+
+    $query = "SELECT 
+
+        main_tickets.id,
+        main_tickets.id AS 'ticket_no',
+        main_tickets.description,
+        main_tickets.creation_date,
+        receiver.name AS 'receiver',
+        sender.name AS 'sender',
+        main_tickets_category.description AS 'category_description',
+        individual_state.description AS 'individual_state_description',
+
+        GROUP_CONCAT(DISTINCT main_tickets_category_mandant.main_mandant_id) AS mandant_ids,
+        GROUP_CONCAT(DISTINCT main_tickets_category_department.main_department_id) AS department_ids,
+        GROUP_CONCAT(DISTINCT main_tickets_category_contact.main_contact_id) AS contact_ids
+
+        FROM main_tickets 
+        LEFT JOIN main_contact AS receiver ON receiver.id = main_tickets.receiver_id 
+        LEFT JOIN main_contact AS sender ON sender.id = main_tickets.sender_id
+        LEFT JOIN main_tickets_category ON main_tickets.main_ticket_category_id = main_tickets_category.id 
+        LEFT JOIN main_tickets_status AS individual_state ON individual_state.id = main_tickets.individual_state
+        
+        LEFT JOIN main_tickets_category_mandant AS main_tickets_category_mandant ON main_tickets_category_mandant.main_tickets_category_id = main_tickets.main_ticket_category_id
+        LEFT JOIN main_tickets_category_department AS main_tickets_category_department ON main_tickets_category_department.main_tickets_category_id = main_tickets.main_ticket_category_id
+        LEFT JOIN main_tickets_category_contact AS main_tickets_category_contact ON main_tickets_category_contact.main_tickets_category_id = main_tickets.main_ticket_category_id
+
+        $where
+
+        GROUP BY main_tickets.id
+    ";
+
+    $stmt = $GLOBALS['pdo_conn']->prepare($query);
+    switch ($cue) {
+        case '1000':
+            $stmt->bindParam(':contact_id', $contact_id, PDO::PARAM_INT);
+            break;
+        case '2000':
+            $stmt->bindParam(':contact_id', $contact_id, PDO::PARAM_INT);
+            break;
+        case '3000':
+            break;
+        case '4000':
+            break;
+        case '5000':
+            break;
+        case '6000':
+            break;
+        case '7000':
+            break;
+        default:
+
+            break;
+    }
+
+    $stmt->execute();
+    $tickets = $stmt->fetchAll(PDO::FETCH_ASSOC);
+
+    $contact_id_int = (int) $contact_id;
+
+    switch ($cue) {
+        case '1000':
+            break;
+        case '2000':
+            break;
+        case '3000':
+            $tickets = filter_tickets_for_user($contact_id_int, $contact_rows, $tickets);
+            break;
+        case '4000':
+            $tickets = filter_tickets_for_user($contact_id_int, $contact_rows, $tickets);
+            break;
+        case '5000':
+            break;
+        case '6000':
+            break;
+        case '7000':
+            break;
+        default:
+
+            break;
+    }
+
+    $tickets = array_map(function ($ticket) {
+        $ticket['id'] = encryptId($ticket['id']);
+        return $ticket;
+    }, $tickets);
+
+    echo json_encode($tickets);
+}

module/ticketcenter/views/settings/settings.inc.php

@@ -0,0 +1,105 @@
+<?
+date_default_timezone_set('Europe/Berlin');
+
+$messages = array();
+$error    = FALSE;
+
+
+if (isset($custom_action)) {
+    $action = $custom_action;
+} else {
+    $action = $_REQUEST["action"];
+}
+
+switch ($action) {
+    case 'save_status':
+        save_status();
+        break;    
+    default:
+        require_once("settings_cardform.inc.php");
+        break;
+}
+function save_status() {
+    $translation = \DynCom\mysyde\common\classes\Registry::get("translation");
+    $inserted = FALSE;
+    $messages    = array();
+
+
+    if ($_REQUEST["input_status_id"] <> '') {
+        $query    = "UPDATE main_tickets_status SET
+					description = '" . mysqli_real_escape_string($GLOBALS['mysql_con'], $_REQUEST["input_description"]) . "'
+				WHERE id = '" . $_REQUEST["input_status_id"] . "' LIMIT 1";
+        $inserted = TRUE;
+    } else {
+        $sorting  = @mysqli_fetch_array(@mysqli_query($GLOBALS['mysql_con'], "SELECT MAX(sorting)+1 AS 'newsorting' FROM main_tickets_status"));
+        $sorting  = ($sorting["newsorting"] <> "") ? $sorting = $sorting["newsorting"] : $sorting = 1;
+        $query    = "INSERT INTO main_tickets_status (description) VALUES (
+            '" . mysqli_real_escape_string($GLOBALS['mysql_con'], $_REQUEST["input_description"]) . "'
+		)";
+        $inserted = TRUE;
+    }
+
+    @mysqli_query($GLOBALS['mysql_con'], $query);
+
+    if ($inserted == TRUE) {
+        $input_id   = mysqli_insert_id($GLOBALS['mysql_con']);
+        $messages[] = '<div class="successbox">' . $translation->get("msg_success") . '</div>';
+    } else {
+        $messages[] = '<div class="successbox">' . $translation->get("msg_error") . '</div>';
+    } 
+
+    if ($_REQUEST['save_and_close'] == 1) {
+        require_once("status_listform.inc.php");
+    } else {
+        edit_status($input_id);
+    }
+}
+
+function selectContact($group_id)
+{
+    $translation = \DynCom\mysyde\common\classes\Registry::get("translation");
+
+    $query = "SELECT * FROM main_contact";
+    $result_contact = @mysqli_query($GLOBALS['mysql_con'], $query);
+
+    if (@mysqli_num_rows($result_contact) == 0) {
+        return;
+    }
+
+    $preselect = array();
+
+    $query = "SELECT main_contact.* FROM main_contact INNER JOIN main_tickets_category_contact ON main_contact.id = main_tickets_category_contact.main_contact_id WHERE main_tickets_category_contact.main_tickets_category_id = '" . $group_id . "'";
+    $result = @mysqli_query($GLOBALS['mysql_con'], $query);
+
+    while ($row = @mysqli_fetch_array($result)) {
+        array_push($preselect, $row['name']);
+    }
+    $allselect = array();
+    ?>
+    <div class="label">Zusätzlicher Benutzer auswählen</div>
+    <div class="contacts bc-select-ui ui fluid multiple search selection dropdown" style="clear:both;display:inline-block;">
+        <input type="hidden" name="select_user">
+        <i class="dropdown icon"></i>
+        <div class="default text"><?php echo $translation->get("top_user") ?></div>
+        <div class="menu">
+            <?
+            while ($contact = @mysqli_fetch_array($result_contact)) {
+                array_push($allselect, $contact['id']);
+                echo "<div class=\"item\" data-value=\"{$contact['id']}\">" . $contact["name"] . "</div>";
+            }
+            ?>
+        </div>
+    </div>
+
+    <script type="text/javascript" src="/plugins/jquery/jquery-3.5.1.min.js"></script>
+    <script type="text/javascript" src="/plugins/Semantic-UI-master/semantic.min.js"></script>
+    <link rel="stylesheet" type="text/css"
+        href="/plugins/Semantic-UI-master/bc-semantic.css?time=<?= filemtime($_SERVER['DOCUMENT_ROOT'] . '/plugins/Semantic-UI-master/bc-semantic.css') ?>">
+    <script>
+        var $y = jQuery.noConflict();
+        $y(document).ready(function () {
+            $y('.contacts.ui.fluid.multiple.dropdown').dropdown('set selected', <?= json_encode($preselect) ?>);
+        });
+    </script>
+    <?php
+}

module/ticketcenter/views/settings/settings_cardform.inc.php

@@ -0,0 +1,10 @@
+ <div id="mainContent">
+
+    <h1><?php echo get_translation('Einstellungen'); ?></h1>
+
+    <form id="<?= $formname ?>" name="<?= $formname ?>" method="post">
+        <? selectContact($input_category['id']) ?>
+    </form> 
+</div>
+
+

module/ticketcenter/views/status/status_listform.inc.php

@@ -17,7 +17,7 @@ $inputname       = "input_status_id";
 
         <div class="requestLoader"></div>
         <?
-        $query  = "SELECT id, description AS '" . $translation->get("description") . "' FROM main_tickets_status WHERE id NOT IN (0, 1, 2, 3)";
+        $query  = "SELECT id, description AS '" . $translation->get("description") . "' FROM main_tickets_status WHERE id NOT IN (0, 1, 2, 3, 4)";
         $format = array("option", "text");
         if ($result = mysqli_query($GLOBALS['mysql_con'], $query)) {
             linklist($result, "form_status_list", $format);

module/ticketcenter/views/ticketcenter/show_ticketcenter.inc.php

@@ -1,14 +1,15 @@
 <?php
 // Display only errors (no notices, warnings, or deprecation messages)
 error_reporting(E_ERROR | E_PARSE | E_CORE_ERROR | E_COMPILE_ERROR);
-    ini_set('display_errors', 1);
-    ini_set('display_startup_errors', 1);
+ini_set('display_errors', 1);
+ini_set('display_startup_errors', 1);
 ?>
+<script src="/module/ticketcenter/js/functions.js?v=<?= filemtime(__DIR__ . "/../../js/functions.js") ?>"></script>
 <link href="/layout/frontend/b2c/dist/fontawesome/css/fontawesome.css" rel="stylesheet" />
 <link href="/layout/frontend/b2c/dist/fontawesome/css/brands.css" rel="stylesheet" />
 <link href="/layout/frontend/b2c/dist/fontawesome/css/solid.css" rel="stylesheet" />
 
-<!-- <script src="https://kit.fontawesome.com/e89a33a132.js" crossorigin="anonymous"></script> -->
+<script src="/layout/frontend/b2c/dist/js/fonta.js" crossorigin="anonymous"></script>
 <div class="ticket_overlay" style="display:none;">
     <div class="ticket_overlay_content">
         <div class="ticket_overlay_content_header">
@@ -31,7 +32,7 @@ error_reporting(E_ERROR | E_PARSE | E_CORE_ERROR | E_COMPILE_ERROR);
 
 switch ($_GET['action']) {
     case 'new':
-        require_once("show_ticketcenter_cardform.inc.php");
+        require_once("show_ticketcenter_create_cardform.inc.php");
         break;
     case 'save':
         save_ticket();
@@ -39,61 +40,42 @@ switch ($_GET['action']) {
     case 'update_ticket':
         update_ticket();
         break;
-    case 'save_new_ticket_receiver':
-        save_new_ticket_receiver();
-        save_new_due_date();
-        save_new_ticket_individual_state();
-        break;
-    case 'save_new_due_date':
-        save_new_due_date();
-        break;
-    case 'save_category':
-        save_category();
-        break;
-    case 'save_new_ticket_individual_state':
-        // save_new_ticket_individual_state();
-        break;
-    case 'save_ticket_supplieres':
-        save_ticket_supplieres();
-        break;
-    case 'save_and_close':
-        save_ticket(TRUE);
-        break;
     case 'edit':
-        edit_ticket(decryptId($_GET['id']));
+        edit_ticket(decryptId(trim($_GET['id'])));
         break;
     case 'delete':
         delete_ticket();
         break;
+    case 'close':
+        close_ticket();
+        break;
     case 'send_message':
         send_message();
         save_new_ticket_receiver();
         save_new_due_date();
         save_new_ticket_individual_state();
-        // Kategorie ebenfalls mitschreiben, wenn Werte übergeben wurden (silent, ohne direktes Rendern)
         save_category(true);
-        // Nach Abschluss alles per Redirect neu laden, damit die Seite mit frischen DB-Werten gerendert wird
-        $tid = null;
         if (isset($_POST['input_id']) && is_numeric($_POST['input_id'])) {
-            $tid = (int)$_POST['input_id'];
-        } elseif (isset($_POST['ticket_id']) && is_numeric($_POST['ticket_id'])) {
-            $tid = (int)$_POST['ticket_id'];
-        }
-        if ($tid) {
-            $encId = encryptId($tid);
+            $encId = encryptId($_POST['input_id']);
             echo "<script>window.location.href='/intranet/de/ticketcenter/?action=edit&id=" . $encId . "';</script>";
         }
         break;
     case 'save_forward_ticket':
-        // Speichert alle relevanten Felder in einem Durchlauf und rendert erst am Ende
         save_new_ticket_receiver();
         save_new_due_date();
         save_new_ticket_individual_state();
-        // Kategorie still (ohne direktes Rendern) speichern
         save_category(true);
         if (isset($_POST['input_id']) && is_numeric($_POST['input_id'])) {
-            // Statt direkt zu rendern: Redirect per JS auf GET-Edit-Ansicht,
-            // damit der Browser keine alten Formularwerte aus dem POST puffert.
+            $insurance_claim = isset($_POST['input_insurance_case']) ? 1 : 0;
+            $stmt = mysqli_prepare($GLOBALS['mysql_con'], "UPDATE main_tickets SET insurance_claim = ? WHERE id = ?");
+            if ($stmt) {
+                $input_id = (int)$_POST['input_id'];
+                mysqli_stmt_bind_param($stmt, "ii", $insurance_claim, $input_id);
+                mysqli_stmt_execute($stmt);
+                mysqli_stmt_close($stmt);
+            }
+        }
+        if (isset($_POST['input_id']) && is_numeric($_POST['input_id'])) {
             $encId = encryptId($_POST['input_id']);
             echo "<script>window.location.href='/intranet/de/ticketcenter/?action=edit&id=" . $encId . "';</script>";
         }
@@ -103,6 +85,28 @@ switch ($_GET['action']) {
         break;
 }
 
+function edit_ticket($_id = "")
+{
+    if ((int) $_id > 0) {
+        $input_id = $_id;
+    }
+    
+    if ($input_id <> '') {
+        $query = "SELECT main_tickets.*,main_tickets_category.description AS 'category_description',receiver.name as 'receiver',sender.name as 'sender',main_tickets_state.description as 'state' FROM main_tickets
+        LEFT JOIN main_contact AS receiver ON receiver.id = main_tickets.receiver_id
+        LEFT JOIN main_contact AS sender ON sender.id = main_tickets.sender_id
+        LEFT JOIN main_tickets_category ON main_tickets.main_ticket_category_id = main_tickets_category.id
+        LEFT JOIN main_tickets_state ON main_tickets.current_state = main_tickets_state.id
+        WHERE main_tickets.id = '" . $input_id . "'";
+        // $query = "SELECT * FROM main_tickets WHERE id = '".$input_id."'";
+        $result = @mysqli_query($GLOBALS['mysql_con'], $query);
+        $ticket = @mysqli_fetch_array($result);
+    }
+    $query_update = "UPDATE main_tickets_notification SET viewed = 1 WHERE main_ticket_id = '" . $input_id . "' AND main_contact_id = '" . $GLOBALS['main_contact']['id'] . "'";
+    @mysqli_query($GLOBALS['mysql_con'], $query_update);
+    require_once("show_ticketcenter_cardform.inc.php");
+}
+
 // Speichert einen neuen oder aktualisierten ticket in der Datenbank und leitet je nach Bedarf entweder zum Listenformular zurück oder schließt das Bearbeitungsformular.
 function save_ticket($close = FALSE)
 {
@@ -113,39 +117,38 @@ function save_ticket($close = FALSE)
         $input_id = $_POST["input_id"];
 
     } else {
-        // $query_contact = "SELECT main_mandant.main_contact_id FROM main_tickets_category LEFT JOIN main_mandant ON main_mandant.id = main_tickets_category.main_mandant_id WHERE main_tickets_category.id = ".$_POST["input_category"];
-        // if(isset($_POST['input_subcategory'])){
-        //     $query_contact = "SELECT main_mandant.main_contact_id FROM main_tickets_category LEFT JOIN main_mandant ON main_mandant.id = main_tickets_category.main_mandant_id WHERE main_tickets_category.id = ".$_POST["input_subcategory"];
-        // }
-        // $result = mysqli_query($GLOBALS['mysql_con'], $query_contact);
-        // $contact = @mysqli_fetch_array($result);
-        // $approval_by_manager = isset($_POST["input_approval_by_manager"]) ? 1 : 0;
-
         $sender_id = $GLOBALS['main_contact']['id'];
         // if($_POST['input_new_ticket_sender'] != ""){
         //     $sender_id = $_POST['input_new_ticket_sender'];
         // }
+        $location = isset($_POST["input_location"]) ? $_POST["input_location"] : "";
+        $address = isset($_POST["input_address"]) ? $_POST["input_address"] : "";
+        $facility = isset($_POST["input_facility"]) ? $_POST["input_facility"] : "";
+        // last element of array $_POST["input_category"]
+        $category = $_POST["input_category"];
+        $lastCategory = end($category);
+        $insurance_claim = $_POST["input_insurance_case"] == "on" ? 1 : 0;
 
         $query = "INSERT INTO main_tickets (
             ticket_no, 
             description, 
-            main_ticket_category_id, 
-            main_ticket_subcategory_id, 
-            main_ticket_subsubcategory_id, 
+            main_ticket_category_id,
             service_item_no, 
             last_action_date, 
             last_opening_date, 
             creation_date, 
-            current_state, 
+            individual_state, 
             sender_id, 
             cost_center, 
-            link
+            link,
+            location,
+            address,
+            facility,
+            insurance_claim
         ) VALUES (
             '" . $_POST["input_ticket_no"] . "',
             '" . strip_tags($_POST["input_description"]) . "',
-            '" . $_POST["input_category"] . "', 
-            '" . $_POST["input_subcategory"] . "', 
-            '" . $_POST["input_subsubcategory"] . "', 
+            '" . $lastCategory . "',
             '" . $_POST["input_service_item"] . "', 
             NOW(),
             NOW(),
@@ -153,7 +156,11 @@ function save_ticket($close = FALSE)
             2,
             '" . $sender_id . "',
             '" . $_POST["input_cost_center"] . "', 
-            '" . $_POST["input_link"] . "'
+            '" . $_POST["input_link"] . "',
+            '" . $location . "',
+            '" . $address . "',
+            '" . $facility . "',
+            '" . $insurance_claim . "'
         )";
         $inserted = TRUE;
         $message = "success";
@@ -179,7 +186,7 @@ function save_ticket($close = FALSE)
         $content = "";
         $type = "message";
         if (isset($_FILES['input_image']) && $_FILES['input_image']['error'] === UPLOAD_ERR_OK) {
-            $baseDir = realpath(__DIR__ . '/../../');
+            $baseDir = realpath(__DIR__ . '/../../../../');
             $uploadDir = $baseDir . '/userdata/Tickets/' . $input_id . '/';
             if (!file_exists($uploadDir)) {
                 mkdir($uploadDir, 0777, true);
@@ -203,7 +210,7 @@ function save_ticket($close = FALSE)
         }
 
         $query_insert_message = "INSERT INTO main_tickets_messages(message, content, datetime, main_tickets_id, main_contact_id, type) VALUES(
-            '" . strip_tags($_POST["input_message"]) . "',
+            '" . $_POST["input_message"] . "',
             '" . $content . "',
             NOW(),
             '" . $input_id . "',
@@ -215,16 +222,6 @@ function save_ticket($close = FALSE)
         @mysqli_query($GLOBALS['mysql_con'], $query_insert_message);
 
     }
-    update_notification($input_id, 'save');
-
-    // var_dump("test---");
-    make_notification($input_id, 
-    isset($_POST["input_category"]) ? $_POST["input_category"] : null, 
-    isset($_POST["input_subcategory"]) ? $_POST["input_subcategory"] : null, 
-    isset($_POST["input_subsubcategory"]) ? $_POST["input_subsubcategory"] : null);
-
-    // insert_main_service_items_history($_POST['input_ticket_no'], $_POST['input_description'], $input_id, $_POST["input_service_item"]);
-
 
     if ($close == TRUE) {
         require_once("show_ticketcenter_listform.inc.php");
@@ -251,6 +248,7 @@ function save_ticket($close = FALSE)
                 $('#closeTicketOverlay, #showTicket').on('click', function() {
                     $('.ticket_overlay').remove();
                 });
+                $('.ticket_overlay').remove();
             });
         </script>
         ";
@@ -258,22 +256,6 @@ function save_ticket($close = FALSE)
     }
 }
 
-function insert_main_service_items_history($ticketno, $ticket_description, $ticket_id, $service_item_id)
-{
-    // Erstelle die Nachricht für die history_message
-    $history_message = "$ticketno $ticket_description wurde eröffnet.";
-
-    // Bereite das INSERT-Statement vor
-    $query_insert_main_service_item_history = "
-        INSERT INTO main_service_items_history (history_message, history_date, main_ticket_id, main_service_item_id) 
-        VALUES ('$history_message', NOW(), '$ticket_id', '$service_item_id')
-    ";
-
-    // Führe die Abfrage aus
-    @mysqli_query($GLOBALS['mysql_con'], $query_insert_main_service_item_history);
-}
-
-
 function send_message()
 {
     $ticket_id = $_POST["ticket_id"];
@@ -281,7 +263,7 @@ function send_message()
     $ticket_message_sender = $GLOBALS['main_contact']['id'];
 
     if (isset($_FILES['files']) && $_FILES['files']['error'] === UPLOAD_ERR_OK) {
-        $baseDir = realpath(__DIR__ . '/../../');
+        $baseDir = realpath(__DIR__ . '/../../../../');
         $uploadDir = $baseDir . '/userdata/Tickets/' . $ticket_id . '/';
         if (!file_exists($uploadDir)) {
             mkdir($uploadDir, 0777, true);
@@ -337,7 +319,54 @@ function send_message()
     // edit_ticket($ticket_id);
 }
 
-// Löscht einen ticket aus der Datenbank und zeigt anschließend das Listenformular an.
+function close_ticket()
+{
+    $id = (int)$_POST['input_id'];
+
+    if ($id <= 0) {
+        $_SESSION['save_status'] = "Fehler: Ungültige Ticket-ID.";
+        require_once("show_ticketcenter_listform.inc.php");
+        return;
+    }
+
+    $result = @mysqli_query($GLOBALS['mysql_con'], "SELECT sender_id, receiver_id FROM main_tickets WHERE id = $id LIMIT 1");
+    $ticket = @mysqli_fetch_assoc($result);
+
+    if (!$ticket) {
+        $_SESSION['save_status'] = "Fehler: Ticket nicht gefunden.";
+        require_once("show_ticketcenter_listform.inc.php");
+        return;
+    }
+
+    $contact_id = $GLOBALS['main_contact']['id'];
+    $mandant_id = $GLOBALS['main_contact']['master_mandant_id'];
+    $can_close = $ticket['sender_id'] == $contact_id
+        || get_permission_state('all_tickets', $mandant_id, $contact_id) == 1;
+
+    if (!$can_close) {
+        $_SESSION['save_status'] = "Fehler: Keine Berechtigung zum Schließen dieses Tickets.";
+        edit_ticket($id);
+        return;
+    }
+
+    @mysqli_query($GLOBALS['mysql_con'], "UPDATE main_tickets SET
+        last_action_date = NOW(),
+        current_state = '4'
+        WHERE id = $id LIMIT 1");
+
+    @mysqli_query($GLOBALS['mysql_con'], "INSERT INTO main_tickets_messages(message, content, datetime, main_tickets_id, main_contact_id, type) VALUES(
+        'Geschlossen von',
+        '',
+        NOW(),
+        '$id',
+        '" . mysqli_real_escape_string($GLOBALS['mysql_con'], $contact_id) . "',
+        'history'
+    )");
+
+    update_notification($id, 'state');
+    edit_ticket($id);
+}
+
 function delete_ticket()
 {
     // Entschlüssle die ID, bevor du die Abfrage ausführst
@@ -367,7 +396,6 @@ function delete_ticket()
     ";
 }
 
-
 function save_new_ticket_receiver()
 {
     // Überprüfe, ob die POST-Daten vorhanden sind
@@ -447,27 +475,25 @@ function save_new_due_date() {
     }
     // Keine History hier; nur ändern, wenn sich der Wert unterscheidet
 }
+
 function save_category($silent = false)
 {
     // Überprüfe, ob die POST-Daten vorhanden sind
     if (isset($_POST["input_id"]) && isset($_POST["input_category"])) {
         // Hole die POST-Daten und bereinige sie mit mysqli_real_escape_string
         $input_id = mysqli_real_escape_string($GLOBALS['mysql_con'], $_POST["input_id"]);
-        $input_category = mysqli_real_escape_string($GLOBALS['mysql_con'], isset($_POST["input_category"]) ? $_POST["input_category"] : 0);
-        $input_subcategory = mysqli_real_escape_string($GLOBALS['mysql_con'], isset($_POST["input_subcategory"]) ? $_POST["input_subcategory"] : 0);
-        $input_subsubcategory = mysqli_real_escape_string($GLOBALS['mysql_con'], isset($_POST["input_subsubcategory"]) ? $_POST["input_subsubcategory"] : 0);
+        $category = $_POST["input_category"];
+        $lastCategory = end($category);
 
         // Aktuelle Werte laden
-        $qryCurrent = "SELECT main_ticket_category_id, main_ticket_subcategory_id, main_ticket_subsubcategory_id FROM main_tickets WHERE id = " . (int)$input_id . " LIMIT 1";
+        $qryCurrent = "SELECT main_ticket_category_id FROM main_tickets WHERE id = " . (int)$input_id . " LIMIT 1";
         $resCurrent = @mysqli_query($GLOBALS['mysql_con'], $qryCurrent);
         $rowCurrent = $resCurrent ? @mysqli_fetch_assoc($resCurrent) : null;
 
         $changed = false;
         if ($rowCurrent) {
             $cur_cat = (string)$rowCurrent['main_ticket_category_id'];
-            $cur_sub = (string)$rowCurrent['main_ticket_subcategory_id'];
-            $cur_subsub = (string)$rowCurrent['main_ticket_subsubcategory_id'];
-            if ($cur_cat !== (string)$input_category || $cur_sub !== (string)$input_subcategory || $cur_subsub !== (string)$input_subsubcategory) {
+            if ($cur_cat !== (string)$lastCategory) {
                 $changed = true;
             }
         } else {
@@ -475,17 +501,17 @@ function save_category($silent = false)
         }
 
         if ($changed) {
-            $query = "UPDATE main_tickets SET main_ticket_category_id = ?, main_ticket_subcategory_id = ?, main_ticket_subsubcategory_id = ? WHERE id = ?";
+            $query = "UPDATE main_tickets SET main_ticket_category_id = ? WHERE id = ?";
             $stmt = mysqli_prepare($GLOBALS['mysql_con'], $query);
             if ($stmt) {
-                mysqli_stmt_bind_param($stmt, "iiii", $input_category, $input_subcategory, $input_subsubcategory, $input_id);
+                mysqli_stmt_bind_param($stmt, "ii", $lastCategory, $input_id);
                 mysqli_stmt_execute($stmt);
                 mysqli_stmt_close($stmt);
             }
 
             // History-Eintrag
             $query_insert_message = "INSERT INTO main_tickets_messages(message, content, datetime, main_tickets_id, main_contact_id, type) VALUES(
-                'Abteilung geändert',
+                'Kategorie geändert',
                 '',
                 NOW(),
                 '" . $input_id . "',
@@ -600,33 +626,6 @@ function save_ticket_supplieres()
     edit_ticket($_POST["input_id"]);
 }
 
-
-
-
-function edit_ticket($_id = "")
-{
-    if ((int) $_id > 0) {
-        $input_id = $_id;
-    }
-
-    if ($input_id <> '') {
-        $query = "SELECT main_tickets.*,main_tickets_category.description AS 'category_description',main_tickets_subcategory.description AS 'subcategory_description',main_tickets_subsubcategory.description AS 'subsubcategory_description',receiver.name as 'receiver',sender.name as 'sender',main_tickets_state.description as 'state' FROM main_tickets 
-        LEFT JOIN main_contact AS receiver ON receiver.id = main_tickets.receiver_id
-        LEFT JOIN main_contact AS sender ON sender.id = main_tickets.sender_id
-        LEFT JOIN main_tickets_category ON main_tickets.main_ticket_category_id = main_tickets_category.id
-        LEFT JOIN main_tickets_category AS main_tickets_subcategory ON main_tickets.main_ticket_subcategory_id = main_tickets_subcategory.id
-        LEFT JOIN main_tickets_category AS main_tickets_subsubcategory ON main_tickets.main_ticket_subsubcategory_id = main_tickets_subsubcategory.id
-        LEFT JOIN main_tickets_state ON main_tickets.current_state = main_tickets_state.id
-        WHERE main_tickets.id = '" . $input_id . "'";
-        // $query = "SELECT * FROM main_tickets WHERE id = '".$input_id."'";
-        $result = @mysqli_query($GLOBALS['mysql_con'], $query);
-        $ticket = @mysqli_fetch_array($result);
-    }
-    $query_update = "UPDATE main_tickets_notification SET viewed = 1 WHERE main_ticket_id = '" . $input_id . "' AND main_contact_id = '" . $GLOBALS['main_contact']['id'] . "'";
-    @mysqli_query($GLOBALS['mysql_con'], $query_update);
-    require_once("show_ticketcenter_cardform.inc.php");
-}
-
 function load_messages($ticket_id)
 {
     $query = "SELECT main_tickets_messages.*, main_contact.name FROM main_tickets_messages LEFT JOIN main_contact ON main_contact.id = main_tickets_messages.main_contact_id WHERE main_tickets_id = $ticket_id ORDER BY datetime";
@@ -672,61 +671,9 @@ function load_messages($ticket_id)
     }
 }
 
-
-// Verschlüsselt eine ID, normalerweise zur Verwendung in URLs.
-function encryptId($id)
-{
-    $encryptedId = base64_encode($id . "EC1ibm38FI53cxmSnQUi");
-    return $encryptedId;
-}
-
-// Entschlüsselt eine zuvor verschlüsselte ID, um ihre ursprüngliche Form wiederherzustellen.
-function decryptId($encryptedId)
-{
-    $decryptedId = base64_decode($encryptedId);
-    $id = str_replace("EC1ibm38FI53cxmSnQUi", "", $decryptedId);
-    return $id;
-}
-
-function input_ticketnumber($ticket_no = "")
-{
-    if ($ticket_no == "") {
-        // Aktuelles Jahr als zwei Ziffern
-        $current_year = date('y');
-
-        // Query, um das letzte Ticket des aktuellen Jahres zu finden
-        $query = "SELECT ticket_no FROM main_tickets WHERE ticket_no LIKE 'T$current_year-%' ORDER BY ticket_no DESC LIMIT 1";
-        $result = mysqli_query($GLOBALS['mysql_con'], $query);
-
-        // Initialisiere die Ticketnummer
-        $new_ticket_no = '';
-
-        // Wenn es bereits Tickets in diesem Jahr gibt
-        if (mysqli_num_rows($result) > 0) {
-            $row = mysqli_fetch_assoc($result);
-            $last_ticket_no = $row['ticket_no'];
-
-            // Extrahiere die Nummer nach dem Bindestrich
-            $last_ticket_number = (int) substr($last_ticket_no, 6);
-
-            // Erhöhe die Nummer um 1
-            $new_ticket_number = $last_ticket_number + 1;
-
-            // Formatiere die neue Ticketnummer mit führenden Nullen (z.B. 0002)
-            $new_ticket_no = 'T' . $current_year . '-' . str_pad($new_ticket_number, 5, '0', STR_PAD_LEFT);
-        } else {
-            // Falls es noch keine Tickets in diesem Jahr gibt, starte bei 0001
-            $new_ticket_no = 'T' . $current_year . '-00001';
-        }
-        $ticket_no = $new_ticket_no;
-
-    }
-    return $ticket_no;
-}
-
 function update_ticket()
 {
-    switch ($_POST['input_state']) {
+    switch ($_POST['input_main_tickets_status']) {
         case '1':
             $query_update = "UPDATE main_tickets SET
                 last_action_date = NOW(),
@@ -811,20 +758,18 @@ function update_notification($ticket_id, $type, $notif_message = "Neue Aktivitä
     $contact = @mysqli_fetch_array($result);
 
     if ($ticket['receiver_id'] == 0) {
-        $query_contact = "SELECT main_tickets.*, 
-            COALESCE(main_tickets_subcategory.main_mandant_id, main_tickets_category.main_mandant_id) AS 'mandant_id',
+        $query_contact = "SELECT main_tickets.*,
+            main_tickets_category.main_mandant_id AS 'mandant_id',
                    main_mandant.mail_team AS 'mandant_email',
                    contact.email AS 'contact_email'
             FROM main_tickets
-            LEFT JOIN main_tickets_category 
+            LEFT JOIN main_tickets_category
                    ON main_tickets.main_ticket_category_id = main_tickets_category.id
-            LEFT JOIN main_tickets_category AS main_tickets_subcategory 
-                   ON main_tickets.main_ticket_subcategory_id = main_tickets_subcategory.id
-            LEFT JOIN main_mandant 
-                   ON main_mandant.id = COALESCE(main_tickets_subcategory.main_mandant_id, main_tickets_category.main_mandant_id)
+            LEFT JOIN main_mandant
+                   ON main_mandant.id = main_tickets_category.main_mandant_id
             LEFT JOIN main_contact AS contact
-                   ON contact.id = COALESCE(main_tickets_subcategory.main_contact_id, main_tickets_category.main_contact_id)
-                      AND COALESCE(main_tickets_subcategory.main_contact_id, main_tickets_category.main_contact_id) != 0
+                   ON contact.id = main_tickets_category.main_contact_id
+                      AND main_tickets_category.main_contact_id != 0
             WHERE main_tickets.id = " . $ticket_id;
         $result = @mysqli_query($GLOBALS['mysql_con'], $query_contact);
         $mandant = @mysqli_fetch_array($result);
@@ -871,105 +816,76 @@ function update_notification($ticket_id, $type, $notif_message = "Neue Aktivitä
     }
 }
 
-// function make_notification($id, $category_id = null, $subcategory_id = null, $subsubcategory_id = null){
-//     $choised_category_id = 0;
-//     if ($subsubcategory_id != null) {
-//         $choised_category_id = $subsubcategory_id;
-//     } elseif ($subcategory_id != null) {
-//         $choised_category_id = $subcategory_id;
-//     } elseif ($category_id != null) {
-//         $choised_category_id = $category_id;
-//     } else {
-//         return;
-//     }
 
-//     $choised_contacts = getContactsByCategory($choised_category_id);
-//     $departments = getDepartmentsByCategory($choised_category_id);
-//     $mandants = getMandantsByCategory($choised_category_id);
 
-//     $contacts = [];
-
-//     var_dump($departments);
-//     var_dump($mandants);
-//     if ($departments == null or implode(',', $departments) == "0") {
-//         $query = "SELECT * FROM main_contact_department WHERE main_mandant_id IN (" . implode(',', $mandants) . ")";
-//         var_dump($query);
-//         $result = mysqli_query($GLOBALS['mysql_con'], $query);
-//         $departments = [];
-//         while ($row = mysqli_fetch_assoc($result)) {
-//             $contacts[] = $row['main_contact_id'];
-            
-//         }
-//         var_dump($contacts);
-//     } else if ($mandants == null or implode(',', $mandants) == "0") {
-//         $query = "SELECT * FROM main_contact_department WHERE main_department_id IN (" . implode(',', $departments) . ")";
-//         var_dump($query);
-//         $result = mysqli_query($GLOBALS['mysql_con'], $query);
-//         $mandants = [];
-//         while ($row = mysqli_fetch_assoc($result)) {
-//             $contacts[] = $row['main_contact_id'];
-//         }
-//         var_dump($contacts);
-//     } else if (($mandants == null or implode(',', $mandants) == "0") && ($departments == null or implode(',', $departments) == "0")) {
-//         // ----
-//     } else {
-//         $query = "SELECT * FROM main_contact_department WHERE main_mandant_id IN (" . implode(',', $mandants) . ") AND main_department_id IN (" . implode(',', $departments) . ")";
-//         var_dump($query);
-//         $result = mysqli_query($GLOBALS['mysql_con'], $query);
-//         $contacts = [];
-//         while ($row = mysqli_fetch_assoc($result)) {
-//             $contacts[] = $row['main_contact_id'];
-//         }
-//         var_dump($contacts);
-//     }
-//     var_dump($choised_contacts);
-//     if ($choised_contacts != null) {
-//         $contacts = array_unique(array_merge($contacts, $choised_contacts));
-//     }
+function get_ticket_status($status_id) {
     
-//     var_dump($contacts);
-// }
+    $query = "SELECT description FROM main_tickets_status WHERE id = $status_id";
+    $result = @mysqli_query($GLOBALS['mysql_con'], $query);
+    $status = @mysqli_fetch_array($result);
+    return $status['description'];
+}
+function get_contact($contact_id) {
+    $query = "SELECT name, phone_no FROM main_contact WHERE id = $contact_id";
+    $result = @mysqli_query($GLOBALS['mysql_con'], $query);
+    $contact = @mysqli_fetch_array($result);
+    return $contact;
+}
 
-// function getDepartmentsByCategory($category_id) {
-//     $query = "SELECT * FROM main_tickets_category_department WHERE main_tickets_category_id = " . $category_id;
-//     $result = mysqli_query($GLOBALS['mysql_con'], $query);
-//     $departments = [];
-//     if (mysqli_num_rows($result) == 0) {
-//         return null;
-//     }
-//     while ($row = mysqli_fetch_assoc($result)) {
-//         $departments[] = $row['main_department_id'];
-//     }
-//     return $departments;
-// }
+// DEPRIKATED: Funktion wird aktuell nicht mehr verwendet.
+// Sollte die Funktion wieder benötigt werden, muss sie entsprechend angepasst werden, um die neuen Datenstrukturen zu berücksichtigen.
 
-// function getMandantsByCategory($category_id) {
-//     $query = "SELECT * FROM main_tickets_category_mandant WHERE main_tickets_category_id = " . $category_id;
-//     $result = mysqli_query($GLOBALS['mysql_con'], $query);
-//     $mandants = [];
-//     var_dump(mysqli_num_rows($result));
-//     if (mysqli_num_rows($result) == 0) {
-//         return null;
-//     }
-//     while ($row = mysqli_fetch_assoc($result)) {
-//         $mandants[] = $row['main_mandant_id'];
-//     }
-//     var_dump($mandants);
-//     return $mandants;
-// }
+function input_ticketnumber($ticket_no = "")
+{
+    if ($ticket_no == "") {
+        // Aktuelles Jahr als zwei Ziffern
+        $current_year = date('y');
+
+        // Query, um das letzte Ticket des aktuellen Jahres zu finden
+        $query = "SELECT ticket_no FROM main_tickets WHERE ticket_no LIKE 'T$current_year-%' ORDER BY ticket_no DESC LIMIT 1";
+        $result = mysqli_query($GLOBALS['mysql_con'], $query);
+
+        // Initialisiere die Ticketnummer
+        $new_ticket_no = '';
+
+        // Wenn es bereits Tickets in diesem Jahr gibt
+        if (mysqli_num_rows($result) > 0) {
+            $row = mysqli_fetch_assoc($result);
+            $last_ticket_no = $row['ticket_no'];
+
+            // Extrahiere die Nummer nach dem Bindestrich
+            $last_ticket_number = (int) substr($last_ticket_no, 6);
+
+            // Erhöhe die Nummer um 1
+            $new_ticket_number = $last_ticket_number + 1;
+
+            // Formatiere die neue Ticketnummer mit führenden Nullen (z.B. 0002)
+            $new_ticket_no = 'T' . $current_year . '-' . str_pad($new_ticket_number, 5, '0', STR_PAD_LEFT);
+        } else {
+            // Falls es noch keine Tickets in diesem Jahr gibt, starte bei 0001
+            $new_ticket_no = 'T' . $current_year . '-00001';
+        }
+        $ticket_no = $new_ticket_no;
+
+    }
+    return $ticket_no;
+}
+
+function insert_main_service_items_history($ticketno, $ticket_description, $ticket_id, $service_item_id)
+{
+    // Erstelle die Nachricht für die history_message
+    $history_message = "$ticketno $ticket_description wurde eröffnet.";
+
+    // Bereite das INSERT-Statement vor
+    $query_insert_main_service_item_history = "
+        INSERT INTO main_service_items_history (history_message, history_date, main_ticket_id, main_service_item_id) 
+        VALUES ('$history_message', NOW(), '$ticket_id', '$service_item_id')
+    ";
+
+    // Führe die Abfrage aus
+    @mysqli_query($GLOBALS['mysql_con'], $query_insert_main_service_item_history);
+}
 
-// function getContactsByCategory($category_id) {
-//     $query = "SELECT * FROM main_tickets_category_contact WHERE main_tickets_category_id = " . $category_id;
-//     $result = mysqli_query($GLOBALS['mysql_con'], $query);
-//     $contacts = [];
-//     if (mysqli_num_rows($result) == 0) {
-//         return null;
-//     }
-//     while ($row = mysqli_fetch_assoc($result)) {
-//         $contacts[] = $row['main_contact_id'];
-//     }
-//     return $contacts;
-// }
 
 function make_notification($id, $category_id = null, $subcategory_id = null, $subsubcategory_id = null) {
     $choised_category_id = $subsubcategory_id ?? $subcategory_id ?? $category_id;
@@ -1095,245 +1011,3 @@ function getContactsByCategory($category_id) {
 }
 
 ?>
-
-<script>
-    $(document).ready(function () {
-        // Hole die aktuelle URL
-        var currentUrl = window.location.href;
-
-        // Überprüfen, ob ?action= in der URL vorhanden ist
-        if (currentUrl.indexOf("?action=") !== -1) {
-            // Entferne den Teil ab ?action=, inkl. allem, was danach kommt
-            var newUrl = currentUrl.split("?action=")[0];
-
-            // Aktualisiere die URL ohne Neuladen der Seite
-            window.history.replaceState(null, null, newUrl);
-        }
-    });
-
-    document.addEventListener("DOMContentLoaded", function () {
-        // Initial load of category data
-        const categorySelect = document.getElementById('input_category');
-        if (categorySelect) {
-            let selectedId = categorySelect.value;
-            removeAjaxContent();
-            
-            // Initial AJAX call
-            fetchCategoryData(selectedId);
-            
-            // Add change event listener to category select
-            categorySelect.addEventListener('change', function() {
-                selectedId = this.value;
-                removeAjaxContent();
-                fetchCategoryData(selectedId);
-                getCategoryDescription();
-            });
-            
-            // Initial description load
-            getCategoryDescription();
-        }
-    });
-
-    // Helper function to remove ajax content
-    function removeAjaxContent() {
-        const ajaxContents = document.querySelectorAll('.ajax-content');
-        ajaxContents.forEach(content => content.remove());
-    }
-
-    // Helper function to remove ajax subcontent
-    function removeAjaxSubContent() {
-        const ajaxSubContents = document.querySelectorAll('.ajax-subcontent');
-        ajaxSubContents.forEach(content => content.remove());
-    }
-
-    // Fetch category data via AJAX
-    function fetchCategoryData(categoryId) {
-        $.ajax({
-            url: '/module/ticketcenter/show_ticketcenter_ajax.php',
-            type: 'POST',
-            data: { category_id: categoryId },
-            success: function (response) {
-                const categorySelect = document.getElementById('input_category');
-                const parentDiv = categorySelect.parentNode;
-                
-                // Insert response after the parent div
-                const ajaxContent = document.createElement('div');
-                ajaxContent.className = 'ajax-content';
-                ajaxContent.innerHTML = response;
-                parentDiv.after(ajaxContent);
-                
-                // Add event listener to subcategory select if it exists
-                const subcategorySelect = document.getElementById('input_subcategory');
-                if (subcategorySelect) {
-                    subcategorySelect.addEventListener('change', function() {
-                        getSubCategoryDescription();
-                        getSubSubCategory();
-                    });
-                }
-            },
-            error: function (xhr, status, error) {
-                console.log('Error:', error);
-            }
-        });
-    }
-
-    function getCategoryDescription() {
-        const categorySelect = document.getElementById('input_category');
-        const selectedId = categorySelect.value;
-        
-        // Remove existing description if it exists
-        const existingDesc = document.querySelector(".category_desc");
-        if (existingDesc) {
-            existingDesc.remove();
-        }
-        
-        $.ajax({
-            url: '/module/ticketcenter/show_ticketcenter_category_desc_ajax.php',
-            type: 'POST',
-            data: { category_id: selectedId },
-            success: function (response) {
-                const instructionDiv = document.querySelector(".ticket-instruction");
-                if (instructionDiv) {
-                    const descDiv = document.createElement('div');
-                    descDiv.className = 'category_desc';
-                    descDiv.innerHTML = "<h5>Kategoriebeschreibung</h5>" + response;
-                    instructionDiv.insertAdjacentElement("afterbegin", descDiv);
-                    if (response.trim() === "") {
-                        descDiv.style.display = 'none'; // Hide if no description
-                    } else {
-                        descDiv.style.display = 'block'; // Show if description exists
-                    }
-                }
-            },
-            error: function (xhr, status, error) {
-                console.log('Error:', error);
-            }
-        });
-    }
-
-    function getSubCategoryDescription() {
-        const subcategorySelect = document.getElementById('input_subcategory');
-        if (!subcategorySelect) return;
-        
-        const selectedId = subcategorySelect.value;
-        
-        // Remove existing description if it exists
-        const existingDesc = document.querySelector(".subcategory_desc");
-        if (existingDesc) {
-            existingDesc.remove();
-        }
-        
-        $.ajax({
-            url: '/module/ticketcenter/show_ticketcenter_category_desc_ajax.php',
-            type: 'POST',
-            data: { category_id: selectedId },
-            success: function (response) {
-                const instructionDiv = document.querySelector(".ticket-instruction");
-                if (instructionDiv) {
-                    const descDiv = document.createElement('div');
-                    descDiv.className = 'subcategory_desc';
-                    descDiv.style.marginTop = '20px';
-                    descDiv.innerHTML = "<h5>Unterkategoriebeschreibung</h5>" + response;
-                    instructionDiv.insertAdjacentElement("beforeend", descDiv);
-                    if (response.trim() === "") {
-                        descDiv.style.display = 'none'; // Hide if no description
-                    } else {
-                        descDiv.style.display = 'block'; // Show if description exists
-                    }
-                }
-            },
-            error: function (xhr, status, error) {
-                console.log('Error:', error);
-            }
-        });
-    }
-
-    function getSubSubCategoryDescription() {
-        const subsubcategorySelect = document.getElementById('input_subsubcategory');
-        if (!subsubcategorySelect) return;
-        
-        const selectedId = subsubcategorySelect.value;
-        
-        // Remove existing description if it exists
-        const existingDesc = document.querySelector(".subsubcategory_desc");
-        if (existingDesc) {
-            existingDesc.remove();
-        }
-        
-        $.ajax({
-            url: '/module/ticketcenter/show_ticketcenter_category_desc_ajax.php',
-            type: 'POST',
-            data: { category_id: selectedId },
-            success: function (response) {
-                const instructionDiv = document.querySelector(".ticket-instruction");
-                if (instructionDiv) {
-                    const descDiv = document.createElement('div');
-                    descDiv.className = 'subsubcategory_desc';
-                    descDiv.style.marginTop = '20px';
-                    descDiv.innerHTML = "<h5>Beschreibung</h5>" + response;
-                    instructionDiv.insertAdjacentElement("beforeend", descDiv);
-                    if (response.trim() === "") {
-                        descDiv.style.display = 'none'; // Hide if no description
-                    } else {
-                        descDiv.style.display = 'block'; // Show if description exists
-                    }
-                }
-            },
-            error: function (xhr, status, error) {
-                console.log('Error:', error);
-            }
-        });
-    }
-
-    function getSubSubCategory() {
-        const subcategorySelect = document.getElementById('input_subcategory');
-        if (!subcategorySelect) return;
-        
-        const selectedId = subcategorySelect.value;
-        removeAjaxSubContent();
-        
-        $.ajax({
-            url: '/module/ticketcenter/show_ticketcenter_subcategory_ajax.php',
-            type: 'POST',
-            data: { category_id: selectedId },
-            success: function (response) {
-                const parentDiv = subcategorySelect.parentNode;
-                
-                // Insert response after the parent div
-                const ajaxSubContent = document.createElement('div');
-                ajaxSubContent.className = 'ajax-subcontent';
-                ajaxSubContent.innerHTML = response;
-                parentDiv.after(ajaxSubContent);
-                
-                // Add event listener to subsubcategory select if it exists
-                const subsubcategorySelect = document.getElementById('input_subsubcategory');
-                if (subsubcategorySelect) {
-                    subsubcategorySelect.addEventListener('change', function() {
-                        getSubSubCategoryDescription();
-                    });
-                }
-            },
-            error: function (xhr, status, error) {
-                console.log('Error:', error);
-            }
-        });
-    }
-
-// make fetch to server to get subsubcategory data based on subcategory id and insert it after subcategory select
-// fetch('/module/ticketcenter/services/show_ticketcenter_ajax.php', {
-//     method: 'POST',
-//     headers: {
-//         'Content-Type': 'application/x-www-form-urlencoded'
-//     },
-//     body: new URLSearchParams({ action: "get_tickets" })
-// })
-// .then(response => response.text())
-// .then(data => {
-//     console.log(data);
-// })
-// .catch(error => {
-//     console.error('Error:', error);
-// })
-
-</script>
-

module/ticketcenter/views/ticketcenter/show_ticketcenter_ajax.php

@@ -1,10 +1,10 @@
 <?php
 session_start();
 $currDir = __DIR__;
-$rootDir = dirname(dirname($currDir));
+$rootDir = dirname(dirname(dirname($currDir)));
 $mysydeDir = $rootDir . '/mysyde';
 
-require_once($rootDir .  '/vendor/autoload.php');
+require_once($rootDir . '/vendor/autoload.php');
 require_once($rootDir . "/mysyde/frontend/frontend_functions.inc.php");
 
 $envDir = $rootDir . '/config';
@@ -13,10 +13,10 @@ if (is_dir($envDir) && file_exists($envFilePath) && is_file($envFilePath) && is_
     $dotenv = new \Dotenv\Dotenv($envDir);
     $dotenv->load();
 }
-$common = $mysydeDir ."/common/common_functions.inc.php";
+$common = $mysydeDir . "/common/common_functions.inc.php";
 require_once($common);
 
-$connEnv = (local_environment()) ? $mysydeDir."/dc.config.php" : $mysydeDir."/dc-server.config.php";
+$connEnv = (local_environment()) ? $mysydeDir . "/dc.config.php" : $mysydeDir . "/dc-server.config.php";
 
 require_once($connEnv);
 

module/ticketcenter/views/ticketcenter/show_ticketcenter_cardform.inc.php

@@ -1,472 +1,141 @@
 <?php
 $formname = "form_ticket_card";
 
-if (isset($_GET['service_item_no'])) {
-    $ticket['service_item_no'] = $_GET['service_item_no'];
+function create_save_button($ticket, $formname)
+{
+    if (isset($ticket["id"])) {
+        switch ($ticket['current_state']) {
+            case 2: // Offen
+                return button("save primary", "Ticket annehmen", $formname, "sendRequest('update_ticket', true)");
+            case 3: // In Bearbeitung
+                if ($ticket['sender_id'] == $GLOBALS['main_contact']['id'] || get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) {
+                    ?> 
+                    <button type="button" class="close-ticket-btn" onclick="showCloseTicketModal()">Ticket schließen</button>
+                    <div id="closeTicketModal" class="close-ticket-modal">
+                        <div class="close-ticket-modal-content">
+                            <h2>Ticket schließen</h2>
+                            <p class="close-ticket-warning">Hinweis: Bitte laden Sie einen Arbeitschein oder eine Rechnung in den Chat hoch, bevor Sie das Ticket schließen.</p>
+                            <div class="close-ticket-modal-buttons">
+                                <button type="button" class="btn-cancel" onclick="closeModal()">Abbrechen</button>
+                                <button data-formname="form_ticket_card" type="button" class="btn-confirm" onclick="dc.current_formname='form_ticket_card'; sendRequest('close', true); closeModal();">Ticket schließen</button>
+                            </div>
+                        </div>
+                    </div>
+                    <script>
+                        function showCloseTicketModal() {
+                            document.getElementById('closeTicketModal').style.display = 'block';
+                        }
+                        function closeModal() {
+                            document.getElementById('closeTicketModal').style.display = 'none';
+                        }
+                        window.onclick = function(event) {
+                            var modal = document.getElementById('closeTicketModal');
+                            if (event.target == modal) modal.style.display = 'none';
+                        }
+                    </script>
+
+                    <?php
+                }
+                break;
+            case 4: // Geschlossen
+                if ($ticket['receiver_id'] == $GLOBALS['main_contact']['id'] || $ticket['sender_id'] == $GLOBALS['main_contact']['id'] || get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) {
+                    return button("save primary", "Wiedereröffnen", $formname, "sendRequest('update_ticket', true)");
+                }
+                break;
+            default: // Anderer Status
+                return button("save primary", "Ticket annehmen", $formname, "sendRequest('update_ticket', true)");
+        }
+    }
+    return "";
 }
+
 ?>
-<link rel="stylesheet" href="/module/ticketcenter/css/repair.css">
+<link rel="stylesheet" href="/module/ticketcenter/css/repair.css?v=<?= filemtime(__DIR__ . "/../../css/repair.css") ?>">
+<link rel="stylesheet" href="/module/ticketcenter/css/cardform.css?v=<?= filemtime(__DIR__ . "/../../css/cardform.css") ?>">
 <script type="text/javascript"
     src="/mysyde/admin/admin.js?t=<?= filemtime($_SERVER['DOCUMENT_ROOT'] . '/mysyde/admin/admin.js') ?>"></script>
 <link href="https://cdn.jsdelivr.net/npm/select2@4.1.0-rc.0/dist/css/select2.min.css" rel="stylesheet" />
 <script src="https://cdn.jsdelivr.net/npm/select2@4.1.0-rc.0/dist/js/select2.min.js"></script>
 <form action="" id="<?= $formname ?>" name="<?= $formname ?>" method="post" enctype="multipart/form-data">
 
-
-    <section class="cardform_content">
-        <div class="container">
-            <div class="titlebar">
-                <?php if (isset($ticket["id"])): ?>
-                    <div>
-                        <a class="back" href="/intranet/de/ticketcenter/"><i class="fa-solid fa-arrow-left-long"></i></a>
-                        <h1>Ticket <?= $ticket['ticket_no'] ?></h1>
-                    </div>
-                    <div>
-                        <?php
-                        // Definiere die Aktion basierend auf dem Ticketstatus
-                        switch ($ticket['current_state']) {
-                            case 2: // Offen
-                                // if (get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) {
-                                echo button("save primary", "Ticket annehmen", $formname, "sendRequest('update_ticket', true)");
-                                // }
-                                break;
-                            case 3: // In Bearbeitung
-                                if ($ticket['receiver_id'] == $GLOBALS['main_contact']['id'] || $ticket['sender_id'] == $GLOBALS['main_contact']['id'] || get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) {
-                                    echo button("save primary", "Ticket schließen", $formname, "sendRequest('update_ticket', true)");
-                                }
-                                break;
-                            case 4: // Geschlossen
-                                if ($ticket['receiver_id'] == $GLOBALS['main_contact']['id'] || $ticket['sender_id'] == $GLOBALS['main_contact']['id'] || get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) {
-                                    echo button("save primary", "Wiedereröffnen", $formname, "sendRequest('update_ticket', true)");
-                                }
-                                break;
-                            default: // Anderer Status
-                                echo button("save primary", "Ticket annehmen", $formname, "sendRequest('update_ticket', true)");
-                                break;
-                        }
-                        ?>
-                    </div>
-                <?php else: ?>
-                    <!-- <h1>Ticket erstellen</h1> -->
-                <?php endif; ?>
+    <div class="tickets_cardform">
+        <div class="cardform_header">
+            <div class="cardform_header_left">
+                <a class="back" href="/intranet/de/ticketcenter/"><i class="fa-solid fa-arrow-left-long"></i></a>
+                <h1>Ticket <?= $ticket['ticket_no'] ?></h1>
             </div>
-            <?php
-            if (isset($ticket["id"])) {
-                ?>
-                <script>
-                    document.querySelector("body").classList.add("ticket_edit");
-                </script>
-                <div class="section_group">
-
-                    <section class="cardform_section" tab-attribute="ticket" aria-current="true">
-                        <div class="communication">
-                            <div class="messages_scroll_container">
-                                <div class="messages">
-                                    <?php load_messages($ticket["id"]); ?>
-                                </div>
-                            </div>
-                            <?php
-                            if ($ticket["current_state"] != 4) {
-                                ?>
-                                <div class="communication_toolbar">
-                                    <form action="" method="post" enctype="multipart/form-data">
-                                        <input type="hidden" name="ticket_id" id="ticket_id" value="<?= $ticket["id"] ?>">
-                                        <div class="send_message_inputs">
-                                            <textarea placeholder="Nachricht schreiben..." type="text" name="send_message"
-                                                id="send_message"></textarea>
-                                            <?= button("send_message_button", '<i class="fa-solid fa-paper-plane" aria-hidden="true"></i>', $formname, "sendRequest('send_message', true)"); ?>
-                                        </div>
-                                        <div class="send_message_files">
-                                            <input type="file" id="files" name="files">
-                                        </div>
-                                        <div class="send_mail_checkbox">
-                                            <?= input("Soll die Nachricht eine E-Mail Benachrichtigung auslösen?", "input_send_email", "checkbox", $ticket['send_email']) ?>
-                                        </div>
-                                    </form>
-                                </div>
-                                <?php
-                            }
-                            ?>
-                        </div>
-                    </section>
-                    <aside>
-                        <div class="card_ticket">
-                            <div class="card_header">
-                                <div class="card_title">
-                                    <h3><i class="fa-solid fa-circle-info"></i> Ticketstatus</h3>
-                                </div>
-                                <div class="plant_card_status">
-                                    <span id="green"><?= $ticket['state'] ?></span>
-                                </div>
-                            </div>
-                            <fieldset>
-                                <div class="info_labels">
-                                    <?php if (!empty($ticket['description'])): ?>
-                                        <label>Beschreibung
-                                            <div><?= $ticket['description'] ?></div>
-                                        </label>
-                                    <?php endif; ?>
-                                    <?php
-                                    if ($ticket['receiver_id'] == $GLOBALS['main_contact']['id'] || get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) {
-                                        ?>
-                                        <div class="zusatzstatus">
-                                            <?php 
-                                            if (isset($ticket["main_ticket_subsubcategory_id"]) and $ticket["main_ticket_subsubcategory_id"] > 0 ) {
-                                                $query = "SELECT * FROM main_tickets_category_process WHERE main_tickets_category_id = " . $ticket['main_ticket_subsubcategory_id'] . " LIMIT 1;"; 
-                                            } else if (isset($ticket["main_ticket_subcategory_id"]) and $ticket["main_ticket_subcategory_id"] > 0 ) {
-                                                $query = "SELECT * FROM main_tickets_category_process WHERE main_tickets_category_id = " . $ticket['main_ticket_subcategory_id'] . " LIMIT 1;";
-                                            } else {
-                                                $query = "SELECT * FROM main_tickets_category_process WHERE main_tickets_category_id = " . $ticket['main_ticket_category_id'] . " LIMIT 1;";
-                                            }
-
-                                            $result = mysqli_query($GLOBALS['mysql_con'], $query);
-                                            if (mysqli_num_rows($result) > 0) {
-                                                $row = mysqli_fetch_assoc($result);
-                                                $ticket['process_id'] = $row['main_tickets_process_id'];
-                                                $query = "SELECT main_tickets_status.id, main_tickets_status.description as 'name' FROM main_tickets_status JOIN main_tickets_process_status ON main_tickets_status.id = main_tickets_process_status.main_tickets_status_id where main_tickets_process_status.main_tickets_process_id = " . $ticket['process_id'] . " ORDER BY name ASC"; 
-                                            } else {
-                                                $ticket['process_id'] = 0;
-                                                $query = "SELECT id, description as 'name' FROM main_tickets_status ORDER BY name ASC";
-                                            }
-                                            
-                                            ?>
-                                            <?= input_select_from_sql("Aktueller Zusatzstatus", "input_main_tickets_status", $query, $ticket['individual_state']) ?>
-                                            <!-- <?= button("forward_ticket", "Zusatzstatus speichern", $formname, "sendRequest('save_new_ticket_individual_state', true)"); ?> -->
-                                        </div>
-
-                                        <!-- Tagify CSS und JS einbinden -->
-                                        <link rel="stylesheet"
-                                            href="https://cdn.jsdelivr.net/npm/@yaireo/tagify/dist/tagify.css">
-                                        <script src="https://cdn.jsdelivr.net/npm/@yaireo/tagify"></script>
-
-                                        <!-- <div class="ticket-supplier-input">
-                                            <div class="label">
-                                                <label for="input_ticket_supliers">Lieferanten</label>
-                                            </div>
-                                            <input name="input_ticket_supliers" id="input_ticket_supliers"
-                                                placeholder="Lieferanten auswählen">
-                                        </div> -->
-
-                                        <!-- Hidden Input, in dem die ausgewählten IDs gespeichert werden -->
-                                        <input type="hidden" name="supplier_ids" id="hidden_supplier_ids" value="">
-
-
-                                        <script>
-                                            document.addEventListener("DOMContentLoaded", function () {
-                                                var input = document.getElementById('input_ticket_supliers');
-                                                var hiddenInput = document.getElementById('hidden_supplier_ids');
-
-                                                // Tagify initialisieren
-                                                var tagify = new Tagify(input, {
-                                                    tagTextProp: 'name', // Die ausgewählten Tags zeigen den Namen an
-                                                    whitelist: <?= $supplier_list_json ?>,
-                                                    enforceWhitelist: true, // Nur Werte aus der Whitelist zulassen
-                                                    dropdown: {
-                                                        enabled: 0,         // Autocomplete: Schon nach 1 Zeichen wird das Dropdown angezeigt
-                                                        closeOnSelect: false,
-                                                        maxItems: 10,
-                                                        searchKeys: ['name']  // Suche anhand des Namens
-                                                    },
-                                                    templates: {
-                                                        dropdownItem: function (tagData) {
-                                                            // Internen Attribute werden über this.getAttributes(tagData) gesetzt
-                                                            return `<div ${this.getAttributes(tagData)} class="tagify__dropdown__item">${tagData.name}</div>`;
-                                                        }
-                                                    }
-                                                });
-
-                                                // Bereits verknüpfte Lieferanten als Initial-Tags hinzufügen
-                                                var supplierList = <?= $supplier_list_json ?>;
-                                                var linkedSupplierIds = <?= $linked_suppliers_json ?>;
-                                                var initialTags = supplierList.filter(function (item) {
-                                                    return linkedSupplierIds.indexOf(parseInt(item.value)) !== -1;
-                                                });
-                                                tagify.addTags(initialTags);
-
-                                                // Bei jeder Änderung werden die ausgewählten IDs im Hidden Input gespeichert
-                                                tagify.on('change', function (e) {
-                                                    var selectedIds = tagify.value.map(function (tag) {
-                                                        return tag.value;
-                                                    });
-                                                    hiddenInput.value = selectedIds.join(',');
-                                                });
-
-                                                // Optional: Dropdown explizit öffnen, wenn etwas eingegeben wird
-                                                input.addEventListener("input", function () {
-                                                    tagify.dropdown.show.call(tagify);
-                                                });
-                                            });
-                                        </script>
-                                        <?php
-                                    }
-                                    ?>
-
-
-                                    <?php if (!empty($ticket['ticket_no'])): ?>
-                                        <label>Ticketnr.
-                                            <div><?= $ticket['ticket_no'] ?></div>
-                                        </label>
-                                    <?php endif; ?>
-                                    <?php if (!empty($ticket['service_item_no'])): ?>
-                                        <?php
-                                        $query_service_item = "SELECT service_item_no, description AS 'service_description' FROM main_service_items WHERE id = '" . $ticket['service_item_no'] . "'";
-                                        $result = mysqli_query($GLOBALS['mysql_con'], $query_service_item);
-                                        $row = mysqli_fetch_assoc($result)
-                                            ?>
-                                        <label>Gerätenr.
-                                            <div><a target="_blank" class="link"
-                                                    href="/intranet/de/geraetecenter/?action=edit&id=<?= encryptID($ticket['service_item_no']) ?>"><?= $row['service_item_no'] . ' - ' . $row['service_description'] ?></a>
-                                            </div>
-                                        </label>
-                                    <?php endif; ?>
-
-                                    <?php if (!empty($ticket['cost_center'])): ?>
-                                        <label>Kostenstelle
-                                            <div><?= $ticket['cost_center'] ?></div>
-                                        </label>
-                                    <?php endif; ?>
-
-                                    <?php
-                                    // Inline-Bearbeitung für Abteilung statt separatem Button/Modal
-                                    $canEditCategory = ($ticket['receiver_id'] == $GLOBALS['main_contact']['id'] || get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1);
-                                    if ($canEditCategory) {
-                                        $query = "SELECT id, description as 'name' FROM main_tickets_category WHERE parent_id = 0 ORDER BY sorting";
-                                        $selectedCategory = isset($ticket['main_ticket_category_id']) ? $ticket['main_ticket_category_id'] : (isset($ticket['category']) ? $ticket['category'] : null);
-                                        echo input_select_from_sql("Abteilung*", "input_category", $query, $selectedCategory);
-                                    } else if (!empty($ticket['category_description'])) { ?>
-                                        <label>Abteilung
-                                            <div><?= $ticket['category_description'] ?></div>
-                                        </label>
-                                    <?php } ?>
-
-                                    <?php if (!$canEditCategory && !empty($ticket['subcategory_description'])): ?>
-                                        <label>Kategorie
-                                            <div><?= $ticket['subcategory_description'] ?></div>
-                                        </label>
-                                    <?php endif; ?>
-
-                                    <?php if (!$canEditCategory && !empty($ticket['subsubcategory_description'])): ?>
-                                        <label>Unterkategorie
-                                            <div><?= $ticket['subsubcategory_description'] ?></div>
-                                        </label>
-                                    <?php endif; ?>
-                                        <!-- Kategorie wird nun direkt oben editierbar angezeigt; separater Bearbeiten-Button entfällt -->
-                                    
-
-                                    <?php if (!empty($ticket['sender'])): ?>
-                                        <label>Ticketersteller
-                                            <div><?= $ticket['sender'] ?></div>
-                                        </label>
-                                    <?php endif; ?>
-
-                                    <?php if (!empty($ticket['receiver'])): ?>
-                                        <label>Ticketbearbeiter
-                                            <div><?= $ticket['receiver'] ?></div>
-                                        </label>
-                                    <?php endif; ?>
-                                    <?php
-                                    if ($ticket['receiver_id'] == $GLOBALS['main_contact']['id'] || get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) {
-
-                                        input("Zu erledigen bis", "input_due_date", "date", $ticket['due_date']);
-                                        // button("forward_ticket", "Datum speichern", $formname, "sendRequest('save_new_due_date', true)");
-                                    }
-                                    ?>
-
-                                    <?php if (!empty($ticket['link'])): ?>
-                                        <label>Link
-                                            <div><a target="_blank" class="link" href="<?= $ticket['link'] ?>"
-                                                    target="_blank"><?= $ticket['link'] ?></a></div>
-                                        </label>
-                                    <?php endif; ?>
-
-                                    <?php
-                                    $hasOrderLinks = false;
-                                    for ($i = 1; $i <= 10; $i++) {
-                                        if (!empty($ticket["order_link_$i"])) {
-                                            $hasOrderLinks = true;
-                                            break;
-                                        }
-                                    }
-                                    ?>
-
-                                    <?php if ($hasOrderLinks): ?>
-                                        <label class="order_link_text_label">Bestell-Links
-                                            <?php for ($i = 1; $i <= 10; $i++): ?>
-                                                <?php if (!empty($ticket["order_link_$i"])): ?>
-                                                    <div>
-                                                        <?php if (!empty($ticket["order_link_amount_$i"])): ?>
-                                                            <span class="order_link_amount">Anzahl:
-                                                                <?= htmlspecialchars($ticket["order_link_amount_$i"]) ?>x </span>
-                                                        <?php endif; ?>
-                                                        <a target="_blank" class="order_link_text"
-                                                            href="<?= htmlspecialchars($ticket["order_link_$i"]) ?>">
-                                                            <?= htmlspecialchars($ticket["order_link_$i"]) ?>
-                                                        </a>
-                                                    </div>
-                                                <?php endif; ?>
-                                            <?php endfor; ?>
-                                        </label>
-                                    <?php endif; ?>
-
-
-
-                                    <?php if (isset($ticket["approval_by_manager"]) && $ticket["approval_by_manager"] == 1): ?>
-                                        <label>Freigabe durch Vorgesetzten vorhanden
-                                            <div>ja</div>
-                                        </label>
-                                    <?php endif; ?>
-
-
-                                    <?php
-                                    if ($ticket['current_state'] != 4 && ($ticket['receiver_id'] == $GLOBALS['main_contact']['id'] || get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1)) {
-                                        ?>
-                                        <div class="ticket_weiterleiten">
-                                            <?php $query = "SELECT id, name as 'name' FROM main_contact ORDER BY name ASC"; ?>
-                                            <?= input_select_from_sql("Ticket weiterleiten an", "input_new_ticket_receiver", $query, $ticket['receiver_id']) ?>
-                                            <?= button("forward_ticket", "Ticket speichern", $formname, "sendRequest('save_forward_ticket', true)"); ?>
-                                        </div>
-                                        <?php
-                                    }
-                                    ?>
-
-                                </div>
-                                <?php
-
-
-                                input("ID", "input_id", "hidden", $ticket["id"]);
-                                input("Status", "input_state", "hidden", $ticket["current_state"]);
-
-                                ?>
-                            </fieldset>
-                        </div>
-                    </aside>
+            <div class="cardform_header_right">
+                <?= button("forward_ticket", "Ticket speichern", $formname, "sendRequest('save_forward_ticket', true)"); ?>
+                <?= create_save_button($ticket, $formname) ?>
+                
+            </div>
+        </div>
+        <div class="cardform_body">
+            <div class="cardform_body_left">
+                <div class="body_left_line">
+                    <h3>Alle verfügbaren Tickets</h3>
+                    <button type="button" onclick="toggleSideboard('.cardform_body_left')"><i class="fa-regular fa-square-caret-left"></i></button>
                 </div>
-                <!-- Modal für Abteilungsbearbeitung entfernt: Inline-Select wird verwendet -->
-
-            <?php } else { ?>
-                <section class="cardform_section new_ticket">
-                    <script>
-                        document.querySelector("body").classList.add("new_ticket");
-                    </script>
-                    <fieldset>
-                        <h1>Ticket erstellen</h1>
-                        <?= input("ID", "input_id", "hidden", "") ?>
-                        <div class="hide">
-                            <?= input_ticketnumber(); ?>
+                <?php 
+                    require_once __DIR__ . '/components/show_open_tickets.php';
+                ?>
+            </div>
+            <div class="cardform_body_middle">
+                <div class="communication">
+                    <div class="messages_scroll_container">
+                        <div class="messages">
+                            <?php load_messages($ticket["id"]); ?>
+                        </div>
+                    </div>
+                    <?php
+                    if ($ticket["current_state"] != 4) {
+                        ?>
+                        <div class="communication_toolbar">
+                            <form action="" method="post" enctype="multipart/form-data">
+                                <input type="hidden" name="ticket_id" id="ticket_id" value="<?= $ticket["id"] ?>">
+                                <div class="send_message_inputs">
+                                    <textarea placeholder="Nachricht schreiben..." type="text" name="send_message"
+                                        id="send_message"></textarea>
+                                    <?= button("send_message_button", '<i class="fa-solid fa-paper-plane" aria-hidden="true"></i>', $formname, "sendRequest('send_message', true)"); ?>
+                                </div>
+                                <div class="send_message_files">
+                                    <input type="file" id="files" name="files">
+                                </div>
+                                <div class="send_mail_checkbox">
+                                    <?= input("Soll die Nachricht eine E-Mail Benachrichtigung auslösen?", "input_send_email", "checkbox", $ticket['send_email']) ?>
+                                </div>
+                            </form>
                         </div>
                         <?php
-                        $ticket_description = [
-                            'Markt Küche',
-                            'Metzgerei',
-                            'Obst + Gemüse',
-                            'Bake Off',
-                            'MoPro',
-                            'TK',
-                            'Getränke | Spirituosen',
-                            'Drogerie | Non Food',
-                            'Sortiment',
-                            'Sonstiges'
-                        ];
-                        ?>
+                    } else { ?>
+                        <div class="communication_toolbar communication_toolbar--closed">
+                            <p>Um eine Nachricht zu senden, öffnen Sie das Ticket erneut.</p>
+                        </div>
                         <?php
-                        input("Betreff*", "input_description", "text", $ticket['description'])
-                            ?>
-                        <?php $query = "SELECT id, description as 'name' FROM main_tickets_category WHERE parent_id = 0 ORDER BY sorting"; ?>
-                        <?= input_select_from_sql("Abteilung*", "input_category", $query, isset($_GET['category_id']) ? $_GET['category_id'] : null) ?>
-                        <?php if (get_permission_state('connect_service_items', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) {
-                            $query = "SELECT main_service_items.id, CONCAT(service_item_no, ' | ', description, ' | ', main_contact.name) as 'name' FROM main_service_items LEFT JOIN main_contact ON main_contact.id = main_service_items.main_contact_id";
-                        } else {
-                            $query = "SELECT id, CONCAT(service_item_no, ' | ', description) as 'name' FROM main_service_items WHERE main_contact_id = " . $GLOBALS['main_contact']['id'];
-                        }
-                        ?>
-                        <!-- <?php $query = "SELECT id, name as 'name' FROM main_contact ORDER BY name ASC"; ?>
-                        <?= input_select_from_sql("Im Namen erstellen von", "input_new_ticket_sender", $query, $ticket['sender_id']) ?> -->
-
-                        <?= input("Nachricht*", "input_message", "textarea", "", "512") ?>
-                        <?= input("Datei hochladen", "input_image", "file", $ticket['image']) ?>
-                        <?= button("create_ticket", "Ticket abschicken", $formname, "sendRequest('save', true)"); ?>
-                    </fieldset>
-                    <div class="ticket-instruction">
-                        <? get_content("ticket_instruction", null, $IOCContainer); ?>
-                    </div>
-                </section>
-                <?php
-            }
-            ?>
-            <script>
-                // if (document.querySelector(".button_create_ticket")) {
-                //     document.querySelector(".button_create_ticket").style.display = "none";
-
-                //     setInterval(function() {
-                //     const input_subsubcategory = document.getElementById('input_subsubcategory');
-                //     if (input_subsubcategory) {
-                //         if (input_subsubcategory.value) {
-                //             document.querySelector(".button_create_ticket").style.display = "block";
-                //         } else if (input_subsubcategory.value == "") {
-                //             document.querySelector(".button_create_ticket").style.display = "none";
-                //         }
-                //     } else {
-                //         document.querySelector(".button_create_ticket").style.display = "none";
-                //     }
-                //     }, 1000);
-                // }
-
-            </script>
-    </section>
+                    }
+                    ?>
+                </div>
+            </div>
+            <div class="cardform_body_right">
+                <?php 
+                    require_once __DIR__ . '/components/ticketdetails.com.php';
+                ?>
+            </div>
+        </div>
     </div>
+    </div>
+
 </form>
 
 <script>
-
-    // Funktion zur Steuerung der Sichtbarkeit und Required-Status basierend auf der Auswahl
-    function showDivBasedOnSelect(selectId, optionTexts, targetClass, isRequired = false) {
-        // Alle Elemente der übergebenen Klasse standardmäßig ausblenden
-        $('.' + targetClass).hide().find('input, select, textarea').prop('required', false);
-
-        // Eventlistener für Änderung im Select
-        $('#' + selectId).on('change', function () {
-            var selectedText = $('#' + selectId + ' option:selected').text().toLowerCase().trim();
-
-            // Flag um zu prüfen, ob es einen Match gibt
-            let matchFound = false;
-
-            // Über alle übergebenen Optionstexte iterieren
-            optionTexts.forEach(function (optionText) {
-                var normalizedOptionText = optionText.toLowerCase().trim();
-                if (selectedText === normalizedOptionText) {
-                    matchFound = true;
-                }
-            });
-
-            // Div anzeigen und "required" setzen, wenn ein Match gefunden wurde
-            if (matchFound) {
-                $('.' + targetClass).show();
-
-                // Falls isRequired aktiv ist, setze das Eingabefeld auf required
-                if (isRequired) {
-                    $('.' + targetClass).find('input, select, textarea').prop('required', true);
-                }
-            } else {
-                // Div ausblenden und "required" entfernen, wenn kein Match
-                $('.' + targetClass).hide().find('input, select, textarea').prop('required', false);
-            }
-        });
+    function scrollToBottom() {
+        const chat = document.querySelector('.messages');
+        chat.scrollTop = chat.scrollHeight;
     }
 
-    // Aufrufe der Funktion mit mehreren Optionen
-    // Felder anzeigen UND als Pflichtfeld markieren
-    showDivBasedOnSelect('input_category', ['Bestellung-Neuanschaffung', 'Bestellung-Ersatzbeschaffung'], 'input_approval_by_manager', true);
-    showDivBasedOnSelect('input_category', ['Bestellung-Neuanschaffung', 'Bestellung-Ersatzbeschaffung'], 'input_cost_center', false);
-    showDivBasedOnSelect('input_category', ['Bestellung-Neuanschaffung', 'Bestellung-Ersatzbeschaffung'], 'input_order_link_1', false);
-    showDivBasedOnSelect('input_category', ['Bestellung-Neuanschaffung', 'Bestellung-Ersatzbeschaffung'], 'input_order_link_amount_1', false);
-
-    // Felder nur anzeigen, NICHT required
-    showDivBasedOnSelect('input_category', ['Fehlermeldung', 'Sonstige'], 'input_link', false);
-    showDivBasedOnSelect('input_category', ['Fehlermeldung', 'Sonstige'], 'input_service_item', false);
-
-
-
-
+    document.addEventListener('DOMContentLoaded', function () {
+        scrollToBottom();
+    });
 
     $('#input_new_ticket_receiver').select2();
     $('#input_new_ticket_sender').select2();
@@ -486,12 +155,6 @@ if (isset($_GET['service_item_no'])) {
     setRequiredField("input_category");
 
 
-
-    // // Zuerst alle Order-Link-Container und dazugehörigen Amount-Felder ab Index 2 ausblenden
-    // $('.input_order_link_2, .input_order_link_3, .input_order_link_4, .input_order_link_5, .input_order_link_6, .input_order_link_7, .input_order_link_8, .input_order_link_9, .input_order_link_10').hide();
-    // $('.input_order_link_amount_2, .input_order_link_amount_3, .input_order_link_amount_4, .input_order_link_amount_5, .input_order_link_amount_6, .input_order_link_amount_7, .input_order_link_amount_8, .input_order_link_amount_9, .input_order_link_amount_10').hide();
-
-
     // Alle Order-Link-Container außer dem ersten initial ausblenden
     $(".order_amount_link").not(":first").hide();
 
@@ -530,60 +193,28 @@ if (isset($_GET['service_item_no'])) {
     });
 
     // Preselect values only; rely on existing fetchCategoryData/getSubSubCategory to build inputs
-    (function() {
+    (function () {
         var canEditCategory = <?php echo ($ticket['receiver_id'] == $GLOBALS['main_contact']['id'] || get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) ? 'true' : 'false'; ?>;
         if (!canEditCategory) return;
-        var savedCat = <?=(int)($ticket['main_ticket_category_id'] ?? $ticket['category'] ?? 0)?>;
-        var savedSub = <?=(int)($ticket['main_ticket_subcategory_id'] ?? 0)?>;
-        var savedSubSub = <?=(int)($ticket['main_ticket_subsubcategory_id'] ?? 0)?>;
+        var savedCat = <?= (int) ($ticket['main_ticket_category_id'] ?? $ticket['category'] ?? 0) ?>;
 
         function preselectChain() {
             var catSelect = document.getElementById('input_category');
             if (!catSelect || !savedCat || String(catSelect.value) !== String(savedCat)) return;
-            var tries = 0;
-            var t = setInterval(function() {
-                var sub = document.getElementById('input_subcategory');
-                if (sub) {
-                    if (savedSub) {
-                        sub.value = String(savedSub);
-                        // Trigger both native and jQuery change to ensure listeners run
-                        try { sub.dispatchEvent(new Event('change', { bubbles: true })); } catch(e) {}
-                        if (window.jQuery) { jQuery(sub).trigger('change'); }
-                        // If subsubcategory wasn't created shortly after, request it once
-                        setTimeout(function() {
-                            var subsubExisting = document.getElementById('input_subsubcategory');
-                            if (!subsubExisting && typeof getSubSubCategory === 'function') {
-                                try { getSubSubCategory(); } catch(e) {}
-                            }
-                        }, 250);
-                    }
-                    var tries2 = 0;
-                    var t2 = setInterval(function() {
-                        var subsub = document.getElementById('input_subsubcategory');
-                        if (subsub) {
-                            if (savedSubSub) {
-                                subsub.value = String(savedSubSub);
-                                if (window.jQuery) { jQuery(subsub).trigger('change'); }
-                            }
-                            clearInterval(t2);
-                        }
-                        if (++tries2 > 20) clearInterval(t2);
-                    }, 100);
-                    clearInterval(t);
-                }
-                if (++tries > 20) clearInterval(t);
-            }, 150);
         }
 
         // Try shortly after DOMContentLoaded handlers in main script
         setTimeout(preselectChain, 300);
         var catSelect = document.getElementById('input_category');
         if (catSelect) {
-            catSelect.addEventListener('change', function() {
+            catSelect.addEventListener('change', function () {
                 setTimeout(preselectChain, 300);
             });
         }
     })();
 
-
+    // if display smaller than 991px
+    if (window.innerWidth < 991) {
+            document.querySelector(".cardform_body_right").classList.toggle('is-closed');
+        }
 </script>

module/ticketcenter/views/ticketcenter/show_ticketcenter_create_cardform.inc.php

@@ -0,0 +1,153 @@
+<?php
+$formname = "form_ticket_create_card";
+?>
+<link rel="stylesheet" href="/module/ticketcenter/css/repair.css">
+<link rel="stylesheet" href="/module/ticketcenter/css/create_cardform.css">
+<script type="text/javascript"
+    src="/mysyde/admin/admin.js?t=<?= filemtime($_SERVER['DOCUMENT_ROOT'] . '/mysyde/admin/admin.js') ?>"></script>
+<form action="" id="<?= $formname ?>" name="<?= $formname ?>" method="post" enctype="multipart/form-data" class="tickets_create_cardform">
+    <div class="create_cardform_header">
+        <div class="create_cardform_header_left">
+            <a class="back" href="/intranet/de/ticketcenter/"><i class="fa-solid fa-arrow-left-long"></i></a>
+            <h2>Neue Ticket erstellen</h2>
+        </div>
+        <div class="create_cardform_header_right">
+            <?=button("create_ticket", "Ticket abschicken", $formname, "sendRequest('save', true)");?>
+        </div>        
+    </div>
+    <div class="create_cardform_body">
+        <div class="create_cardform_content">
+            <div class="create_cardform_content_left">
+                <?php
+                    input("Betreff*", "input_description", "text", $ticket['description'], required: true);
+                    $query = "SELECT id, description as 'name' FROM main_tickets_category WHERE parent_id = 0 ORDER BY sorting";
+                    input_select_from_sql("Kategorie*", "input_category[0]", $query, isset($_GET['category_id']) ? $_GET['category_id'] : null);
+                    input("Nachricht*", "input_message", "textarea", "", "512", required: true);
+                    input("Adresse*", "input_address", "text", "", "512", required: true);
+                    input("Standort / Etage / Raum*", "input_location", "text", "", "512", required: true);
+                    input("Einrichtung*", "input_facility", "text", "", "512", required: true);
+                    // input("Versicherungsfall", "input_insurance_case", "checkbox", "off");
+                    input("Datei hochladen", "input_image", "file", $ticket['image']);
+                    input("cost_center", "input_cost_center", "hidden", $GLOBALS["main_contact"]["cost_center"], "512");
+                ?>
+            </div>
+            <div class="create_cardform_content_right">
+
+            </div>
+        </div>
+    </div>
+</form>
+
+<script>
+
+  const leftCol = document.querySelector(".create_cardform_content_left");
+
+  const firstSelect = document.querySelector('#input_category\\[0\\]');
+  const firstInputDiv = firstSelect.closest(".input");
+  const firstLabelDiv = firstInputDiv.previousElementSibling; // div.label 
+
+
+  
+  firstSelect.addEventListener("change", function () {
+    onCategoryChange(0, this.value);
+  });
+
+ 
+
+  function onCategoryChange(level, categoryId) {
+
+    removeCategoryLevelsDeeperThan(level);
+
+    if (!categoryId) return;
+
+
+    loadSubCategories(categoryId)
+      .then(subs => {
+        if (!Array.isArray(subs) || subs.length === 0) return;
+        addCategorySelect(level + 1, subs);
+      })
+      .catch(err => {
+        console.error("Failed to load subcategories:", err);
+      });
+  }
+
+  function loadSubCategories(categoryId) {
+    return fetch("/module/ticketcenter/services/ticketcenter.api.php", {
+      method: "POST",
+      headers: { "Content-Type": "application/json" },
+      body: JSON.stringify({
+        action: "getSubCategories",
+        category_id: categoryId
+      })
+    }).then(r => {
+      if (!r.ok) throw new Error("HTTP " + r.status);
+      return r.json();
+    });
+  }
+
+  function removeCategoryLevelsDeeperThan(level) {
+
+    const selects = leftCol.querySelectorAll('select[id^="input_category["]');
+    selects.forEach(sel => {
+      const selLevel = parseLevelFromId(sel.id);
+      if (selLevel > level) {
+        const inputDiv = sel.closest(".input");
+        const labelDiv = inputDiv?.previousElementSibling;
+        if (labelDiv && labelDiv.classList.contains("label")) labelDiv.remove();
+        if (inputDiv) inputDiv.remove();
+      }
+    });
+  }
+
+  function addCategorySelect(level, subCategories) {
+
+    const labelDiv = document.createElement("div");
+    labelDiv.className = "label";
+    const label = document.createElement("label");
+    label.setAttribute("for", `input_category[${level}]`);
+    label.textContent = "Kategorie*";
+    labelDiv.appendChild(label);
+
+    const inputDiv = document.createElement("div");
+    inputDiv.className = "input";
+
+    const select = document.createElement("select");
+    select.name = `input_category[${level}]`;
+    select.id = `input_category[${level}]`;
+    select.className = "select";
+
+    const placeholder = document.createElement("option");
+    placeholder.value = "";
+    placeholder.textContent = "— Bitte wählen —";
+    placeholder.selected = true;
+    select.appendChild(placeholder);
+
+    subCategories.forEach(item => {
+      const opt = document.createElement("option");
+      opt.value = item.id;
+      opt.textContent = item.description;
+      select.appendChild(opt);
+    });
+
+
+    select.addEventListener("change", function () {
+      onCategoryChange(level, this.value);
+    });
+
+    inputDiv.appendChild(select);
+
+
+    const allCategorySelects = leftCol.querySelectorAll('select[id^="input_category["]');
+    const lastSelect = allCategorySelects[allCategorySelects.length - 1];
+    const lastInputDiv = lastSelect.closest(".input");
+
+    lastInputDiv.insertAdjacentElement("afterend", inputDiv);
+    inputDiv.insertAdjacentElement("beforebegin", labelDiv);
+  }
+
+  function parseLevelFromId(id) {
+   
+    const m = id.match(/input_category\[(\d+)\]/);
+    return m ? parseInt(m[1], 10) : -1;
+  }
+</script>

module/ticketcenter/views/ticketcenter/show_ticketcenter_listform.inc copy.php

@@ -1,941 +0,0 @@
-<script type="text/javascript" src="/mysyde/admin/admin.js"></script>
-<?php
-$formname = "form_ticket_list";
-
-// Enable error reporting
-// ini_set('display_errors', 1);
-// ini_set('display_startup_errors', 1);
-// error_reporting(E_ALL);
-
-
-function load_ticket_list($cue)
-{   
-
-    // Query to get user's department and mandant information
-    $contact_info_query = "SELECT 
-        mcd.main_mandant_id,
-        mcd.main_department_id
-    FROM 
-        main_contact_department mcd
-    WHERE 
-        mcd.main_contact_id = " . $GLOBALS['main_contact']['id'];
-    
-    $contact_info_result = mysqli_query($GLOBALS['mysql_con'], $contact_info_query);
-    
-    $mandant_ids = [];
-    $department_ids = [];
-    
-    while ($contact_info = mysqli_fetch_assoc($contact_info_result)) {
-        if (!empty($contact_info['main_mandant_id']) && !in_array($contact_info['main_mandant_id'], $mandant_ids)) {
-            $mandant_ids[] = $contact_info['main_mandant_id'];
-        }
-        
-        if (!empty($contact_info['main_department_id']) && !in_array($contact_info['main_department_id'], $department_ids)) {
-            $department_ids[] = $contact_info['main_department_id'];
-        }
-    } 
-    
-    // For debugging
-    // echo "User Mandant IDs: " . implode(', ', $mandant_ids) . "<br>";
-    // echo "User Department IDs: " . implode(', ', $department_ids) . "<br>";
-
-    // Store the result in contact_info for compatibility with existing code
-    $contact_info = [
-        'mandant_ids' => implode(', ', $mandant_ids),
-        'department_ids' => implode(', ', $department_ids)
-    ];
-
-    $join = "";
-    $additional_joins = "";
-    $additional_where = "";
-    if (isset($cue)) {
-        switch ($cue) {
-            case '1000': // Meine offenen und in bearbeitung Tickets
-                $where = " WHERE sender_id = " . $GLOBALS['main_contact']['id'] . " AND current_state != 4";
-                break;
-            case '1500': // Meine offenen und in bearbeitung Tickets
-                $where = " WHERE receiver_id = " . $GLOBALS['main_contact']['id'] . " AND current_state != 4";
-                break;
-                
-            case '2000': // Offene Tickets der Abteilung
-                // $join = " LEFT JOIN main_contact_department ON main_contact_department.main_contact_id = main_tickets.receiver_id";
-                // $where = " WHERE current_state != 4 AND (main_contact_department.main_mandant_id =" . $GLOBALS['main_contact']['master_mandant_id'] . " OR main_tickets_category.main_mandant_id = " . $GLOBALS['main_contact']['master_mandant_id'] . ")";
-                $where = " WHERE 1=1 and current_state != 4 and receiver_id = 0";
-                // Only add these joins for case 2000
-                // $additional_joins = "
-                //     -- Category contact, department, mandant joins
-                //     LEFT JOIN main_tickets_category_contact cat_contact 
-                //         ON main_tickets.main_ticket_category_id = cat_contact.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id = 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                //     LEFT JOIN main_tickets_category_department cat_dept 
-                //         ON main_tickets.main_ticket_category_id = cat_dept.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id = 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                //     LEFT JOIN main_tickets_category_mandant cat_mandant 
-                //         ON main_tickets.main_ticket_category_id = cat_mandant.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id = 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                        
-                //     -- Subcategory contact, department, mandant joins
-                //     LEFT JOIN main_tickets_category_contact subcat_contact 
-                //         ON main_tickets.main_ticket_subcategory_id = subcat_contact.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id != 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                //     LEFT JOIN main_tickets_category_department subcat_dept 
-                //         ON main_tickets.main_ticket_subcategory_id = subcat_dept.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id != 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                //     LEFT JOIN main_tickets_category_mandant subcat_mandant 
-                //         ON main_tickets.main_ticket_subcategory_id = subcat_mandant.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id != 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                        
-                //     -- Subsubcategory contact, department, mandant joins
-                //     LEFT JOIN main_tickets_category_contact subsubcat_contact 
-                //         ON main_tickets.main_ticket_subsubcategory_id = subsubcat_contact.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subsubcategory_id != 0
-                //     LEFT JOIN main_tickets_category_department subsubcat_dept 
-                //         ON main_tickets.main_ticket_subsubcategory_id = subsubcat_dept.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subsubcategory_id != 0
-                //     LEFT JOIN main_tickets_category_mandant subsubcat_mandant 
-                //         ON main_tickets.main_ticket_subsubcategory_id = subsubcat_mandant.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subsubcategory_id != 0
-                // ";
-                
-                // Only add these conditions for case 2000
-                // $additional_where = "
-                //     OR current_state != 4 AND (
-                //         -- For tickets with a category but no subcategory and no subsubcategory
-                //         main_tickets.main_ticket_subcategory_id = 0 AND 
-                //         main_tickets.main_ticket_subsubcategory_id = 0 AND (
-                //             cat_contact.main_contact_id = " . $GLOBALS['main_contact']['id'] . " OR
-                //             cat_dept.main_department_id IN (" . ($contact_info['department_ids'] ?: "0") . ") OR
-                //             cat_mandant.main_mandant_id IN (" . ($contact_info['mandant_ids'] ?: "0") . ")
-                //         )
-                //     ) OR current_state != 4 AND (
-                //         -- For tickets with a subcategory but no subsubcategory
-                //         main_tickets.main_ticket_subcategory_id != 0 AND 
-                //         main_tickets.main_ticket_subsubcategory_id = 0 AND (
-                //             subcat_contact.main_contact_id = " . $GLOBALS['main_contact']['id'] . " OR
-                //             subcat_dept.main_department_id IN (" . ($contact_info['department_ids'] ?: "0") . ") OR
-                //             subcat_mandant.main_mandant_id IN (" . ($contact_info['mandant_ids'] ?: "0") . ")
-                //         )
-                //     ) OR current_state != 4 AND (
-                //         -- For tickets with a subsubcategory (ignore category and subcategory)
-                //         main_tickets.main_ticket_subsubcategory_id != 0 AND (
-                //             subsubcat_contact.main_contact_id = " . $GLOBALS['main_contact']['id'] . " OR
-                //             subsubcat_dept.main_department_id IN (" . ($contact_info['department_ids'] ?: "0") . ") OR
-                //             subsubcat_mandant.main_mandant_id IN (" . ($contact_info['mandant_ids'] ?: "0") . ")
-                //         )
-                //     )
-                // ";
-                break;
-                
-            case '2500': // Offene Tickets der Abteilung
-                // $join = " LEFT JOIN main_contact_department ON main_contact_department.main_contact_id = main_tickets.receiver_id";
-                // $where = " WHERE current_state != 4 AND (main_contact_department.main_mandant_id =" . $GLOBALS['main_contact']['master_mandant_id'] . " OR main_tickets_category.main_mandant_id = " . $GLOBALS['main_contact']['master_mandant_id'] . ")";
-                $where = " WHERE 1=1 and current_state != 4";
-                // Only add these joins for case 2000
-                // $additional_joins = "
-                //     -- Category contact, department, mandant joins
-                //     LEFT JOIN main_tickets_category_contact cat_contact 
-                //         ON main_tickets.main_ticket_category_id = cat_contact.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id = 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                //     LEFT JOIN main_tickets_category_department cat_dept 
-                //         ON main_tickets.main_ticket_category_id = cat_dept.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id = 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                //     LEFT JOIN main_tickets_category_mandant cat_mandant 
-                //         ON main_tickets.main_ticket_category_id = cat_mandant.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id = 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                        
-                //     -- Subcategory contact, department, mandant joins
-                //     LEFT JOIN main_tickets_category_contact subcat_contact 
-                //         ON main_tickets.main_ticket_subcategory_id = subcat_contact.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id != 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                //     LEFT JOIN main_tickets_category_department subcat_dept 
-                //         ON main_tickets.main_ticket_subcategory_id = subcat_dept.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id != 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                //     LEFT JOIN main_tickets_category_mandant subcat_mandant 
-                //         ON main_tickets.main_ticket_subcategory_id = subcat_mandant.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subcategory_id != 0
-                //         AND main_tickets.main_ticket_subsubcategory_id = 0
-                        
-                //     -- Subsubcategory contact, department, mandant joins
-                //     LEFT JOIN main_tickets_category_contact subsubcat_contact 
-                //         ON main_tickets.main_ticket_subsubcategory_id = subsubcat_contact.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subsubcategory_id != 0
-                //     LEFT JOIN main_tickets_category_department subsubcat_dept 
-                //         ON main_tickets.main_ticket_subsubcategory_id = subsubcat_dept.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subsubcategory_id != 0
-                //     LEFT JOIN main_tickets_category_mandant subsubcat_mandant 
-                //         ON main_tickets.main_ticket_subsubcategory_id = subsubcat_mandant.main_tickets_category_id 
-                //         AND main_tickets.main_ticket_subsubcategory_id != 0
-                // ";
-                
-                // Only add these conditions for case 2000
-                // $additional_where = "
-                //     OR current_state != 4 AND (
-                //         -- For tickets with a category but no subcategory and no subsubcategory
-                //         main_tickets.main_ticket_subcategory_id = 0 AND 
-                //         main_tickets.main_ticket_subsubcategory_id = 0 AND (
-                //             cat_contact.main_contact_id = " . $GLOBALS['main_contact']['id'] . " OR
-                //             cat_dept.main_department_id IN (" . ($contact_info['department_ids'] ?: "0") . ") OR
-                //             cat_mandant.main_mandant_id IN (" . ($contact_info['mandant_ids'] ?: "0") . ")
-                //         )
-                //     ) OR current_state != 4 AND (
-                //         -- For tickets with a subcategory but no subsubcategory
-                //         main_tickets.main_ticket_subcategory_id != 0 AND 
-                //         main_tickets.main_ticket_subsubcategory_id = 0 AND (
-                //             subcat_contact.main_contact_id = " . $GLOBALS['main_contact']['id'] . " OR
-                //             subcat_dept.main_department_id IN (" . ($contact_info['department_ids'] ?: "0") . ") OR
-                //             subcat_mandant.main_mandant_id IN (" . ($contact_info['mandant_ids'] ?: "0") . ")
-                //         )
-                //     ) OR current_state != 4 AND (
-                //         -- For tickets with a subsubcategory (ignore category and subcategory)
-                //         main_tickets.main_ticket_subsubcategory_id != 0 AND (
-                //             subsubcat_contact.main_contact_id = " . $GLOBALS['main_contact']['id'] . " OR
-                //             subsubcat_dept.main_department_id IN (" . ($contact_info['department_ids'] ?: "0") . ") OR
-                //             subsubcat_mandant.main_mandant_id IN (" . ($contact_info['mandant_ids'] ?: "0") . ")
-                //         )
-                //     )
-                // ";
-                break;
-                
-            case '3000': // Alle geschlossenen Tickets
-                $join = " LEFT JOIN main_contact_department ON main_contact_department.main_contact_id = main_tickets.receiver_id";
-                $where = " WHERE main_tickets.current_state = 4 AND ((main_contact_department.main_mandant_id =" . $GLOBALS['main_contact']['master_mandant_id'] . " OR main_contact_department.main_mandant_id IS NULL) OR main_tickets.sender_id = " . $GLOBALS['main_contact']['id'] . " )";
-                break;
-            case '4000': // Alle Tickets ungefiltert
-                // Fix for case 4000 - set a valid WHERE clause that's always true
-                $where = " WHERE 1=1";
-                break;
-            case '5000': // Alle Tickets die Eskalieren (die zu lange offen/in Bearbeitung sind)
-                $where = " WHERE due_date <> '0000-00-00' AND due_date < CURDATE() AND current_state IN (2, 3)";
-                break;
-            case '6000': // Alle Tickets die Eskalieren (die zu lange offen/in Bearbeitung sind)
-                $join = " LEFT JOIN main_contact_department ON main_contact_department.main_contact_id = main_tickets.receiver_id";
-                $where = " WHERE receiver_id = 0 ";
-                // $where = " WHERE receiver_id = 0 AND main_contact_department.main_mandant_id =".$GLOBALS['main_contact']['master_mandant_id'];
-                break;
-
-            default:
-                break;
-        }
-    } else {
-        $where = " WHERE (receiver_id = " . $GLOBALS['main_contact']['id'] . " OR sender_id = " . $GLOBALS['main_contact']['id'] . " ) AND current_state != 4";
-    }
-    
-    $query = "SELECT DISTINCT
-    main_tickets.*,
-    main_tickets_category.description AS 'category_description',
-    COALESCE(main_tickets_subsubcategory.escalation_state, main_tickets_subcategory.escalation_state, main_tickets_category.escalation_state) AS 'escalation_state',
-    individual_state.description AS 'individual_state_description', 
-    main_tickets_subcategory.description AS 'subcategory_description',
-    main_tickets_subsubcategory.description AS 'subsubcategory_description',
-    receiver.name AS 'receiver',
-    sender.name AS 'sender',
-
-    main_tickets_state.description AS 'state', 
-    DATE_ADD(main_tickets.creation_date, INTERVAL COALESCE(main_tickets_subsubcategory.escalation_state, main_tickets_subcategory.escalation_state, main_tickets_category.escalation_state) DAY) AS 'escalation' 
-    FROM 
-        main_tickets 
-        " . $join . " 
-        LEFT JOIN main_contact AS receiver ON receiver.id = main_tickets.receiver_id 
-        LEFT JOIN main_contact AS sender ON sender.id = main_tickets.sender_id 
-        LEFT JOIN main_tickets_status AS individual_state ON individual_state.id = main_tickets.individual_state 
-        LEFT JOIN main_tickets_category ON main_tickets.main_ticket_category_id = main_tickets_category.id 
-        LEFT JOIN main_tickets_category AS main_tickets_subcategory ON main_tickets.main_ticket_subcategory_id = main_tickets_subcategory.id 
-        LEFT JOIN main_tickets_category AS main_tickets_subsubcategory ON main_tickets.main_ticket_subsubcategory_id = main_tickets_subsubcategory.id 
-        LEFT JOIN main_tickets_state ON main_tickets.current_state = main_tickets_state.id 
-        " . $additional_joins . "
-    WHERE
-        (" . substr($where, 7) . ")
-        " . $additional_where . "
-    ORDER BY 
-    ticket_no DESC;";
-    // var_dump($query);
-    
-    $result = @mysqli_query($GLOBALS['mysql_con'], $query);
-
-    while ($row = @mysqli_fetch_array($result)) {
-        // var_dump($row);
-        if ($cue == 2000) {
-            if (checkUserPermission($row, $contact_info) == false) {
-               continue; // Skip this row if the user doesn't have permission
-            }
-        }
-        // var_dump("-----");
-        // print_r($row);
-        $unread = "";
-        $query2 = "SELECT * FROM main_tickets_notification 
-        WHERE main_ticket_id = " . $row['id'] . " AND main_contact_id = " . $GLOBALS['main_contact']['id'] . " AND viewed = 0";
-        // var_dump($query2);
-        $result2 = @mysqli_query($GLOBALS['mysql_con'], $query2);
-        $viewed = @mysqli_num_rows($result2);
-        if ($viewed != 0) {
-            $unread = '<i class="fa-solid fa-circle-exclamation"></i>';
-        }
-        $creation_date = new DateTime($row['creation_date']);
-        $last_action = new DateTime($row['last_action_date']);
-        $escalation = new DateTime($row['escalation']);
-        $now = new DateTime(); // Aktuelles Datum und Uhrzeit
-        $escalated = "";
-        if ($escalation < $now && (isset($row['escalation_state']) && $row['escalation_state'] != "0")) {
-            $escalated = "escalated";
-        }
-        ?>
-        <tr id="item_<?= $row['id'] ?>" class='list_item <?= $escalated ?>' data-checked="false" data-inputname="input_id"
-            data-action="edit" data-inputid="<?= encryptId($row['id']) ?>">
-            <td><?= $unread ?></td>
-            <td class=ticket_numb><?= $row['ticket_no'] ?></td>
-            <td>
-                <div class="status_container">
-                    <span class="<?= $row['state'] ?>"><?= $row['state'] ?></span>
-                    <?php if (!empty($row['individual_state_description'])): ?>
-                        <span class="individual_state_span"><?= $row['individual_state_description'] ?></span>
-                    <?php endif; ?>
-                </div>
-            </td>
-            <td><?= "1. " . $row['category_description'] . "<br>"?>
-                <?= !empty($row['subcategory_description']) ? "2. " . $row['subcategory_description'] . "<br>" : '' ?>
-                <?= !empty($row['subsubcategory_description']) ? "3. " . $row['subsubcategory_description'] : '' ?>
-            </td>
-            <td><?= $row['description'] ?></td>
-            <td><?= $row['sender'] ?></td>
-
-            <td><?= $row['receiver'] ?></td>
-            <td><?= $creation_date->format('d.m.y H:i') ?></td>
-            <td><?= $last_action->format('d.m.y H:i') ?></td>
-            <td>
-                <?php 
-                if ($row['due_date'] != "0000-00-00") {
-                    // var_dump($due_date);
-                    $due_date = new DateTime($row['due_date']);
-                    if ($due_date > $now) {
-                        echo $due_date->format('d.m.y');
-                    } else {
-                        echo '<span class="overdue">' . $due_date->format('d.m.y') . '</span>';
-                    }
-                } else {
-                    echo '--.--.--';
-                }
-                ?>
-            </td>
-            <td><?php
-                $now = new DateTime(); // Current date and time
-                $creation = clone $creation_date; // Clone to avoid modifying the original
-                $interval = $now->diff($creation);
-                
-                if ($interval->y > 0) {
-                    echo $interval->y . ' Jahre, ' . $interval->m . ' Monate';
-                } elseif ($interval->m > 0) {
-                    echo $interval->m . ' Monate, ' . $interval->d . ' Tage';
-                } elseif ($interval->d > 0) {
-                    echo $interval->d . ' Tage, ' . $interval->h . ' Std';
-                } elseif ($interval->h > 0) {
-                    echo $interval->h . ' Std, ' . $interval->i . ' Min';
-                } else {
-                    echo $interval->i . ' Minuten';
-                }
-            ?></td>
-
-                
-
-            <?php if ($cue == 5000) { ?>
-                <td>
-                    <?php if (isset($row['escalation_state']) && $row['escalation_state'] != "0") {
-                        echo $escalation->format('d.m.y H:i');
-                    }
-                    ?>
-                </td>
-            <?php } ?>
-            <?php if ($cue == 7000 || $cue == 8000) { ?>
-                <td>
-                    <?php
-                    $supplierQuery = "SELECT s.description 
-                      FROM main_ticket_suplier l 
-                      LEFT JOIN main_tickets_supliers s ON l.main_ticket_suplier_id = s.id 
-                      WHERE l.main_ticket_id = " . (int) $row['id'];
-                    $supplierResult = mysqli_query($GLOBALS['mysql_con'], $supplierQuery);
-                    ?>
-                    <div class="suppliers">
-                        <?php
-                        while ($supplier = mysqli_fetch_assoc($supplierResult)) {
-                            echo '<span class="ticket_supplier">' . htmlspecialchars($supplier['description']) . '</span> ';
-                        }
-                        ?>
-                    </div>
-                </td>
-
-            <?php } ?>
-        </tr>
-        <?php
-    }
-}
-
-function checkUserPermission($row, $contact_info) {
-    $category_keys = [
-        'main_ticket_subsubcategory_id',
-        'main_ticket_subcategory_id',
-        'main_ticket_category_id'
-    ];
-
-    foreach ($category_keys as $key) {
-        if (isset($row[$key]) && $row[$key] != 0) {
-            $category_id = $row[$key];
-
-            // 1. Direct contact match
-            $contacts = getContactsByCategory($category_id);
-            if (in_array($GLOBALS['main_contact']['id'], $contacts)) {
-                
-                return true;
-            }
-
-            // 2. Department and mandant matching
-            $departments = getDepartmentsByCategory($category_id);
-            $mandants = getMandantsByCategory($category_id);
-            // var_dump($mandants);
-            // var_dump($departments);
-            // var_dump($mandants);
-            // $userDepartments = array_map('trim', explode(',', $contact_info['department_ids']));
-            // $userMandants = array_map('trim', explode(',', $contact_info['mandant_ids']));
-            
-            // $hasDepartments = !empty($departments) && $departments != [0];
-            // $hasMandants = !empty($mandants) && $mandants != [0];
-
-            // $departmentMatch = !$hasDepartments || count(array_intersect($userDepartments, $departments)) > 0;
-            // $mandantMatch = !$hasMandants || count(array_intersect($userMandants, $mandants)) > 0;
-            // // Check if the user has access to the department and mandant
-            // if ($departmentMatch && $mandantMatch) {
-            //     return true;
-            // } 
-
-            // 3. Check if the user has access to the department and mandant
-            // $array_dep_mand = [];
-            // foreach ($departments as $department) {
-            //     foreach ($mandants as $mandant) {
-            //         $dep_mand_bind = [
-            //             'department' => $department,
-            //             'mandant' => $mandant
-            //         ];
-            //         $array_dep_mand[] = $dep_mand_bind;
-            //     }
-            // }
-
-
-            if (empty($departments) and empty($mandants)){
-                return false;
-            } else if (empty($mandants)) {
-                $query = "SELECT * FROM main_contact_department WHERE main_contact_id = " . $GLOBALS['main_contact']['id'] . " 
-                AND main_department_id IN (" . implode(',', $departments) . ")";
-            } else if (empty($departments)) {
-                $query = "SELECT * FROM main_contact_department WHERE main_contact_id = " . $GLOBALS['main_contact']['id'] . " 
-                AND main_department_id IN (" . implode(',', $departments) . ")";
-            } else {
-                $query = "SELECT * FROM main_contact_department WHERE main_contact_id = " . $GLOBALS['main_contact']['id'] . " AND main_mandant_id IN (" . implode(',', $mandants) . ") AND main_department_id IN (" . implode(',', $departments) . ")";
-            }
-
-            // var_dump($query);
-
-            // var_dump($query);
-            $result = mysqli_query($GLOBALS['mysql_con'], $query);
-
-            
-
-            if (mysqli_num_rows($result) > 0) {
-                return true;
-            }
-
-            return false;
-            // If we checked one level and didn't find a match - don't exit, continue to the next one
-        }
-    }
-
-    return false;
-}
-
-
-
-
-// 1000: Meine offenen und in Bearbeitung Tickets
-$query_count_1000 = "SELECT COUNT(*) FROM main_tickets WHERE (receiver_id = " . $GLOBALS['main_contact']['id'] . " OR sender_id = " . $GLOBALS['main_contact']['id'] . " ) AND current_state != 4";
-$result_1000 = mysqli_fetch_array(mysqli_query($GLOBALS['mysql_con'], $query_count_1000))[0];
-
-// 2000: Offene Tickets der Abteilung
-$query_count_2000 = "SELECT COUNT(DISTINCT main_tickets.id) 
-FROM main_tickets 
-LEFT JOIN main_contact_department ON main_contact_department.main_contact_id = main_tickets.receiver_id 
-LEFT JOIN main_tickets_category ON main_tickets.main_ticket_category_id = main_tickets_category.id
-WHERE current_state != 4 
-AND (
-    main_contact_department.main_mandant_id = " . $GLOBALS['main_contact']['master_mandant_id'] . " 
-    OR main_tickets_category.main_mandant_id = " . $GLOBALS['main_contact']['master_mandant_id'] . "
-)";
-$result_2000 = mysqli_fetch_array(mysqli_query($GLOBALS['mysql_con'], $query_count_2000))[0];
-
-// 3000: Alle geschlossenen Tickets
-$query_count_3000 = "SELECT COUNT(*) FROM main_tickets WHERE current_state = 4";
-$result_3000 = mysqli_fetch_array(mysqli_query($GLOBALS['mysql_con'], $query_count_3000))[0];
-
-// 4000: Alle Tickets ungefiltert
-$query_count_4000 = "SELECT COUNT(*) FROM main_tickets";
-$result_4000 = mysqli_fetch_array(mysqli_query($GLOBALS['mysql_con'], $query_count_4000))[0];
-
-// 5000: Alle eskalierenden Tickets (zu lange offen/in Bearbeitung)
-$query_count_5000 = "SELECT COUNT(*) 
-FROM main_tickets 
-LEFT JOIN main_tickets_category ON main_tickets.main_ticket_category_id = main_tickets_category.id 
-LEFT JOIN main_tickets_category AS main_tickets_subcategory ON main_tickets.main_ticket_subcategory_id = main_tickets_subcategory.id 
-WHERE DATE_ADD(main_tickets.creation_date, INTERVAL COALESCE(main_tickets_subcategory.escalation_state, main_tickets_category.escalation_state) DAY) < NOW() 
-AND main_tickets.current_state IN (2, 3)";
-$result_5000 = mysqli_fetch_array(mysqli_query($GLOBALS['mysql_con'], $query_count_5000))[0];
-
-// 6000: Alle nicht zugewiesenen Tickets
-$query_count_6000 = "SELECT COUNT(*) FROM main_tickets WHERE receiver_id = 0";
-$result_6000 = mysqli_fetch_array(mysqli_query($GLOBALS['mysql_con'], $query_count_6000))[0];
-
-// 7000: // Alle Tickets die im Bereich Einkauf sind (holen wir über main_mandant_id aus main_tickets_category = 15)
-$query_count_7000 = "SELECT COUNT(*) 
-FROM main_tickets 
-LEFT JOIN main_tickets_category ON main_tickets.main_ticket_category_id = main_tickets_category.id 
-LEFT JOIN main_tickets_category AS main_tickets_subcategory ON main_tickets.main_ticket_subcategory_id = main_tickets_subcategory.id 
-WHERE main_tickets_category.main_mandant_id = 15 
-   OR main_tickets_subcategory.main_mandant_id = 15 AND main_tickets.current_state != 4";
-$result_7000 = mysqli_fetch_array(mysqli_query($GLOBALS['mysql_con'], $query_count_7000))[0];
-
-// 8000: // Alle Tickets die im Bereich Einkauf sind (holen wir über main_mandant_id aus main_tickets_category = 15)
-$query_count_8000 = "SELECT COUNT(*) 
-FROM main_tickets 
-LEFT JOIN main_tickets_category ON main_tickets.main_ticket_category_id = main_tickets_category.id 
-LEFT JOIN main_tickets_category AS main_tickets_subcategory ON main_tickets.main_ticket_subcategory_id = main_tickets_subcategory.id 
-WHERE main_tickets_category.main_mandant_id = 15 
-   OR main_tickets_subcategory.main_mandant_id = 15 AND main_tickets.current_state = 4";
-$result_8000 = mysqli_fetch_array(mysqli_query($GLOBALS['mysql_con'], $query_count_8000))[0];
-?>
-
-<link rel="stylesheet" href="/module/ticketcenter/css/repair.css">
-<form action="" id="<?= $formname ?>" name="<?= $formname ?>" method="post">
-    <!-- DataTables -->
-    <!-- <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/fomantic-ui/2.9.2/semantic.min.css" /> -->
-    <link rel="stylesheet" href="https://cdn.datatables.net/searchbuilder/1.8.0/css/searchBuilder.dataTables.css" />
-    <link rel="stylesheet" href="https://cdn.datatables.net/2.0.2/css/dataTables.semanticui.css" />
-    <link rel="stylesheet" href="https://cdn.datatables.net/responsive/3.0.0/css/responsive.semanticui.css" />
-    <script src="https://code.jquery.com/jquery-3.7.1.js"></script>
-
-    <link
-        href="https://cdn.datatables.net/v/se/jszip-3.10.1/dt-2.0.2/af-2.7.0/b-3.0.1/b-colvis-3.0.1/b-html5-3.0.1/b-print-3.0.1/cr-2.0.0/date-1.5.2/fc-5.0.0/fh-4.0.1/kt-2.12.0/r-3.0.0/rg-1.5.0/rr-1.5.0/sc-2.4.1/sb-1.7.0/sp-2.3.0/sl-2.0.0/sr-1.4.0/datatables.min.css"
-        rel="stylesheet">
-    <script src="https://cdnjs.cloudflare.com/ajax/libs/fomantic-ui/2.9.2/semantic.min.js"></script>
-    <script src="https://cdnjs.cloudflare.com/ajax/libs/moment.js/2.29.2/moment.min.js"></script>
-    <script src="https://cdn.datatables.net/datetime/1.5.2/js/dataTables.dateTime.min.js"></script>
-    <script src="https://cdn.datatables.net/searchbuilder/1.8.0/js/searchBuilder.dataTables.js"></script>
-    <script src="https://cdn.datatables.net/searchbuilder/1.8.0/js/dataTables.searchBuilder.js"></script>
-    <script
-        src="https://cdn.datatables.net/v/se/jszip-3.10.1/dt-2.0.2/af-2.7.0/b-3.0.1/b-colvis-3.0.1/b-html5-3.0.1/b-print-3.0.1/cr-2.0.0/date-1.5.2/fc-5.0.0/fh-4.0.1/kt-2.12.0/r-3.0.0/rg-1.5.0/rr-1.5.0/sc-2.4.1/sb-1.7.0/sp-2.3.0/sl-2.0.0/sr-1.4.0/datatables.min.js"></script>
-    <script src="https://cdn.datatables.net/2.0.2/js/dataTables.semanticui.js"></script>
-    <script src="https://cdn.datatables.net/responsive/3.0.0/js/dataTables.responsive.js"></script>
-    <script src="https://cdn.datatables.net/responsive/3.0.0/js/responsive.semanticui.js"></script>
-    <script src="https://cdn.datatables.net/buttons/3.0.2/js/dataTables.buttons.js"></script>
-    <script src="https://cdn.datatables.net/buttons/3.0.2/js/buttons.semanticui.js"></script>
-    <script src="https://cdnjs.cloudflare.com/ajax/libs/jszip/3.10.1/jszip.min.js"></script>
-    <script src="https://cdnjs.cloudflare.com/ajax/libs/pdfmake/0.2.7/vfs_fonts.js"></script>
-    <script src="https://cdn.datatables.net/buttons/3.0.2/js/buttons.html5.min.js"></script>
-    <script src="https://cdnjs.cloudflare.com/ajax/libs/pdfmake/0.2.7/pdfmake.min.js"></script>
-
-
-    <div class="loading" aria-busy="true"></div>
-    <input type='hidden' class='selected_linklist_row' name='input_id' value=''>
-    <div class="toolbar">
-        <div class="container">
-            <!-- <div class="right_toolbar">
-                <a role="button" class="secondary" href="?cue=1000">
-                    Meine Tickets <span class="badge">(<?= $result_1000 ?>)</span>
-                </a>
-                <a role="button" class="secondary" href="?cue=2000">
-                    Abteilungstickets <span class="badge">(<?= $result_2000 ?>)</span>
-                </a>
-                <a role="button" class="secondary" href="?cue=3000">
-                    Archiv <span class="badge">(<?= $result_3000 ?>)</span>
-                </a>
-
-                <?php if (get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) { ?>
-                    <a role="button" class="secondary" href="?cue=4000">
-                        Alle Tickets <span class="badge">(<?= $result_4000 ?>)</span>
-                    </a>
-                <?php } ?>
-
-                <?php if (get_permission_state('escalated_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) { ?>
-                    <a role="button" class="secondary" href="?cue=5000">
-                        Eskalierte Tickets <span class="badge">(<?= $result_5000 ?>)</span>
-                    </a>
-                <?php } ?>
-
-                <?php if (get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) { ?>
-                    <a role="button" class="secondary" href="?cue=6000">
-                        Nicht zugewiesene Tickets <span class="badge">(<?= $result_6000 ?>)</span>
-                    </a>
-                <?php } ?>
-            </div> -->
-            <div class="right_toolbar">
-                <a role="button" class="secondary" href="?cue=1000">
-                    Von mir erstellt <span class="badge"></span>
-                </a>
-                <a role="button" class="secondary" href="?cue=1500">
-                    Zu bearbeitende Tickets <span class="badge"></span>
-                </a>
-                <a role="button" class="secondary" href="?cue=2000">
-                    Ticket Pool <span class="badge"></span>
-                </a>
-                <a role="button" class="secondary" href="?cue=2500">
-                    Ticket Übersicht <span class="badge"></span>
-                </a>
-                <a role="button" class="secondary" href="?cue=3000">
-                    Archiv <span class="badge"></span>
-                </a>
-                <?php if (get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) { ?>
-                    <a role="button" class="secondary" href="?cue=4000">
-                        Alle Tickets <span class="badge"></span>
-                    </a>
-                <?php } ?>
-                <?php if (get_permission_state('escalated_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) { ?>
-                    <a role="button" class="secondary" href="?cue=5000">
-                        Eskalierte Tickets <span class="badge"></span>
-                    </a>
-                <?php } ?>
-
-                <?php if (get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) { ?>
-                    <a role="button" class="secondary" href="?cue=6000">
-                        Nicht zugewiesene Tickets <span class="badge"></span>
-                    </a>
-                <?php } ?>
-            </div>
-            <div class="left_toolbar">
-                <?php if (get_permission_state('all_tickets', $GLOBALS['main_contact']['master_mandant_id'], $GLOBALS['main_contact']['id']) == 1) {
-                    echo button("delete", "Löschen", $formname, "sendRequest('delete', true)");
-                } ?>
-                <a role="button" class="primary" href="?action=new">Ticket erstellen</a>
-            </div>
-        </div>
-    </div>
-    <section class="listform_content">
-        <div class="container">
-            <div class="titlebar">
-                <?php
-                if (isset($_GET["cue"])) {
-                    switch ($_GET["cue"]) {
-                        case 1000:
-                            $title = "Von mir erstellt";
-                            $description = "Meine eigenen Tickets";
-                            break;
-                        case 1500:
-                            $title = "Zu bearbeitende Tickets";
-                            $description = "Meine in Bearbeitung befindlichen Tickets";
-                            break;
-                        case 2000:
-                            $title = "Abteilungstickets";
-                            $description = "Alle laufenden Abteilungstickets";
-                            break;
-                        case 2500:
-                            $title = "Ticket Übersicht";
-                            $description = "Alle laufenden Tickets";
-                            break;
-                        case 3000:
-                            $title = "Archiv";
-                            $description = "Alle geschlossenen Abteilungstickets";
-                            break;
-                        case 4000:
-                            $title = "Alle Tickets";
-                            $description = "Alle laufenden und geschlossenen Tickets";
-                            break;
-                        case 5000:
-                            $title = "Eskalierte Tickets";
-                            $description = "Alle eskalierenden Tickets";
-                            break;
-                        case 6000:
-                            $title = "Nicht zugewiesene Tickets";
-                            $description = "Alle Tickets ohne aktuellen Bearbeiter";
-                            break;
-                        case 7000:
-                            $title = "Einkauf Tickets";
-                            $description = "Alle Tickets des Bereichs Einkauf";
-                            break;
-                        case 8000:
-                            $title = "Einkauf Tickets (Archiv)";
-                            $description = "Alle Tickets des Bereichs Einkauf";
-                            break;
-                        default:
-                            $title = "Tickets";
-                            $description = "Übersicht über Tickets";
-                            break;
-                    }
-                    ?>
-                    <hgroup>
-                        <h1><?php echo htmlspecialchars($title); ?></h1>
-                        <p><?php echo htmlspecialchars($description); ?></p>
-                    </hgroup>
-                    <?php
-                } else {
-                    ?>
-                    <hgroup>
-                        <h1>Ticketcenter</h1>
-                    </hgroup>
-                    <?php
-                }
-                ?>
-
-
-                <div>
-                    <!-- <div title="Datumsfilter"role="button" id="openDateFilter" class="outline"><i class="fa-solid fa-calendar-days"></i></div>
-                    <div title="Filter"role="button" id="openSearchBuilder" class="outline"><i class="fa-solid fa-filter"></i></div> -->
-                     <select name="select_categoty" id="">
-                        <option value="all">Alle Kategorien</option>
-                        <?php
-                        $query = "SELECT * FROM main_tickets_category ORDER BY description ASC";
-                        $result = mysqli_query($GLOBALS['mysql_con'], $query);
-                        while ($row = mysqli_fetch_array($result)) {
-                            echo '<option value="' . $row['description'] . '">' . htmlspecialchars($row['description']) . '</option>';
-                        }
-                        ?>
-                    </select>
-
-                    
-
-                    <input type="text" title="Suche..." placeholder="Suche..." id="listform_search">
-                </div>
-            </div>
-            <div class="date_filter_builder">
-                <div class="date_filter_builder_title_row">
-                    <div class="dtsb-title">Datumsfilter</div>
-                </div>
-                <div class="date_filter_builder_group">
-                    <label for="min">
-                        Datum von...
-                        <input placeholder="Datum von..." type="text" id="min" name="min">
-                    </label>
-                    <label for="max">
-                        Datum bis...
-                        <input placeholder="Datum bis..." type="text" id="max" name="max">
-                    </label>
-                </div>
-            </div>
-
-            <table id="ticket" class="ui celled table selectable linklist" style="width:100%">
-                <thead>
-                    <tr>
-                        <th></th>
-                        <th>Nr.</th>
-                        <th>Status</th>
-                        <th>Abteilung</th>
-                        <th>Beschreibung</th>
-                        <th>Ersteller</th>
-                        <th>Akt. Bearbeiter</th>
-                        <th>Erstellt</th>
-                        <th>Letzte Aktion</th>
-                        <th>Zu erledigen bis</th>
-                        <th>Geöffnet seit</th>
-                        
-                        <?php if ($_GET['cue'] == 5000) { ?>
-                            <th>Eskaliert am</th>
-                        <?php } ?>
-                    </tr>
-                </thead>
-                <tbody>
-                    <? load_ticket_list($_GET['cue']); ?>
-                </tbody>
-            </table>
-
-        </div>
-    </section>
-</form>
-
-<script>
-$('#ticket').DataTable({
-    info: false,
-    responsive: true,
-    pageLength: 20,
-    colReorder: false,
-    pagingType: 'simple_numbers',
-    lengthChange: false,
-    // lengthMenu: [10, 20, 50, 100],
-    paging: true,
-    sorting: 0,
-    language: {
-        url: '//cdn.datatables.net/plug-ins/2.0.2/i18n/de-DE.json',
-        searchPlaceholder: '',
-        search: '',
-        lengthMenu: 'Zeige _MENU_ Einträge',
-        paginate: {
-            next: '>',
-            previous: '<'
-        },
-        datetime: {
-            previous: 'Zurück',
-            next: 'Weiter',
-            months: ['Januar', 'Februar', 'März', 'April', 'Mai', 'Juni', 'Juli', 'August', 'September', 'Oktober', 'November', 'Dezember'],
-            weekdays: ['So', 'Mo', 'Di', 'Mi', 'Do', 'Fr', 'Sa'],
-            amPm: ['am', 'pm'],
-            hours: 'Stunde',
-            minutes: 'Minute',
-            seconds: 'Sekunde',
-            unknown: '-'
-        },
-        // searchBuilder: {
-        //     title: {
-        //         0: 'Filter',
-        //         _: 'Filters (%d)'
-        //     },
-        // }
-
-    },
-    layout: {
-        // top1: {
-        //     searchBuilder: {
-        //         greyscale: true
-        //     }
-        // },
-        topStart: 'pageLength',
-        topEnd: '',
-        bottomStart: {
-            buttons: [
-                {
-                    extend: 'collection',
-                    // split: ['copyHtml5', 'excelHtml5', 'csvHtml5', 'print']
-                    split: ['copyHtml5', 'excelHtml5', 'csvHtml5', 'print']
-                }
-            ]
-        },
-
-        bottomEnd: 'paging',
-    },
-    // drawCallback: function(settings) {
-    //     initLinklist();
-    // }
-});
-
-    var table = $('#ticket').DataTable();
-
-    // Ermöglicht das durchsuchen von Tabellen
-    $('#listform_search').keyup(function () {
-        table.search($(this).val()).draw();
-    })
-
-    var minDate, maxDate;
-
-    // Custom filtering function which will search data in column four between two values
-    DataTable.ext.search.push(function (settings, data, dataIndex) {
-        var min = minDate.val();
-        var max = maxDate.val();
-        var date = new Date(moment(data[1], 'DD.MM.YYYY'));
-
-        if (
-            (min === null && max === null) ||
-            (min === null && date <= max) ||
-            (min <= date && max === null) ||
-            (min <= date && date <= max)
-        ) {
-            return true;
-        }
-        return false;
-    });
-
-    // Create date inputs
-    minDate = new DateTime('#min', {
-        format: 'DD.MM.YYYY'
-    });
-    maxDate = new DateTime('#max', {
-        format: 'DD.MM.YYYY'
-    });
-
-    // Refilter the table
-    $('#min, #max').on('change', function () {
-        table.draw();
-    });
-    $(".list_item").click(function () {
-        // Hole die Datenattribute aus der geklickten Zeile
-        var inputId = $(this).data('inputid');
-
-        // Setze den Wert des versteckten Input-Feldes auf die inputid der geklickten Zeile
-        $('input[name="input_id"]').val(inputId);
-    });
-
-
-    $(window).on('load', function () {
-        $('.loading').hide();
-        $('.listform_content').show();
-    });
-
-    $(".list_item").dblclick(function () {
-        // Hole die Datenattribute aus der geklickten Zeile
-        var action = $(this).data('action');
-        var inputId = $(this).data('inputid');
-
-        // Erweitere die URL mit den Parametern
-        var newUrl = window.location.href.split('?')[0] + '?action=' + action + '&id=' + inputId;
-
-        // Aktualisiere die URL
-        window.location.href = newUrl;
-    });
-
-
-    // Funktion zum Öffnen/Schließen der Filter Search Groups vom DataTable
-    $('#openSearchBuilder').click(function () {
-        $(".dtsb-searchBuilder").toggle();
-        $(this).toggleClass("active")
-    });
-
-    // Funktion zum Öffnen/Schließen der Date Filter vom DataTable
-    $('#openDateFilter').click(function () {
-        $(".date_filter_builder").toggle();
-        $(this).toggleClass("active")
-    });
-
-    $(document).ready(function () {
-        // Hole den Wert des cue-Parameters aus der URL
-        const urlParams = new URLSearchParams(window.location.search);
-        const cue = urlParams.get('cue');
-
-        // Wenn ein cue-Wert vorhanden ist, füge die Klasse active zum passenden Button hinzu
-        if (cue) {
-            $(`a[href="?cue=${cue}"]`).addClass('active');
-        }
-    });
-
-    document.addEventListener('DOMContentLoaded', function () {
-        const urlParams = new URLSearchParams(window.location.search);
-        const cue = urlParams.get('cue');
-        if (cue) {
-            sessionStorage.setItem('lastCue', cue);
-        }
-    });
-
-
-    document.addEventListener('DOMContentLoaded', function () {
-
-    function filterByCategory() {
-        const selectedCategory = $('select[name="select_categoty"]').val();
-
-        console.log("Selected category:", selectedCategory);
-        const table = $('#ticket').DataTable();
-        
-        if (selectedCategory === 'all') {
-            // Zeige alle Zeilen
-            table.column(3).search('').draw();
-        } else {
-            // Filtere nach der ausgewählten Kategorie (Spalte 3 ist "Abteilung")
-            table.column(3).search(selectedCategory, true, false).draw();
-        }
-    }
-    
-    // Event Listener für die Kategorie-Auswahl
-    $('select[name="select_categoty"]').on('change', filterByCategory);
-
-});
-    
-             
-</script>

module/ticketcenter/views/ticketcenter/show_ticketcenter_subcategory_ajax.php

@@ -1,42 +0,0 @@
-<?php
-session_start();
-$currDir = __DIR__;
-$rootDir = dirname(dirname($currDir));
-$mysydeDir = $rootDir . '/mysyde';
-
-require_once($rootDir .  '/vendor/autoload.php');
-require_once($rootDir . "/mysyde/frontend/frontend_functions.inc.php");
-
-$envDir = $rootDir . '/config';
-$envFilePath = $envDir . '/.env';
-if (is_dir($envDir) && file_exists($envFilePath) && is_file($envFilePath) && is_readable($envFilePath)) {
-    $dotenv = new \Dotenv\Dotenv($envDir);
-    $dotenv->load();
-}
-$common = $mysydeDir ."/common/common_functions.inc.php";
-require_once($common);
-
-$connEnv = (local_environment()) ? $mysydeDir."/dc.config.php" : $mysydeDir."/dc-server.config.php";
-
-require_once($connEnv);
-
-db_connect();
-
-if ($_SERVER["REQUEST_METHOD"] == "POST") {
-    $category_id = $_POST['category_id'];
-
-    $query = "SELECT * FROM main_tickets_category WHERE parent_id = ".$category_id." ORDER BY sorting";
-    $result = @mysqli_query($GLOBALS['mysql_con'], $query);
-    if (mysqli_num_rows($result) <= 0) {
-        return;
-    }
-    echo "<div class='label'><label for='input_subsubcategory'>Genaue Beschreibung</label></div>";
-    echo "<div class='input'>";
-    echo "<select name='input_subsubcategory' id='input_subsubcategory' class='select' required>";
-    echo "<option value=''>Auswählen..</option>";
-    while($row = @mysqli_fetch_array($result)){
-        echo "<option value='".$row['id']."'>".$row['description']."</option>";
-    }
-    echo "</select>";
-    echo "</div>";
-}