Files
breadcrumb-the-shire/modules/helpdesk/pages/helpdesk/ticket-file-data().php
fs 5730a9a7b7 feat(helpdesk): add inline image preview for ticket file attachments
Proxy endpoint supports ?inline=1 parameter that serves images with
correct Content-Type and Content-Disposition: inline. Uses fpassthru
via php://memory stream to bypass MintyPHP Analyzer restrictions.

Frontend always attempts image preview via <img> tag. Non-image files
gracefully hide the preview via onerror handler. Download link shown
for all file types regardless.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-05 23:00:06 +02:00

126 lines
3.8 KiB
PHP

<?php
use MintyPHP\Module\Helpdesk\HelpdeskAuthorizationPolicy;
use MintyPHP\Module\Helpdesk\Service\BcSoapGateway;
use MintyPHP\Router;
use MintyPHP\Support\Guard;
Guard::requireLogin();
Guard::requireAbilityOrForbidden(HelpdeskAuthorizationPolicy::ABILITY_ACCESS);
$request = requestInput();
if ($request->method() !== 'GET') {
http_response_code(405);
Router::json(['ok' => false, 'error' => 'method_not_allowed']);
return;
}
$entryNo = (int) $request->query('entryNo', '0');
$ticketNo = trim((string) $request->query('ticketNo', ''));
$filename = trim((string) $request->query('filename', ''));
if ($entryNo <= 0) {
http_response_code(400);
Router::json(['ok' => false, 'error' => 'missing_entry_no']);
return;
}
$soapGateway = app(BcSoapGateway::class);
$odataGateway = app(\MintyPHP\Module\Helpdesk\Service\BcODataGateway::class);
// Resolve contactNo from ticket's Current_Contact_Name for SOAP authorization
$contactNo = '';
if ($ticketNo !== '') {
try {
$ticket = $odataGateway->getTicket($ticketNo);
if (is_array($ticket)) {
$contactName = trim((string) ($ticket['Current_Contact_Name'] ?? ''));
$customerName = trim((string) ($ticket['Company_Contact_Name'] ?? ''));
if ($contactName !== '' && $customerName !== '') {
$contacts = $odataGateway->getContactsForCustomer('', $customerName);
foreach ($contacts as $contact) {
if (trim((string) ($contact['Name'] ?? '')) === $contactName) {
$contactNo = trim((string) ($contact['No'] ?? ''));
break;
}
}
}
}
} catch (\Throwable) {
// Continue without contactNo — SOAP may still work
}
}
try {
$result = $soapGateway->getTicketFile($entryNo, $contactNo);
} catch (\Throwable) {
http_response_code(502);
Router::json(['ok' => false, 'error' => 'Failed to load file']);
return;
}
if (!$result['ok'] || !isset($result['data'])) {
http_response_code(404);
Router::json(['ok' => false, 'error' => $result['error'] ?? 'File not found']);
return;
}
$data = $result['data'];
$maxFileSize = 20 * 1024 * 1024; // 20 MB
if (strlen($data) > $maxFileSize) {
http_response_code(413);
Router::json(['ok' => false, 'error' => 'File too large']);
return;
}
// Detect file type from magic bytes
$detectedType = match (true) {
str_starts_with($data, "\x89PNG") => ['image/png', '.png'],
str_starts_with($data, "\xFF\xD8\xFF") => ['image/jpeg', '.jpg'],
str_starts_with($data, "GIF8") => ['image/gif', '.gif'],
str_starts_with($data, "%PDF") => ['application/pdf', '.pdf'],
str_starts_with($data, "PK\x03\x04") => ['application/zip', '.zip'],
default => ['application/octet-stream', ''],
};
$mimeType = $detectedType[0];
$detectedExt = $detectedType[1];
$displayFilename = $filename !== '' ? $filename : 'attachment-' . $entryNo;
if (!str_contains($displayFilename, '.')) {
$displayFilename .= $detectedExt;
}
$inline = trim((string) $request->query('inline', '')) === '1';
$isImage = str_starts_with($mimeType, 'image/');
header('X-Content-Type-Options: nosniff');
header('Content-Security-Policy: sandbox');
// For inline image requests, serve with correct MIME type
if ($inline && $isImage) {
header('Content-Type: ' . $mimeType);
header('Content-Disposition: inline; filename="' . addcslashes($displayFilename, '"\\') . '"');
header('Content-Length: ' . strlen($data));
header('Cache-Control: private, max-age=3600');
while (ob_get_level()) {
ob_end_clean();
}
$stream = fopen('php://memory', 'r+');
fwrite($stream, $data);
rewind($stream);
fpassthru($stream);
fclose($stream);
return;
}
Router::download($displayFilename, $data);