fs b667ecca0c fix(helpdesk): show 'System' instead of 'Unknown user' for empty actors ...

Ticket log entries without Created_By (e.g. system-generated) now show
'System' instead of 'Unbekannter Benutzer'. Missing timestamps show
a dash instead of 'Unbekannte Zeit'.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

2026-04-05 20:03:50 +02:00

..

i18n

feat(helpdesk): redesign team dashboard with agent cards and ticket details

2026-04-05 19:09:15 +02:00

lib/Module/Helpdesk

fix(helpdesk): fix contact name resolution when customerNo is empty

2026-04-05 20:02:05 +02:00

migrations

feat(helpdesk): align module with core list/drawer standards

2026-04-02 17:48:27 +02:00

pages/helpdesk

feat(helpdesk): add Description and Cust_Name from LV entity to team table

2026-04-05 19:44:53 +02:00

templates

feat(helpdesk): add team workload dashboard with per-agent metrics

2026-04-05 18:46:54 +02:00

tests/Module/Helpdesk/Service

feat(helpdesk): add team workload dashboard with per-agent metrics

2026-04-05 18:46:54 +02:00

web

fix(helpdesk): show 'System' instead of 'Unknown user' for empty actors

2026-04-05 20:03:50 +02:00

module.php

feat(helpdesk): add team workload dashboard with per-agent metrics

2026-04-05 18:46:54 +02:00