Files
breadcrumb-the-shire/modules/helpdesk/web/css/helpdesk.css
fs 6ac685084d Feature: Security Level mit Notiz für Domains
Implementiert ein Dialog-basiertes UI zum Bearbeiten des Security Levels
mit optionaler Notiz-Funktion für Helpdesk-Domains.

Backend:
- DomainSecurityLevelRepository: CRUD für security_levels mit note-Spalte
- DomainSecurityLevelService: Business-Logik mit Batch-Enrichment
- security-level-data() Endpoint: AJAX + Full-Page POST mit CSRF
- Migration 010: note TEXT-Spalte hinzugefügt
- Bugfix: findByTenantAndDomainNo gibt null bei leerem Array zurück

Frontend (Domain-Liste):
- Badge in Grid klickbar → öffnet Modal-Dialog
- Dialog mit Level-Select + Notiz-Textarea
- AJAX-Save mit Live-Badge-Update ohne Reload
- Event-Delegation für dynamische Grid-Inhalte

Frontend (Domain-Detail):
- Notiz-Feld im Security-Level-Formular
- PRG-Pattern mit Flash-Messages

Core:
- app-http.js: DEFAULT_HEADERS auf XMLHttpRequest für CSRF-Kompatibilität

i18n:
- Keys: Priority, Note, Optional note, Security level updated

Tests:
- DomainSecurityLevelServiceTest: CRUD + Batch-Enrichment
2026-04-21 13:43:16 +02:00

3127 lines
72 KiB
CSS
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@layer pages {
/* Helpdesk settings */
.helpdesk-settings-panel {
display: grid;
gap: calc(var(--app-spacing) * 0.75);
margin-top: calc(var(--app-spacing) * 0.75);
}
.helpdesk-settings-test-result {
margin-top: calc(var(--app-spacing) * 0.6);
}
.helpdesk-settings-rule-grid {
display: grid;
grid-template-columns: repeat(2, minmax(0, 1fr));
gap: calc(var(--app-spacing) * 0.65);
}
.helpdesk-settings-rule-grid-full {
grid-column: 1 / -1;
}
@media (max-width: 760px) {
.helpdesk-settings-rule-grid {
grid-template-columns: minmax(0, 1fr);
}
}
/* Automation tab: compact rule list */
.helpdesk-settings-rules {
display: grid;
gap: calc(var(--app-spacing) * 0.5);
margin-top: calc(var(--app-spacing) * 0.5);
}
.helpdesk-settings-rule {
display: grid;
grid-template-columns: auto 1fr;
gap: 0 calc(var(--app-spacing) * 0.5);
align-items: center;
padding: calc(var(--app-spacing) * 0.4) 0;
}
.helpdesk-settings-rules > hr {
margin: 0;
}
.helpdesk-settings-rule > input[type="checkbox"] {
grid-row: 1 / 3;
}
.helpdesk-settings-rule-label {
font-weight: 500;
}
.helpdesk-settings-rule > small {
grid-column: 2;
}
/* Risk monitoring: rule with inline threshold */
.helpdesk-settings-rule-with-threshold {
grid-template-columns: auto 1fr auto;
}
.helpdesk-settings-rule-toggle {
display: grid;
grid-template-columns: auto 1fr;
gap: 0 calc(var(--app-spacing) * 0.5);
align-items: center;
grid-column: 1 / 3;
cursor: pointer;
}
.helpdesk-settings-rule-toggle > input[type="checkbox"] {
grid-row: 1 / 3;
}
.helpdesk-settings-rule-toggle > small {
grid-column: 2;
}
.helpdesk-settings-rule-threshold {
grid-row: 1 / 3;
min-width: 6rem;
max-width: 8rem;
}
@media (max-width: 760px) {
.helpdesk-settings-rule-with-threshold {
grid-template-columns: auto 1fr;
}
.helpdesk-settings-rule-threshold {
grid-column: 1 / -1;
max-width: none;
}
}
/* Advanced options disclosure */
.helpdesk-settings-advanced {
margin-top: calc(var(--app-spacing) * 0.5);
}
.helpdesk-settings-advanced > summary {
cursor: pointer;
font-size: 0.85em;
opacity: 0.7;
font-weight: 500;
}
.helpdesk-settings-advanced > summary:hover {
opacity: 1;
}
.helpdesk-settings-advanced-grid {
display: grid;
grid-template-columns: repeat(2, minmax(0, 1fr));
gap: calc(var(--app-spacing) * 0.5);
margin-top: calc(var(--app-spacing) * 0.5);
}
@media (max-width: 760px) {
.helpdesk-settings-advanced-grid {
grid-template-columns: minmax(0, 1fr);
}
}
/* Team workload — skeleton loading */
.helpdesk-team-skeleton-card {
border: 1px solid var(--app-muted-border-color);
border-radius: var(--app-radius, 0.375rem);
overflow: hidden;
margin-bottom: calc(var(--app-spacing) * 0.5);
}
.helpdesk-team-skeleton-header {
display: flex;
align-items: center;
gap: calc(var(--app-spacing) * 0.5);
padding: calc(var(--app-spacing) * 0.5) calc(var(--app-spacing) * 0.75);
background: color-mix(
in srgb,
var(--app-muted-border-color) 15%,
transparent
);
border-bottom: 1px solid var(--app-muted-border-color);
}
.helpdesk-team-skeleton-avatar {
width: 2rem;
height: 2rem;
border-radius: 50%;
flex-shrink: 0;
}
.helpdesk-team-skeleton-name {
height: 0.85rem;
width: 10rem;
}
.helpdesk-team-skeleton-badge {
height: 1.1rem;
width: 2rem;
border-radius: 999px;
margin-left: auto;
}
.helpdesk-team-skeleton-rows {
padding: calc(var(--app-spacing) * 0.35) calc(var(--app-spacing) * 0.5);
}
.helpdesk-team-skeleton-row {
display: flex;
gap: calc(var(--app-spacing) * 0.5);
padding: calc(var(--app-spacing) * 0.3) 0;
}
.helpdesk-team-skeleton-cell-sm {
height: 0.7rem;
width: 5rem;
}
.helpdesk-team-skeleton-cell-md {
height: 0.7rem;
width: 10rem;
}
.helpdesk-team-skeleton-cell-lg {
height: 0.7rem;
flex: 1;
}
/* Team workload — agent widget card */
.helpdesk-team-widget {
border: 1px solid var(--app-muted-border-color);
border-radius: var(--app-radius, 0.375rem);
margin-bottom: var(--app-spacing);
}
.helpdesk-team-widget > .helpdesk-support-section-title {
margin: 0;
padding: calc(var(--app-spacing) * 0.5) calc(var(--app-spacing) * 0.75);
background: color-mix(
in srgb,
var(--app-muted-border-color) 15%,
transparent
);
border-bottom: 1px solid var(--app-muted-border-color);
border-radius: var(--app-radius, 0.375rem) var(--app-radius, 0.375rem) 0 0;
}
.helpdesk-team-widget > .helpdesk-support-section-title::after {
display: none;
}
.helpdesk-team-table-scroll {
overflow-x: auto;
}
.helpdesk-team-widget
> .helpdesk-team-table-scroll
> .helpdesk-team-ticket-table,
.helpdesk-team-widget > .helpdesk-team-ticket-table {
border: none;
border-radius: 0;
}
.helpdesk-team-widget > .helpdesk-team-ticket-table th {
border-radius: 0;
}
/* Team workload — trend delta indicator */
.helpdesk-team-trend-up,
.helpdesk-team-trend-down {
font-size: var(--text-xs, 0.75rem);
font-weight: 600;
font-variant-numeric: tabular-nums;
}
.helpdesk-team-trend-up {
color: var(--app-warning, #f59e0b);
}
.helpdesk-team-trend-down {
color: var(--app-success, #198754);
}
/* Team workload — inline avatar for section titles */
.helpdesk-team-avatar-inline {
display: inline-flex;
align-items: center;
justify-content: center;
width: 2rem;
height: 2rem;
border-radius: 50%;
font-size: 0.7rem;
font-weight: 700;
letter-spacing: 0.02em;
flex-shrink: 0;
background: color-mix(
in srgb,
var(--app-muted-border-color) 80%,
transparent
);
color: var(--app-muted-color);
vertical-align: middle;
}
/* Count badge in section title — always neutral */
.helpdesk-team-title-count {
font-variant-numeric: tabular-nums;
font-weight: 600;
font-size: 0.75rem;
padding: 0.1em 0.5em;
border-radius: 999px;
background: color-mix(in srgb, var(--app-contrast, #000) 7%, transparent);
color: var(--app-muted-color);
}
/* Ticket table inside agent widget */
.helpdesk-team-ticket-table {
width: 100%;
font-size: var(--text-sm, 0.875rem);
border: 1px solid var(--app-muted-border-color);
border-radius: var(--app-radius, 0.375rem);
border-spacing: 0;
overflow: hidden;
table-layout: fixed;
min-width: 50rem;
}
/* Column widths — consistent across all agent cards */
.helpdesk-team-col-ticket {
width: 12ch;
}
.helpdesk-team-col-customer {
width: 22ch;
}
.helpdesk-team-col-category {
width: 20ch;
}
.helpdesk-team-col-activity {
width: 20ch;
}
.helpdesk-team-ticket-table th {
text-align: left;
font-weight: 500;
color: var(--app-muted-color);
padding: calc(var(--app-spacing) * 0.3) calc(var(--app-spacing) * 0.5);
border-bottom: 1px solid var(--app-muted-border-color);
background: color-mix(
in srgb,
var(--app-muted-border-color) 20%,
transparent
);
white-space: nowrap;
overflow: hidden;
text-overflow: ellipsis;
}
.helpdesk-team-ticket-table td {
padding: calc(var(--app-spacing) * 0.35) calc(var(--app-spacing) * 0.5);
border-bottom: 1px solid
color-mix(in srgb, var(--app-muted-border-color) 40%, transparent);
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
}
.helpdesk-team-ticket-table tbody tr:last-child td {
border-bottom: none;
}
/* Narrow columns: no wrap, natural width */
.helpdesk-team-ticket-no {
font-variant-numeric: tabular-nums;
font-weight: 500;
white-space: nowrap;
}
.helpdesk-team-ticket-customer {
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
}
.helpdesk-team-ticket-date {
white-space: nowrap;
color: var(--app-muted-color);
}
.helpdesk-team-ticket-desc {
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
}
/* Links */
.helpdesk-team-ticket-no a,
.helpdesk-team-ticket-table td a {
color: inherit;
text-decoration: none;
}
.helpdesk-team-ticket-no a:hover,
.helpdesk-team-ticket-table td a:hover {
color: var(--app-primary, #0d6efd);
text-decoration: underline;
}
/* Critical: only highlight the ticket number */
.helpdesk-team-ticket-critical .helpdesk-team-ticket-no,
.helpdesk-team-ticket-critical .helpdesk-team-ticket-no a {
color: var(--app-warning, #f59e0b);
font-weight: 600;
}
/* Legend */
.helpdesk-team-legend {
display: flex;
align-items: center;
gap: calc(var(--app-spacing) * 0.75);
margin-top: calc(var(--app-spacing) * 0.75);
font-size: var(--text-xs, 0.75rem);
color: var(--app-muted-color);
}
.helpdesk-team-legend-item {
display: inline-flex;
align-items: center;
gap: 0.35em;
}
.helpdesk-team-legend-dot {
width: 0.55rem;
height: 0.55rem;
border-radius: 50%;
flex-shrink: 0;
}
.helpdesk-team-legend-dot-warning {
background: var(--app-warning, #f59e0b);
}
.helpdesk-team-performance-panel > .helpdesk-segment-control {
margin-bottom: calc(var(--app-spacing) * 0.75);
}
/* Performance insights grid inside agent widget */
.helpdesk-team-perf-grid {
display: grid;
grid-template-columns: repeat(3, minmax(0, 1fr));
gap: calc(var(--app-spacing) * 0.75);
padding: calc(var(--app-spacing) * 0.65) calc(var(--app-spacing) * 0.75);
}
.helpdesk-team-perf-grid > :nth-child(n + 2) {
border-left: 1px solid var(--app-muted-border-color);
padding-left: calc(var(--app-spacing) * 0.75);
}
@media (max-width: 760px) {
.helpdesk-team-perf-grid {
grid-template-columns: minmax(0, 1fr);
}
.helpdesk-team-perf-grid > :nth-child(n + 2) {
border-left: none;
padding-left: 0;
border-top: 1px solid var(--app-muted-border-color);
padding-top: calc(var(--app-spacing) * 0.5);
}
}
.helpdesk-team-perf-stat-label {
display: block;
font-size: var(--text-xs, 0.75rem);
font-weight: 600;
color: var(--app-muted-color);
text-transform: uppercase;
letter-spacing: 0.04em;
margin-bottom: calc(var(--app-spacing) * 0.3);
}
.helpdesk-team-perf-ranked {
list-style: none;
margin: 0;
padding: 0;
counter-reset: rank;
}
.helpdesk-team-perf-ranked li {
display: flex;
align-items: baseline;
gap: calc(var(--app-spacing) * 0.3);
padding: calc(var(--app-spacing) * 0.15) 0;
font-size: var(--text-sm, 0.875rem);
counter-increment: rank;
}
.helpdesk-team-perf-ranked li::before {
content: counter(rank) ".";
color: var(--app-muted-color);
font-size: var(--text-xs, 0.75rem);
font-variant-numeric: tabular-nums;
min-width: 1.5ch;
}
.helpdesk-team-perf-ranked-plain {
counter-reset: none;
}
.helpdesk-team-perf-ranked-plain li::before {
display: none;
}
.helpdesk-team-perf-ranked-name {
flex: 1;
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
}
.helpdesk-team-perf-ranked-count {
font-variant-numeric: tabular-nums;
color: var(--app-muted-color);
font-size: var(--text-xs, 0.75rem);
}
/* Clickable ranked items */
.helpdesk-team-perf-ranked-clickable {
cursor: pointer;
border-radius: var(--app-border-radius, 0.25rem);
padding-inline: calc(var(--app-spacing) * 0.25);
margin-inline: calc(var(--app-spacing) * -0.25);
transition: background-color 0.15s ease;
}
.helpdesk-team-perf-ranked-clickable:hover {
background: color-mix(in srgb, var(--app-primary, #0d6efd) 8%, transparent);
}
.helpdesk-team-perf-ranked-clickable.active {
background: color-mix(
in srgb,
var(--app-primary, #0d6efd) 12%,
transparent
);
}
.helpdesk-team-perf-ranked-clickable.active .helpdesk-team-perf-ranked-name {
font-weight: 600;
color: var(--app-primary, #0d6efd);
}
/* Filtered state on resolution times */
.helpdesk-team-perf-stat-filtered .helpdesk-team-perf-ranked-count {
color: var(--app-primary, #0d6efd);
font-weight: 600;
}
/* --- Risk Radar --- */
.helpdesk-risk-radar-toolbar {
display: flex;
flex-direction: column;
align-items: flex-start;
gap: calc(var(--app-spacing) * 0.5);
margin-bottom: calc(var(--app-spacing) * 0.75);
}
.helpdesk-risk-legend {
width: 100%;
}
.helpdesk-risk-legend-list {
list-style: none;
display: flex;
flex-wrap: wrap;
gap: calc(var(--app-spacing) * 0.5) calc(var(--app-spacing) * 0.75);
margin: 0;
padding: 0;
}
.helpdesk-risk-legend-item {
display: inline-flex;
align-items: center;
gap: calc(var(--app-spacing) * 0.25);
font-size: var(--text-sm, 0.875rem);
}
.helpdesk-risk-legend-dot {
width: 0.65rem;
height: 0.65rem;
border-radius: 999px;
flex: 0 0 auto;
border: 1px solid transparent;
}
.helpdesk-risk-legend-dot.helpdesk-risk-level-high {
background: var(--app-danger, #dc3545);
border-color: color-mix(in srgb, var(--app-danger, #dc3545) 70%, black);
}
.helpdesk-risk-legend-dot.helpdesk-risk-level-medium {
background: var(--app-warning, #f59e0b);
border-color: color-mix(in srgb, var(--app-warning, #f59e0b) 70%, black);
}
.helpdesk-risk-legend-dot.helpdesk-risk-level-low {
background: var(--app-success, #198754);
border-color: color-mix(in srgb, var(--app-success, #198754) 70%, black);
}
.helpdesk-risk-radar-grid {
display: grid;
grid-template-columns: repeat(auto-fill, minmax(20rem, 1fr));
gap: calc(var(--app-spacing) * 0.6);
margin-top: calc(var(--app-spacing) * 0.75);
}
.helpdesk-risk-card {
border: 1px solid var(--app-muted-border-color);
border-left: 3px solid var(--app-muted-border-color);
border-radius: var(--app-radius, 0.375rem);
padding: calc(var(--app-spacing) * 0.65) calc(var(--app-spacing) * 0.75);
margin-bottom: 0;
transition:
border-color 0.15s ease,
box-shadow 0.15s ease;
cursor: pointer;
}
.helpdesk-risk-card.helpdesk-risk-level-high {
border-left-color: var(--app-danger, #dc3545);
}
.helpdesk-risk-card.helpdesk-risk-level-medium {
border-left-color: var(--app-warning, #f59e0b);
}
.helpdesk-risk-card.helpdesk-risk-level-low {
border-left-color: var(--app-success, #198754);
}
.helpdesk-risk-card:hover {
border-color: var(--app-muted-border-color);
box-shadow: 0 2px 8px color-mix(in srgb, currentColor 6%, transparent);
}
.helpdesk-risk-card.helpdesk-risk-level-high:hover {
border-left-color: var(--app-danger, #dc3545);
}
.helpdesk-risk-card.helpdesk-risk-level-medium:hover {
border-left-color: var(--app-warning, #f59e0b);
}
.helpdesk-risk-card.helpdesk-risk-level-low:hover {
border-left-color: var(--app-success, #198754);
}
.helpdesk-risk-card:focus-visible {
outline: 2px solid var(--app-primary, #0d6efd);
outline-offset: -2px;
}
.helpdesk-risk-card-header {
display: flex;
align-items: self-start;
justify-content: space-between;
gap: calc(var(--app-spacing) * 0.6);
}
.helpdesk-risk-card-score {
font-variant-numeric: tabular-nums;
font-size: var(--text-xs, 0.75rem);
flex-shrink: 0;
line-height: 1;
border-radius: 999px;
display: inline-flex;
align-items: center;
width: 3.5ch;
height: 3.5ch;
text-align: center;
justify-content: center;
}
.helpdesk-risk-card-score.helpdesk-risk-level-high {
color: var(--app-danger, #dc3545);
background: color-mix(in srgb, var(--app-danger, #dc3545) 10%, transparent);
}
.helpdesk-risk-card-score.helpdesk-risk-level-medium {
color: color-mix(in srgb, var(--app-warning, #f59e0b) 85%, black);
background: color-mix(
in srgb,
var(--app-warning, #f59e0b) 12%,
transparent
);
}
.helpdesk-risk-card-score.helpdesk-risk-level-low {
color: var(--app-success, #198754);
background: color-mix(
in srgb,
var(--app-success, #198754) 10%,
transparent
);
}
.helpdesk-risk-card-info {
flex: 1;
min-width: 0;
}
.helpdesk-risk-card-name {
font-weight: 600;
font-size: var(--text-sm, 0.875rem);
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
display: block;
}
.helpdesk-risk-card-level {
font-size: var(--text-xs, 0.75rem);
font-weight: 500;
color: var(--app-muted-color);
}
.helpdesk-risk-card-facts {
margin: calc(var(--app-spacing) * 0.35) 0 0;
font-size: var(--text-xs, 0.75rem);
color: var(--app-muted-color);
}
.helpdesk-risk-detail-tickets {
width: 100%;
font-size: var(--text-sm, 0.875rem);
border: 1px solid var(--app-muted-border-color);
border-radius: var(--app-radius, 0.375rem);
border-spacing: 0;
overflow: hidden;
margin-bottom: calc(var(--app-spacing) * 0.75);
}
.helpdesk-risk-detail-tickets th {
text-align: left;
font-weight: 500;
color: var(--app-muted-color);
padding: calc(var(--app-spacing) * 0.3) calc(var(--app-spacing) * 0.5);
border-bottom: 1px solid var(--app-muted-border-color);
background: color-mix(
in srgb,
var(--app-muted-border-color) 20%,
transparent
);
}
.helpdesk-risk-detail-tickets td {
padding: calc(var(--app-spacing) * 0.3) calc(var(--app-spacing) * 0.5);
border-bottom: 1px solid
color-mix(in srgb, var(--app-muted-border-color) 40%, transparent);
}
.helpdesk-risk-detail-tickets tbody tr:last-child td {
border-bottom: none;
}
.helpdesk-risk-detail-ticket-critical td:first-child {
color: var(--app-warning, #f59e0b);
font-weight: 600;
}
.helpdesk-risk-detail-link {
display: inline-block;
font-size: var(--text-sm, 0.875rem);
color: var(--app-primary, #0d6efd);
text-decoration: none;
}
.helpdesk-risk-detail-link:hover {
text-decoration: underline;
}
/* Clickable rows — shared between search results and ticket list */
.app-clickable-row {
cursor: pointer;
transition: background-color 0.15s ease;
}
.app-clickable-row:hover,
.app-clickable-row:focus-visible {
background: color-mix(in srgb, var(--app-contrast, #000) 4%, transparent);
}
.app-clickable-row:focus-visible {
outline: 2px solid var(--app-primary, #0d6efd);
outline-offset: -2px;
}
/* Skeleton loading */
@keyframes helpdesk-shimmer {
0% {
background-position: 200% 0;
}
100% {
background-position: -200% 0;
}
}
.helpdesk-skeleton {
background: linear-gradient(
90deg,
var(--app-border-subtle, #e9ecef) 25%,
color-mix(
in srgb,
var(--app-border-subtle, #e9ecef) 60%,
var(--app-card-background-color, #fff)
)
50%,
var(--app-border-subtle, #e9ecef) 75%
);
background-size: 200% 100%;
animation: helpdesk-shimmer 1.5s ease-in-out infinite;
border-radius: var(--app-border-radius);
}
.helpdesk-skeleton-line {
height: 0.75rem;
margin-bottom: 0.5rem;
}
.helpdesk-skeleton-line-short {
width: 60%;
}
.helpdesk-skeleton-line-xs {
height: 0.5rem;
width: 40%;
}
.helpdesk-skeleton-kpi {
padding: calc(var(--app-spacing) * 0.75) calc(var(--app-spacing) * 0.9);
border: 1px solid var(--app-border, #d0d7de);
border-radius: var(--app-border-radius);
background: var(--app-card-background-color, #fff);
}
.helpdesk-skeleton-kpi-label {
height: 0.625rem;
width: 70%;
margin-bottom: 0.625rem;
}
.helpdesk-skeleton-kpi-value {
height: 1.35rem;
width: 45%;
margin-bottom: 0.375rem;
}
.helpdesk-skeleton-kpi-trend {
height: 0.5rem;
width: 55%;
}
.helpdesk-skeleton-divider {
height: 1px;
background: var(--app-border, #dee2e6);
margin: calc(var(--app-spacing) * 0.75) 0;
}
.helpdesk-skeleton-row {
display: flex;
gap: calc(var(--app-spacing) * 0.75);
padding: 0.5rem 0;
}
.helpdesk-skeleton-cell {
height: 0.75rem;
flex: 1;
}
.helpdesk-skeleton-cell-narrow {
flex: 0 0 5rem;
}
.helpdesk-skeleton-aside-bubble {
height: 3.5rem;
margin-bottom: 0.75rem;
border-radius: 0.75rem;
}
.helpdesk-skeleton-aside-bubble-short {
width: 75%;
}
.helpdesk-skeleton-aside-bubble-alt {
margin-left: auto;
width: 65%;
}
/* Support dashboard */
.helpdesk-support-metrics {
display: grid;
grid-template-columns: repeat(4, minmax(0, 1fr));
gap: calc(var(--app-spacing) * 0.75);
}
.helpdesk-support-metrics-aside {
grid-template-columns: minmax(0, 1fr);
}
.helpdesk-support-metric {
margin: 0;
padding: calc(var(--app-spacing) * 0.75) calc(var(--app-spacing) * 0.9);
border: 1px solid var(--app-border, #d0d7de);
border-radius: var(--app-border-radius);
background: var(--app-card-background-color, #fff);
}
.helpdesk-support-metric-label {
margin: 0;
font-size: var(--text-xs);
line-height: 1.35;
color: var(--app-muted, #6c757d);
letter-spacing: var(--tracking-wide);
text-transform: uppercase;
}
.helpdesk-kpi-info {
display: inline-flex;
align-items: center;
justify-content: center;
width: 14px;
height: 14px;
border-radius: 50%;
border: 1px solid var(--app-border-color, #dee2e6);
font-size: 9px;
font-weight: var(--font-semibold, 600);
font-style: italic;
line-height: 1;
color: var(--app-muted, #6c757d);
text-transform: none;
letter-spacing: 0;
cursor: help;
vertical-align: middle;
margin-left: 0.15rem;
transition:
border-color 0.15s ease,
color 0.15s ease;
}
.helpdesk-kpi-info:hover,
.helpdesk-kpi-info:focus-visible {
border-color: var(--app-primary, #0d6efd);
color: var(--app-primary, #0d6efd);
}
.helpdesk-kpi-info::after {
white-space: normal;
max-width: 220px;
text-align: left;
line-height: 1.4;
}
.helpdesk-support-metric-value {
margin: 0.35rem 0 0;
font-size: clamp(1.15rem, 1rem + 0.45vw, 1.45rem);
line-height: 1.2;
font-weight: var(--font-bold);
color: var(--app-contrast, #1f2937);
}
.helpdesk-support-metric-trend {
margin: 0.3rem 0 0;
font-size: var(--text-xs);
line-height: 1.35;
min-height: 1.1em;
}
.helpdesk-kpi-trend-positive {
color: var(--app-success, #198754);
font-weight: var(--font-medium);
}
.helpdesk-kpi-trend-negative {
color: var(--app-danger, #dc3545);
font-weight: var(--font-medium);
}
.helpdesk-kpi-trend-neutral {
color: var(--app-muted, #6c757d);
}
.helpdesk-kpi-clickable {
cursor: pointer;
transition:
border-color 0.15s ease,
box-shadow 0.15s ease;
}
.helpdesk-kpi-clickable:hover {
border-color: var(--app-primary, #0d6efd);
box-shadow: 0 1px 4px rgb(0 0 0 / 0.06);
}
/* Uniform vertical rhythm inside tab content areas and ticket detail */
#support-content > * + *,
#sales-content > * + *,
#controlling-content > * + *,
.helpdesk-ticket-detail-content > * + * {
margin-top: calc(var(--app-spacing) * 1.75);
}
#support-content > .app-stats-table,
#sales-content > .app-stats-table,
#controlling-content > .app-stats-table,
.helpdesk-ticket-detail-content > .app-stats-table {
margin-bottom: 0;
}
.helpdesk-support-section-title {
display: flex;
align-items: center;
gap: calc(var(--app-spacing) * 0.75);
margin: 0 0 calc(var(--app-spacing) * 0.75);
font-size: var(--text-base);
font-weight: var(--font-semibold);
color: var(--app-contrast, #1f2937);
}
.helpdesk-support-section-title::after {
content: "";
flex: 1;
height: 1px;
background: var(--app-border, #dee2e6);
}
@media (max-width: 1024px) {
.helpdesk-support-metrics {
grid-template-columns: repeat(2, minmax(0, 1fr));
}
}
@media (max-width: 560px) {
.helpdesk-support-metrics {
grid-template-columns: minmax(0, 1fr);
}
}
/* Contract detail dialog */
.helpdesk-contract-dialog-article {
max-height: min(80vh, 40rem);
display: flex;
flex-direction: column;
}
.helpdesk-contract-dialog-article > header {
position: relative;
padding-inline-end: 2.5rem;
}
.helpdesk-contract-dialog-article > header h2 {
margin: 0;
}
.helpdesk-contract-dialog-article > header h2 small {
font-weight: var(--font-normal, 400);
color: var(--app-muted, #6c757d);
margin-left: 0.35rem;
}
.helpdesk-contract-dialog-article > header .close {
position: absolute;
inset-inline-end: 1rem;
inset-block-start: 1rem;
float: none;
margin: 0;
}
.helpdesk-contract-dialog-meta {
display: grid;
grid-template-columns: repeat(auto-fill, minmax(10rem, 1fr));
gap: calc(var(--app-spacing) * 0.65);
padding-bottom: calc(var(--app-spacing) * 0.75);
border-bottom: 1px solid var(--app-border, #dee2e6);
margin-bottom: calc(var(--app-spacing) * 0.75);
}
.helpdesk-contract-dialog-meta > span {
font-size: var(--text-sm);
color: var(--app-contrast, #1f2937);
}
.helpdesk-contract-dialog-meta strong {
display: block;
font-size: var(--text-xs);
text-transform: uppercase;
letter-spacing: var(--tracking-wide);
color: var(--app-muted, #6c757d);
font-weight: var(--font-medium);
margin-bottom: 0.15rem;
}
.helpdesk-contract-dialog-section-title {
margin: 0 0 calc(var(--app-spacing) * 0.35);
font-size: var(--text-sm);
font-weight: var(--font-semibold);
text-transform: uppercase;
letter-spacing: var(--tracking-wide);
color: var(--app-muted, #6c757d);
}
.helpdesk-contract-dialog-lines {
flex: 1;
overflow-y: auto;
min-height: 0;
}
.helpdesk-contract-dialog-lines table {
font-size: var(--text-sm);
}
#helpdesk-contacts-grid .gridjs-wrapper,
#helpdesk-tickets-grid .gridjs-wrapper {
min-height: auto;
}
/* Activity timeline */
.helpdesk-timeline {
padding: 0.75rem 1rem;
}
.helpdesk-timeline-date {
font-size: 0.75rem;
font-weight: 600;
color: var(--app-muted, #6c757d);
text-transform: uppercase;
letter-spacing: 0.03em;
padding: 0.75rem 0 0.375rem;
border-bottom: 1px solid var(--app-border, #dee2e6);
margin-bottom: 0.5rem;
}
.helpdesk-timeline-date:first-child {
padding-top: 0;
}
.helpdesk-timeline-entry {
display: flex;
align-items: flex-start;
gap: 0.625rem;
padding: 0.375rem 0;
font-size: 0.875rem;
line-height: 1.4;
}
.helpdesk-timeline-icon {
flex: 0 0 1.5rem;
width: 1.5rem;
height: 1.5rem;
display: flex;
align-items: center;
justify-content: center;
border-radius: 50%;
font-size: 0.75rem;
}
.helpdesk-timeline-entry[data-variant="message"] .helpdesk-timeline-icon {
background: #d9e8fb;
color: #1a56db;
}
.helpdesk-timeline-entry[data-variant="status"] .helpdesk-timeline-icon {
background: #fde8d8;
color: #b35c14;
}
.helpdesk-timeline-entry[data-variant="forward"] .helpdesk-timeline-icon {
background: #f3e8ff;
color: #7c3aed;
}
.helpdesk-timeline-entry[data-variant="file"] .helpdesk-timeline-icon {
background: #d9f2e6;
color: #1f6a3a;
}
.helpdesk-timeline-entry[data-variant="other"] .helpdesk-timeline-icon {
background: var(--app-border, #dee2e6);
color: var(--app-muted, #6c757d);
}
.helpdesk-timeline-body {
flex: 1;
min-width: 0;
}
.helpdesk-timeline-body strong {
font-weight: 600;
}
.helpdesk-timeline-time {
margin-left: 0.5rem;
color: var(--app-muted, #6c757d);
font-size: 0.8125rem;
}
/* Communication feed (ticket + debtor aside) */
.helpdesk-comm-hint {
margin: 0.75rem 1rem 0;
font-size: 0.8125rem;
color: var(--app-muted, #6c757d);
}
.helpdesk-comm-feed {
display: flex;
flex-direction: column;
gap: 0.75rem;
margin: 0;
padding: 0.75rem 1rem;
list-style: none;
max-height: 26rem;
min-width: 0;
position: relative;
}
.helpdesk-comm-feed::before {
content: "";
position: absolute;
left: calc(1rem + 7px);
top: 1.2rem;
bottom: 1.2rem;
width: 1px;
background: color-mix(in srgb, var(--app-border, #dee2e6) 88%, transparent);
z-index: 0;
}
.helpdesk-comm-feed > li {
margin: 0;
padding: 0;
list-style: none;
}
#app-details-aside-section .helpdesk-comm-feed {
max-height: none;
height: 100%;
min-height: 0;
padding: 0.5rem 0 0;
}
#app-details-aside-section .helpdesk-comm-feed::before {
left: 7px;
}
.helpdesk-chat-row {
display: flex;
flex-direction: column;
gap: 0.25rem;
max-width: 100%;
min-width: 0;
}
.helpdesk-chat-row--message {
--helpdesk-tl-x: 7px;
--helpdesk-tl-dot: 10px;
position: relative;
align-self: stretch;
padding: 0.05rem 0 0.05rem 1.35rem;
}
.helpdesk-chat-row--customer {
align-self: flex-start;
}
.helpdesk-chat-row--support {
align-self: flex-start;
}
.helpdesk-chat-row--activity {
align-self: stretch;
max-width: 100%;
gap: 0.15rem;
}
.helpdesk-chat-meta-block {
display: grid;
gap: 0.18rem;
min-width: 0;
}
.helpdesk-chat-meta-block--center {
justify-items: center;
}
.helpdesk-chat-meta-row {
display: flex;
flex-wrap: wrap;
align-items: center;
gap: 0.12rem 0.45rem;
font-size: 0.6875rem;
color: var(--app-muted, #6c757d);
min-width: 0;
}
.helpdesk-chat-meta-row > * {
min-width: 0;
}
.helpdesk-chat-meta-row > * + *::before {
content: "•";
margin-right: 0.4rem;
color: color-mix(in srgb, var(--app-muted, #6c757d) 70%, transparent);
}
.helpdesk-chat-meta-row--center {
justify-content: center;
}
.helpdesk-chat-meta-item {
line-height: 1.35;
max-width: 100%;
overflow-wrap: anywhere;
}
.helpdesk-chat-meta-link {
color: color-mix(in srgb, var(--app-primary, #1a56db) 88%, #0b2e7a);
text-decoration: none;
line-height: 1.35;
max-width: 100%;
overflow-wrap: anywhere;
}
.helpdesk-chat-meta-link:hover {
text-decoration: underline;
}
.helpdesk-chat-actor {
display: block;
font-size: 0.8125rem;
font-weight: 600;
color: var(--app-contrast, #1f2937);
overflow-wrap: anywhere;
}
.helpdesk-chat-time {
font-size: 0.75rem;
color: var(--app-muted, #6c757d);
white-space: normal;
overflow-wrap: anywhere;
}
.helpdesk-chat-meta-row--center .helpdesk-chat-time {
margin-left: 0;
}
.helpdesk-chat-bubble {
margin: 0;
border: 1px solid #d0d7de;
background: #fff;
border-radius: 0.5rem;
padding: 0.62rem 0.78rem;
white-space: pre-wrap;
word-break: break-word;
overflow-wrap: anywhere;
line-height: 1.45;
box-shadow: 0 1px 0 rgb(27 31 36 / 0.04);
}
.helpdesk-chat-row--customer .helpdesk-chat-bubble {
background: var(--app-secondary);
color: var(--app-secondary-inverse);
border-color: var(--app-secondary-border);
}
.helpdesk-chat-row--support .helpdesk-chat-bubble {
background: var(--app-primary);
border-color: var(--app-primary);
color: var(--app-primary-inverse);
}
.helpdesk-chat-row--message::before {
display: none;
}
.helpdesk-chat-row--message::after {
content: "";
position: absolute;
left: calc(var(--helpdesk-tl-x) - (var(--helpdesk-tl-dot) / 2) + 0.5px);
top: 0.52rem;
width: var(--helpdesk-tl-dot);
height: var(--helpdesk-tl-dot);
border-radius: 50%;
box-sizing: border-box;
border: 2px solid
color-mix(in srgb, var(--app-border, #dee2e6) 82%, #8f9bae);
background: #fff;
z-index: 1;
}
.helpdesk-chat-row--message > * {
position: relative;
z-index: 1;
}
.helpdesk-chat-row--message .helpdesk-chat-meta-block,
.helpdesk-chat-row--message .helpdesk-chat-bubble {
margin-left: 1.35rem;
}
.helpdesk-chat-activity {
--helpdesk-tl-x: 7px;
--helpdesk-tl-dot: 10px;
position: relative;
display: block;
padding: 0.1rem 0 0.1rem 1.35rem;
margin: 0;
}
.helpdesk-chat-activity::before {
display: none;
}
.helpdesk-chat-activity::after {
content: "";
position: absolute;
left: calc(var(--helpdesk-tl-x) - (var(--helpdesk-tl-dot) / 2) + 0.5px);
top: 0.48rem;
width: var(--helpdesk-tl-dot);
height: var(--helpdesk-tl-dot);
border-radius: 50%;
box-sizing: border-box;
border: 2px solid
color-mix(in srgb, var(--app-border, #dee2e6) 86%, #8f9bae);
background: #fff;
z-index: 1;
}
.helpdesk-chat-activity-pill {
position: relative;
z-index: 1;
display: block;
border-radius: 0;
border: 0;
border-left: 0;
background: transparent;
color: color-mix(in srgb, var(--app-muted, #6c757d) 92%, #334155);
padding: 0.08rem 0 0.08rem 0;
font-size: 0.8rem;
font-weight: 500;
line-height: 1.4;
max-width: 100%;
white-space: normal;
overflow: visible;
text-overflow: clip;
overflow-wrap: anywhere;
}
.helpdesk-chat-activity[data-variant="status"] .helpdesk-chat-activity-pill {
color: color-mix(in srgb, var(--app-muted, #6c757d) 92%, #334155);
}
.helpdesk-chat-activity[data-variant="forward"] .helpdesk-chat-activity-pill {
color: color-mix(in srgb, var(--app-muted, #6c757d) 92%, #334155);
}
.helpdesk-chat-activity[data-variant="file"] .helpdesk-chat-activity-pill {
color: color-mix(in srgb, var(--app-muted, #6c757d) 92%, #334155);
}
#app-details-aside-section .helpdesk-chat-row {
max-width: 100%;
min-width: 0;
}
#app-details-aside-section .helpdesk-chat-time {
margin-left: 0;
}
#app-details-aside-section .helpdesk-chat-meta-row {
gap: 0.25rem 0.4rem;
}
@media (min-width: 968px) {
.app-details-container {
overflow-x: hidden;
overflow-x: clip;
}
#app-details-aside-section .helpdesk-comm-aside {
display: flex;
flex-direction: column;
flex: 1;
height: 100%;
min-height: 0;
}
#app-details-aside-section #debitor-communication-content:not([hidden]) {
display: flex;
flex: 1;
min-height: 0;
min-width: 0;
}
#app-details-aside-section #debitor-communication-feed {
display: flex;
flex-direction: column;
flex: 1;
min-height: 0;
min-width: 0;
}
}
/* Ticket detail aside — KPIs + meta list */
.helpdesk-ticket-aside > * + * {
margin-top: calc(var(--app-spacing) * 1.25);
}
.helpdesk-ticket-aside > .helpdesk-support-section-title {
margin-top: calc(var(--app-spacing) * 1.5);
}
.helpdesk-ticket-aside > .helpdesk-support-section-title:first-child {
margin-top: 0;
}
/* Key-value definition list (Stripe-style) */
.helpdesk-ticket-meta {
margin: 0;
padding: 0;
}
.helpdesk-ticket-meta-item {
padding: calc(var(--app-spacing) * 0.6) 0;
border-bottom: 1px solid var(--app-border-subtle, #f0f0f0);
}
.helpdesk-ticket-meta-item:last-child {
border-bottom: 0;
}
.helpdesk-ticket-meta dt {
margin: 0;
font-size: var(--text-xs);
color: var(--app-muted, #6c757d);
letter-spacing: var(--tracking-wide);
text-transform: uppercase;
line-height: 1.35;
}
.helpdesk-ticket-meta dd {
margin: 0.15rem 0 0;
font-size: var(--text-base);
line-height: 1.4;
color: var(--app-contrast, #1f2937);
word-break: break-word;
}
.helpdesk-ticket-meta dd a {
color: var(--app-primary, #0d6efd);
text-decoration: none;
}
.helpdesk-ticket-meta dd a:hover {
text-decoration: underline;
}
/* File attachment in chat */
.helpdesk-chat-file {
display: flex;
flex-direction: column;
gap: 0.4rem;
}
.helpdesk-chat-file-preview {
display: block;
max-width: 16rem;
position: relative;
}
.helpdesk-chat-file-skeleton {
display: block;
width: 12rem;
height: 8rem;
border-radius: var(--app-radius, 0.375rem);
}
.helpdesk-chat-file-preview img {
display: block;
max-width: 100%;
height: auto;
border-radius: var(--app-radius, 0.375rem);
border: 1px solid var(--app-muted-border-color);
cursor: zoom-in;
}
.helpdesk-chat-file-link {
display: inline-flex;
align-items: center;
gap: 0.35em;
font-size: var(--text-sm, 0.875rem);
font-weight: 500;
color: var(--app-primary, #0d6efd);
text-decoration: none;
}
.helpdesk-chat-file-link:hover {
text-decoration: underline;
}
/* Ticket detail — communication feed in main content (no max-height) */
.helpdesk-ticket-detail-content .helpdesk-comm-feed {
max-height: none;
}
/* --- Controlling dashboard --- */
/* Segment control — radio + label (no button CSS bleed) */
.helpdesk-segment-control {
display: inline-flex;
border: 1px solid var(--app-border, #dee2e6);
border-radius: var(--app-radius, 0.375rem);
overflow: hidden;
}
.helpdesk-segment-control input[type="radio"] {
position: absolute;
width: 1px;
height: 1px;
padding: 0;
margin: -1px;
overflow: hidden;
clip: rect(0, 0, 0, 0);
white-space: nowrap;
border: 0;
}
.helpdesk-segment-control label {
display: inline-flex;
align-items: center;
padding: 0.375rem 0.875rem;
font-size: var(--text-sm, 0.875rem);
line-height: 1.4;
color: var(--app-contrast, #1f2937);
background: transparent;
cursor: pointer;
user-select: none;
transition:
background-color 0.15s ease,
color 0.15s ease;
border-right: 1px solid var(--app-border, #dee2e6);
margin: 0;
}
.helpdesk-segment-control label:last-of-type {
border-right: none;
}
.helpdesk-segment-control input[type="radio"]:checked + label {
background: var(--app-primary, #0d6efd);
color: #fff;
}
.helpdesk-segment-control input[type="radio"]:focus-visible + label {
outline: 2px solid var(--app-primary, #0d6efd);
outline-offset: -2px;
}
.helpdesk-segment-control label:hover {
background: var(--app-background-muted, #f8f9fa);
}
.helpdesk-segment-control input[type="radio"]:checked + label:hover {
background: var(--app-primary, #0d6efd);
}
/* Horizontal bar chart */
.helpdesk-controlling-chart {
padding: calc(var(--app-spacing) * 0.75);
}
/* Vertical grouped bar chart */
.helpdesk-vchart-area {
position: relative;
height: 10rem;
padding-left: 1.5rem; /* room for Y-axis labels */
border-bottom: 1px solid var(--app-border, #dee2e6);
}
/* Horizontal grid lines */
.helpdesk-vchart-grid-line {
position: absolute;
left: 0;
right: 0;
height: 0;
border-top: 1px dashed var(--app-border-subtle, #e9ecef);
pointer-events: none;
z-index: 0;
}
.helpdesk-vchart-grid-label {
position: absolute;
left: 0;
transform: translateY(-50%);
font-size: 0.625rem;
color: var(--app-muted, #6c757d);
line-height: 1;
}
/* Bar groups sit inside the area and stretch full height */
.helpdesk-vchart-groups {
position: relative;
display: flex;
height: 100%;
z-index: 1;
}
.helpdesk-vchart-group {
display: flex;
flex-direction: column;
align-items: center;
flex: 1;
min-width: 0;
}
/* Bar container — takes remaining space, bars grow upward from bottom */
.helpdesk-vchart-bars {
display: flex;
align-items: flex-end;
justify-content: center;
gap: 3px;
flex: 1;
width: 100%;
}
.helpdesk-vchart-bar {
width: clamp(0.625rem, 22%, 1.25rem);
border-radius: 3px 3px 0 0;
transition: height 0.4s ease;
}
.helpdesk-vchart-bar-created {
background: hsl(0 65% 60%);
}
.helpdesk-vchart-bar-closed {
background: hsl(152 50% 48%);
}
/* Period label — fixed below bars */
.helpdesk-vchart-label {
flex-shrink: 0;
font-size: var(--text-xs, 0.75rem);
color: var(--app-muted, #6c757d);
padding-top: 0.3rem;
white-space: nowrap;
text-align: center;
}
/* Legend */
.helpdesk-vchart-legend {
display: flex;
justify-content: center;
gap: calc(var(--app-spacing) * 1.25);
padding-top: calc(var(--app-spacing) * 0.5);
font-size: var(--text-xs, 0.75rem);
color: var(--app-muted, #6c757d);
}
.helpdesk-vchart-legend-item {
display: flex;
align-items: center;
gap: 0.375rem;
}
.helpdesk-vchart-legend-dot {
display: inline-block;
width: 8px;
height: 8px;
border-radius: 2px;
}
.helpdesk-vchart-dot-created {
background: hsl(0 65% 60%);
}
.helpdesk-vchart-dot-closed {
background: hsl(152 50% 48%);
}
/* Contract timeline (swimlane) */
.helpdesk-tl {
padding: 0.75rem;
}
.helpdesk-tl-body {
position: relative;
}
.helpdesk-tl-guides {
position: absolute;
inset: 0;
margin-left: calc(7.5rem + 0.625rem); /* align with tracks */
pointer-events: none;
z-index: 0;
}
.helpdesk-tl-guide {
position: absolute;
top: 0;
bottom: 0;
width: 1px;
background: var(--app-border-subtle, #e9ecef);
}
.helpdesk-tl-rows {
position: relative;
display: flex;
flex-direction: column;
gap: 0.5rem;
z-index: 1;
}
.helpdesk-tl-row {
display: grid;
grid-template-columns: 7.5rem 1fr;
align-items: center;
gap: 0.625rem;
min-height: 1.5rem;
}
.helpdesk-tl-row-clickable {
cursor: pointer;
border-radius: var(--app-border-radius);
padding: 0.2rem 0.375rem;
margin: -0.2rem -0.375rem;
transition: background 0.15s ease;
}
.helpdesk-tl-row-clickable:hover {
background: var(--app-background-muted, #f8f9fa);
}
.helpdesk-tl-row-clickable:focus-visible {
outline: 2px solid var(--app-primary, #0d6efd);
outline-offset: -2px;
}
.helpdesk-tl-label {
display: flex;
flex-direction: column;
gap: 0.05rem;
text-align: right;
min-width: 0;
}
.helpdesk-tl-type {
font-size: var(--text-sm, 0.875rem);
font-weight: var(--font-semibold, 600);
color: var(--app-fg, #212529);
white-space: nowrap;
overflow: hidden;
text-overflow: ellipsis;
}
.helpdesk-tl-amount {
font-size: 0.6875rem;
color: var(--app-muted, #6c757d);
white-space: nowrap;
}
.helpdesk-tl-track {
position: relative;
height: 1.25rem;
background: var(--app-border-subtle, #f0f0f0);
border-radius: 3px;
overflow: visible;
}
.helpdesk-tl-bar {
position: absolute;
top: 0;
height: 100%;
border-radius: 3px;
min-width: 4px;
transition: opacity 0.15s ease;
}
.helpdesk-tl-bar:hover {
opacity: 0.8;
}
.helpdesk-tl-bar-active {
background: var(--app-success, #198754);
border-top-right-radius: 0;
border-bottom-right-radius: 0;
}
.helpdesk-tl-bar-ended {
background: hsl(0 0% 72%);
}
.helpdesk-tl-bar-arrow {
position: absolute;
right: -6px;
top: 50%;
transform: translateY(-50%);
width: 0;
height: 0;
border-top: 0.625rem solid transparent;
border-bottom: 0.625rem solid transparent;
border-left: 6px solid var(--app-success, #198754);
}
/* Time axis with year ticks */
.helpdesk-tl-axis {
position: relative;
height: 1.25rem;
margin-left: calc(7.5rem + 0.625rem); /* align with tracks */
border-top: 1px solid var(--app-border, #dee2e6);
margin-top: 0.5rem;
}
.helpdesk-tl-tick {
position: absolute;
top: 0;
width: 0;
}
.helpdesk-tl-tick::before {
content: "";
position: absolute;
top: 0;
left: 0;
width: 1px;
height: 5px;
background: var(--app-border, #dee2e6);
}
.helpdesk-tl-tick-label {
position: absolute;
top: 6px;
left: 0;
transform: translateX(-50%);
font-size: 0.625rem;
color: var(--app-muted, #6c757d);
white-space: nowrap;
}
/* Legend */
.helpdesk-tl-legend {
display: flex;
justify-content: center;
gap: calc(var(--app-spacing) * 1.25);
padding-top: calc(var(--app-spacing) * 0.5);
font-size: var(--text-xs, 0.75rem);
color: var(--app-muted, #6c757d);
}
.helpdesk-tl-legend-item {
display: flex;
align-items: center;
gap: 0.375rem;
}
.helpdesk-tl-legend-dot {
display: inline-block;
width: 8px;
height: 8px;
border-radius: 2px;
}
.helpdesk-tl-dot-active {
background: var(--app-success, #198754);
}
.helpdesk-tl-dot-ended {
background: hsl(0 0% 72%);
}
@media (max-width: 560px) {
.helpdesk-tl-row {
grid-template-columns: 5rem 1fr;
}
.helpdesk-tl-axis,
.helpdesk-tl-guides {
margin-left: calc(5rem + 0.625rem);
}
}
/* Risk assessment — Stripe-style checks */
.helpdesk-risk-header {
display: flex;
align-items: center;
gap: 0.5rem;
padding: 0.625rem 0.75rem;
border-bottom: 1px solid var(--app-border-subtle, #e9ecef);
}
.helpdesk-risk-header-icon {
font-size: var(--text-sm, 0.875rem);
line-height: 1;
}
.helpdesk-risk-summary-ok {
color: var(--app-success, #198754);
}
.helpdesk-risk-summary-warn {
color: hsl(38 92% 50%);
}
.helpdesk-risk-summary-critical {
color: var(--app-danger, #dc3545);
}
.helpdesk-risk-header-label {
font-size: var(--text-sm, 0.875rem);
font-weight: var(--font-medium, 500);
color: var(--app-fg, #212529);
}
.helpdesk-risk-checks {
display: grid;
grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
gap: 0;
}
.helpdesk-risk-check {
padding: 0.75rem;
border-bottom: 1px solid var(--app-border-subtle, #e9ecef);
min-width: 0; /* prevent grid blowout with long values */
}
.helpdesk-risk-checks > .helpdesk-risk-check:last-child {
border-bottom: none;
}
@media (min-width: 640px) {
.helpdesk-risk-checks {
grid-template-columns: 1fr 1fr;
}
.helpdesk-risk-check {
border-right: 1px solid var(--app-border-subtle, #e9ecef);
}
.helpdesk-risk-check:nth-child(2n) {
border-right: none;
}
/* Remove bottom border from last row */
.helpdesk-risk-check:nth-last-child(-n + 2) {
border-bottom: none;
}
}
.helpdesk-risk-check-header {
display: flex;
align-items: center;
gap: 0.375rem;
margin-bottom: 0.25rem;
}
.helpdesk-risk-icon {
font-size: 0.8125rem;
line-height: 1;
flex-shrink: 0;
}
.helpdesk-risk-icon-ok {
color: var(--app-success, #198754);
}
.helpdesk-risk-icon-warn {
color: hsl(38 92% 50%);
}
.helpdesk-risk-check-label {
font-size: var(--text-sm, 0.875rem);
font-weight: var(--font-medium, 500);
color: var(--app-fg, #212529);
}
.helpdesk-risk-check-value {
font-size: 1.25rem;
font-weight: var(--font-semibold, 600);
line-height: 1.3;
color: var(--app-fg, #212529);
margin-bottom: 0.125rem;
padding-left: 1.1875rem; /* align with label (icon width + gap) */
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
}
.helpdesk-risk-check-desc {
font-size: var(--text-xs, 0.75rem);
color: var(--app-muted, #6c757d);
line-height: 1.4;
margin-bottom: 0.375rem;
padding-left: 1.1875rem;
}
.helpdesk-risk-bar-wrapper {
position: relative;
height: 10px; /* tall enough for limit marker overshoot */
margin: 0.375rem 0 0.25rem 1.1875rem;
display: flex;
align-items: center;
}
.helpdesk-risk-bar-track {
position: relative;
width: 100%;
height: 4px;
background: var(--app-border-subtle, #e9ecef);
border-radius: 2px;
overflow: hidden;
}
.helpdesk-risk-bar-fill {
position: absolute;
inset: 0 auto 0 0;
height: 100%;
border-radius: 2px;
max-width: 100%;
transition: width 0.4s ease;
}
.helpdesk-risk-bar-ok {
background: var(--app-success, #198754);
}
.helpdesk-risk-bar-over {
background: hsl(38 92% 50%);
}
.helpdesk-risk-bar-limit {
position: absolute;
top: 0;
width: 2px;
height: 100%;
background: var(--app-fg, #212529);
border-radius: 1px;
opacity: 0.35;
transform: translateX(-1px);
}
.helpdesk-risk-bar-legend {
font-size: var(--text-xs, 0.75rem);
color: var(--app-muted, #6c757d);
padding-left: 1.1875rem;
}
/* Recommendation alert cards */
.helpdesk-rec-list {
display: flex;
flex-direction: column;
gap: calc(var(--app-spacing) * 0.5);
}
.helpdesk-rec-card {
display: block;
padding: 0.75rem 0.875rem;
border: 1px solid var(--app-border, #d0d7de);
border-left: 3px solid var(--app-muted, #6c757d);
border-radius: var(--app-border-radius);
background: var(--app-card-background-color, #fff);
text-decoration: none;
color: inherit;
transition:
box-shadow 0.15s ease,
border-color 0.15s ease;
}
a.helpdesk-rec-card:hover {
box-shadow: 0 1px 4px rgb(0 0 0 / 0.06);
}
a.helpdesk-rec-card:focus-visible {
outline: 2px solid var(--app-primary, #0d6efd);
outline-offset: -2px;
}
.helpdesk-rec-critical {
border-left-color: var(--app-danger, #dc3545);
}
.helpdesk-rec-high {
border-left-color: hsl(25 95% 53%);
}
.helpdesk-rec-medium {
border-left-color: hsl(38 92% 50%);
}
.helpdesk-rec-low {
border-left-color: var(--app-primary, #0d6efd);
}
.helpdesk-rec-card-header {
display: flex;
align-items: center;
justify-content: space-between;
gap: 0.5rem;
margin-bottom: 0.25rem;
}
.helpdesk-rec-card-ticket {
font-size: var(--text-sm, 0.875rem);
font-weight: var(--font-semibold, 600);
color: var(--app-fg, #212529);
}
.helpdesk-rec-card-age {
font-size: var(--text-xs, 0.75rem);
font-weight: var(--font-medium, 500);
color: var(--app-muted, #6c757d);
white-space: nowrap;
}
.helpdesk-rec-card-message {
font-size: var(--text-sm, 0.875rem);
line-height: 1.45;
color: var(--app-muted, #6c757d);
}
/* ── Sales split layout (contacts 2/3 + meetings 1/3) ─ */
.helpdesk-sales-split {
display: grid;
grid-template-columns: 2fr 1fr;
gap: calc(var(--app-spacing) * 1.5);
align-items: start;
}
.helpdesk-sales-split-main {
min-width: 0;
overflow: hidden;
}
.helpdesk-sales-split-aside {
padding-left: calc(var(--app-spacing) * 1.5);
}
@media (max-width: 860px) {
.helpdesk-sales-split {
grid-template-columns: 1fr;
}
.helpdesk-sales-split-aside {
padding-left: 0;
padding-top: calc(var(--app-spacing) * 1);
}
}
/* ── Meetings timeline ───────────────────────────────── */
.helpdesk-meetings-group-header {
font-size: var(--text-xs, 0.75rem);
font-weight: var(--font-semibold, 600);
letter-spacing: var(--tracking-wide, 0.025em);
text-transform: uppercase;
color: var(--app-muted, #6c757d);
padding-block: calc(var(--app-spacing) * 0.5);
margin-block-start: calc(var(--app-spacing) * 1.25);
border-bottom: 1px solid var(--app-border, #d0d7de);
}
.helpdesk-meetings-group-header:first-child {
margin-block-start: 0;
}
.helpdesk-meetings-group-header-past {
margin-block-start: calc(var(--app-spacing) * 1.5);
}
.helpdesk-meetings-month {
padding-block-start: calc(var(--app-spacing) * 0.75);
}
.helpdesk-meetings-month-label {
display: block;
font-size: var(--text-xs, 0.75rem);
font-weight: var(--font-medium, 500);
color: var(--app-muted, #6c757d);
padding-block-end: calc(var(--app-spacing) * 0.35);
}
.helpdesk-meetings-card {
display: flex;
flex-direction: column;
gap: calc(var(--app-spacing) * 0.2);
padding: calc(var(--app-spacing) * 0.6) calc(var(--app-spacing) * 0.75);
border-left: 3px solid var(--app-border, #d0d7de);
border-radius: 0;
transition: background 0.15s ease;
}
.helpdesk-meetings-card-released {
border-left-color: var(--app-success, #198754);
}
.helpdesk-meetings-card-pending {
border-left-color: hsl(40 75% 55%);
}
.helpdesk-meetings-card:hover {
background: var(--app-hover-background, hsl(0 0% 0% / 0.03));
}
.helpdesk-meetings-card + .helpdesk-meetings-card {
margin-block-start: calc(var(--app-spacing) * 0.6);
}
.helpdesk-meetings-card-body {
min-width: 0;
}
.helpdesk-meetings-card-comment {
margin: 0;
font-size: var(--text-sm, 0.875rem);
font-weight: var(--font-medium, 500);
line-height: 1.4;
color: var(--app-contrast, #1f2937);
}
.helpdesk-meetings-card-secondary {
margin: 0;
display: flex;
flex-wrap: wrap;
align-items: center;
justify-content: space-between;
gap: calc(var(--app-spacing) * 0.35);
font-size: var(--text-xs, 0.75rem);
color: var(--app-muted, #6c757d);
}
.helpdesk-meetings-card-context {
display: flex;
align-items: center;
gap: calc(var(--app-spacing) * 0.25);
}
.helpdesk-meetings-badge {
display: inline-flex;
align-items: center;
padding: 0.1rem 0.45rem;
border-radius: 999px;
font-size: 0.6875rem;
font-weight: var(--font-medium, 500);
line-height: 1.4;
}
.helpdesk-meetings-badge-released {
background: hsl(142 64% 93%);
color: hsl(142 64% 28%);
}
.helpdesk-meetings-badge-pending {
background: hsl(40 80% 92%);
color: hsl(40 60% 30%);
}
@media (prefers-color-scheme: dark) {
.helpdesk-meetings-badge-released {
background: hsl(142 40% 18%);
color: hsl(142 60% 70%);
}
.helpdesk-meetings-badge-pending {
background: hsl(40 40% 18%);
color: hsl(40 60% 70%);
}
}
/* Handover protocol schema editor — split layout */
.handover-schema-split {
display: grid;
grid-template-columns: 1fr 2fr;
gap: var(--app-spacing);
align-items: start;
}
@media (max-width: 960px) {
.handover-schema-split {
grid-template-columns: 1fr;
}
}
.handover-schema-split-preview {
border: 1px solid var(--app-card-border-color);
border-radius: var(--app-border-radius);
background: var(--app-card-background-color);
position: sticky;
top: calc(var(--app-topbar-height) + var(--app-spacing) * 5);
}
.handover-schema-preview-header {
font-weight: 600;
padding: calc(var(--app-spacing) * 0.6) calc(var(--app-spacing) * 0.75);
border-bottom: 1px solid var(--app-card-border-color);
font-size: 0.875rem;
}
.handover-schema-preview {
padding: calc(var(--app-spacing) * 0.75);
}
.handover-schema-preview-empty {
color: var(--app-muted-color);
font-style: italic;
}
.handover-schema-preview-form {
display: grid;
gap: calc(var(--app-spacing) * 0.6);
}
.handover-schema-preview-form h3 {
margin: calc(var(--app-spacing) * 0.25) 0 0;
font-size: 1rem;
}
.handover-schema-preview-form p {
margin: 0;
color: var(--app-muted-color);
}
.handover-schema-preview-field {
display: flex;
flex-direction: column;
gap: calc(var(--app-spacing) * 0.15);
}
.handover-schema-preview-field label {
font-size: 0.8125rem;
font-weight: 500;
}
.handover-schema-preview-field input:not([type="checkbox"]),
.handover-schema-preview-field textarea,
.handover-schema-preview-field select {
width: 100%;
}
.handover-schema-preview-field:has(> input[type="checkbox"]) {
flex-direction: row;
align-items: center;
gap: 0;
}
.handover-schema-preview-field > input[type="checkbox"] {
width: 1.25em;
height: 1.25em;
flex-shrink: 0;
margin-bottom: 0;
}
.handover-schema-preview-form [data-field-index] {
transition:
background-color 0.15s ease,
border-color 0.15s ease;
border-radius: var(--app-border-radius);
padding: calc(var(--app-spacing) * 0.3);
padding-inline-start: calc(var(--app-spacing) * 0.5);
margin: calc(var(--app-spacing) * -0.3);
margin-inline-start: calc(var(--app-spacing) * -0.5);
border-left: 2px solid transparent;
}
.handover-schema-preview-highlight {
background-color: color-mix(
in srgb,
var(--app-primary, #635bff) 5%,
transparent
);
border-left-color: var(--app-primary, #635bff);
}
.handover-schema-preview-required {
color: var(--app-danger-color, hsl(0 70% 55%));
}
/* Handover protocol schema editor — reset core margin on buttons/inputs/selects */
.handover-schema-split-editor button[type="button"],
.handover-schema-row select,
.handover-schema-row input,
.handover-schema-row textarea,
.handover-schema-row label {
margin-bottom: 0;
}
/* Handover protocol schema editor — insert divider */
.handover-schema-insert-divider {
display: flex;
align-items: center;
gap: calc(var(--app-spacing) * 0.5);
padding: calc(var(--app-spacing) * 0.25) 0;
}
.handover-schema-insert-divider::before,
.handover-schema-insert-divider::after {
content: "";
flex: 1;
height: 1px;
background: var(--app-card-border-color);
}
.handover-schema-insert-button {
width: 1.5rem;
height: 1.5rem;
padding: 0;
border-radius: 50%;
font-size: 0.75rem;
flex-shrink: 0;
}
/* Handover protocol schema editor — field cards */
.handover-schema-empty-state {
display: flex;
flex-direction: column;
align-items: center;
gap: calc(var(--app-spacing) * 0.75);
padding: calc(var(--app-spacing) * 2) var(--app-spacing);
border: 2px dashed var(--app-card-border-color);
border-radius: var(--app-border-radius);
text-align: center;
}
.handover-schema-empty-state > p {
color: var(--app-muted-color);
margin: 0;
}
.handover-schema-list {
display: grid;
gap: calc(var(--app-spacing) * 0.75);
margin-bottom: var(--app-spacing);
}
.handover-schema-row {
border: 1px solid var(--app-card-border-color);
border-radius: var(--app-border-radius);
padding: calc(var(--app-spacing) * 0.75);
background: var(--app-card-background-color);
}
.handover-schema-row-header {
display: flex;
align-items: center;
justify-content: space-between;
gap: calc(var(--app-spacing) * 0.5);
margin-bottom: calc(var(--app-spacing) * 0.5);
}
.handover-schema-row-title {
font-size: 0.8125rem;
font-weight: 600;
color: var(--app-muted-color);
}
.handover-schema-row-actions {
display: flex;
gap: calc(var(--app-spacing) * 0.25);
flex-shrink: 0;
}
.handover-schema-row > .handover-schema-field-group {
margin-bottom: calc(var(--app-spacing) * 0.5);
}
.handover-schema-row-body {
display: grid;
grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
gap: calc(var(--app-spacing) * 0.5);
align-items: end;
}
.handover-schema-row-required {
margin-top: calc(var(--app-spacing) * 0.4);
}
.handover-schema-field-group {
display: flex;
flex-direction: column;
gap: calc(var(--app-spacing) * 0.2);
}
.handover-schema-field-label {
font-size: 0.8125rem;
font-weight: 500;
color: var(--app-muted-color);
}
.handover-schema-field-group input[type="text"],
.handover-schema-field-group textarea,
.handover-schema-field-group select {
width: 100%;
}
.handover-schema-checkbox-label {
display: inline-flex;
align-items: center;
gap: calc(var(--app-spacing) * 0.25);
cursor: pointer;
}
.handover-schema-options {
margin-top: calc(var(--app-spacing) * 0.65);
padding-top: calc(var(--app-spacing) * 0.65);
border-top: 1px solid var(--app-card-border-color);
}
.handover-schema-options-header {
display: flex;
align-items: center;
justify-content: space-between;
margin-bottom: calc(var(--app-spacing) * 0.4);
}
.handover-schema-options-header > strong {
font-size: 0.8125rem;
}
.handover-schema-option-row {
display: flex;
gap: calc(var(--app-spacing) * 0.35);
align-items: center;
margin-bottom: calc(var(--app-spacing) * 0.35);
}
.handover-schema-option-row input[type="text"] {
flex: 1;
min-width: 0;
}
/* ── Wizard (Stripe-style two-step assistant) ───────────────────────── */
/* ── Wizard (Stripe-style creation assistant) ─────────────────────── */
.app-wizard-content {
max-width: 32rem;
}
.app-wizard-header {
display: flex;
align-items: center;
gap: calc(var(--app-spacing) * 0.75);
margin-bottom: calc(var(--app-spacing) * 1.25);
}
.app-wizard-back {
display: inline-flex;
align-items: center;
justify-content: center;
width: 2rem;
height: 2rem;
border-radius: var(--app-border-radius);
color: var(--app-muted-color);
text-decoration: none;
transition:
background 0.15s ease,
color 0.15s ease;
}
.app-wizard-back:hover {
background: var(--app-background-muted, #f8f9fa);
color: var(--app-color);
}
.app-wizard-title {
font-size: var(--text-xl, 1.25rem);
font-weight: var(--font-semibold, 600);
margin: 0;
}
/* Step indicator — compact, not full-width */
.app-wizard-steps {
display: inline-flex;
align-items: center;
margin: 0 0 calc(var(--app-spacing) * 1.5);
}
.app-wizard-step {
display: flex;
align-items: center;
gap: 0.5rem;
}
.app-wizard-step-number {
display: inline-flex;
align-items: center;
justify-content: center;
width: 1.75rem;
height: 1.75rem;
border-radius: 50%;
font-size: var(--text-sm, 0.875rem);
font-weight: var(--font-semibold, 600);
border: 2px solid var(--app-border);
color: var(--app-muted-color);
background: transparent;
transition:
border-color 0.2s ease,
background 0.2s ease,
color 0.2s ease;
flex-shrink: 0;
}
.app-wizard-step-label {
font-size: var(--text-sm, 0.875rem);
color: var(--app-muted-color);
white-space: nowrap;
}
.app-wizard-step.is-active .app-wizard-step-number {
border-color: var(--app-primary, #635bff);
background: var(--app-primary, #635bff);
color: #fff;
}
.app-wizard-step.is-active .app-wizard-step-label {
color: var(--app-color);
font-weight: var(--font-medium, 500);
}
.app-wizard-step.is-completed .app-wizard-step-number {
border-color: var(--app-success, #198754);
background: var(--app-success, #198754);
color: #fff;
}
.app-wizard-step.is-completed .app-wizard-step-label {
color: var(--app-muted-color);
}
.app-wizard-step-connector {
width: 2rem;
height: 2px;
background: var(--app-border);
margin: 0 0.5rem;
flex-shrink: 0;
transition: background 0.2s ease;
}
.app-wizard-step-connector.is-completed {
background: var(--app-success, #198754);
}
/* Card */
.app-wizard-card {
background: var(--app-card-background-color, #fff);
border: 1px solid var(--app-card-border-color, #e5e7eb);
border-radius: calc(var(--app-border-radius) * 2);
padding: calc(var(--app-spacing) * 1.5);
box-shadow: 0 1px 3px rgb(0 0 0 / 0.04);
}
.app-wizard-card-heading {
font-size: var(--text-lg, 1.125rem);
font-weight: var(--font-semibold, 600);
margin: 0 0 0.25rem;
}
.app-wizard-card-description {
font-size: var(--text-sm, 0.875rem);
color: var(--app-muted-color);
margin: 0 0 calc(var(--app-spacing) * 1.25);
}
.app-wizard-field-group {
margin-bottom: calc(var(--app-spacing) * 1.25);
}
.app-wizard-field-group > label {
display: block;
margin-bottom: 0.375rem;
font-size: var(--text-sm, 0.875rem);
font-weight: var(--font-medium, 500);
}
.app-wizard-actions {
display: flex;
justify-content: flex-end;
gap: 0.75rem;
margin-top: calc(var(--app-spacing) * 1.5);
padding-top: calc(var(--app-spacing) * 1.25);
border-top: 1px solid var(--app-card-border-color, #e5e7eb);
}
/* Handover aside — subtle links in hgroup */
.app-details-aside-section hgroup a {
color: inherit;
text-decoration: none;
}
.app-details-aside-section hgroup a:hover {
text-decoration: underline;
text-underline-offset: 0.15em;
}
/* Handover form — shared styles */
.handover-form-heading {
margin-top: calc(var(--app-spacing) * 1.25);
margin-bottom: calc(var(--app-spacing) * 0.75);
}
.handover-form-heading:first-child {
margin-top: 0;
}
.handover-form-required {
color: var(--app-danger-color, hsl(0 70% 55%));
}
.handover-form-checkbox-label {
display: flex;
align-items: center;
gap: 0.5rem;
cursor: pointer;
}
.handover-form-checkbox-label input[type="checkbox"] {
width: 1.25em;
height: 1.25em;
flex-shrink: 0;
margin-bottom: 0;
}
@media (max-width: 576px) {
.app-wizard-step-label {
display: none;
}
.app-wizard-card {
padding: var(--app-spacing);
}
}
/* ── Revision timeline (commit graph) ────────────────────────────── */
.handover-revision-timeline {
position: relative;
display: flex;
flex-direction: column;
padding-left: 1.25rem;
}
/* Vertical line */
.handover-revision-timeline::before {
content: "";
position: absolute;
left: 2.9px;
top: 0.5rem;
bottom: 0.5rem;
width: 1px;
background: var(--app-border);
}
.handover-revision-item {
position: relative;
display: flex;
align-items: flex-start;
gap: 0.25rem;
padding: calc(var(--app-spacing) * 0.4) 0;
}
/* Circle node */
.handover-revision-item::before {
content: "";
position: absolute;
left: -1.25rem;
top: calc(var(--app-spacing) * 0.4 + 0.35rem);
width: 0.5rem;
height: 0.5rem;
border-radius: 50%;
border: 2px solid var(--app-border);
background: var(--app-background-color);
z-index: 1;
flex-shrink: 0;
}
.handover-revision-item.is-active::before {
border-color: var(--app-primary);
background: var(--app-primary);
}
.handover-revision-item:first-child::before {
border-color: var(--app-primary);
background: var(--app-primary);
}
.handover-revision-link {
display: flex;
flex-direction: column;
gap: 0.1rem;
flex: 1;
min-width: 0;
padding: calc(var(--app-spacing) * 0.25) calc(var(--app-spacing) * 0.4);
border-radius: var(--app-border-radius);
text-decoration: none;
color: inherit;
transition: background 0.15s ease;
}
.handover-revision-link:hover {
background: color-mix(in srgb, var(--app-primary) 6%, transparent);
text-decoration: none;
}
.handover-revision-item.is-active .handover-revision-link {
background: color-mix(in srgb, var(--app-primary) 10%, transparent);
}
.handover-revision-compare {
flex-shrink: 0;
padding: 0.2rem;
margin-top: calc(var(--app-spacing) * 0.25);
color: var(--app-muted-color);
text-decoration: none;
border-radius: var(--app-border-radius);
opacity: 0.55;
transition:
opacity 0.15s ease,
color 0.15s ease;
}
.handover-revision-item:hover .handover-revision-compare,
.handover-revision-compare:focus-visible {
opacity: 1;
}
.handover-revision-compare:hover {
color: var(--app-primary);
}
.handover-revision-compare:focus-visible {
outline: 2px solid color-mix(in srgb, var(--app-primary) 45%, transparent);
outline-offset: 2px;
}
.handover-revision-number {
display: flex;
align-items: center;
gap: 0.4rem;
font-weight: var(--font-semibold, 600);
font-size: var(--text-sm);
}
.handover-revision-number .badge {
font-size: var(--text-xs);
padding: 0.05em 0.4em;
}
.handover-revision-meta {
display: flex;
flex-direction: column;
font-size: var(--text-xs);
color: var(--app-muted-color);
line-height: 1.35;
}
.handover-revision-change {
color: var(--app-contrast, #1f2937);
font-size: var(--text-xs);
}
.handover-revision-restore {
margin-top: calc(var(--app-spacing) * 0.75);
}
.handover-revision-restore button {
width: 100%;
margin-bottom: 0;
}
/* ── Revision banner ───────────────────────────────────────────────── */
.handover-revision-banner {
display: flex;
align-items: center;
justify-content: space-between;
gap: var(--app-spacing);
padding: calc(var(--app-spacing) * 0.6) calc(var(--app-spacing) * 1);
margin: 0 calc(var(--app-spacing) * 2) calc(var(--app-spacing) * 0.5);
background: color-mix(in srgb, var(--app-primary) 8%, transparent);
border: 1px solid color-mix(in srgb, var(--app-primary) 20%, transparent);
border-radius: var(--app-border-radius);
font-size: var(--text-sm);
}
.handover-revision-banner p {
margin: 0;
display: flex;
align-items: center;
gap: 0.4rem;
}
.handover-revision-banner a {
flex-shrink: 0;
margin-bottom: 0;
}
/* ── Diff highlighting (git-diff style) ──────────────────────────── */
.handover-diff-field {
position: relative;
border-radius: var(--app-border-radius);
padding: calc(var(--app-spacing) * 0.5) calc(var(--app-spacing) * 0.75);
margin-left: calc(var(--app-spacing) * -0.75);
margin-right: calc(var(--app-spacing) * -0.75);
}
.handover-diff-changed {
background: color-mix(in srgb, hsl(40 90% 50%) 8%, transparent);
border-left: 3px solid hsl(40 90% 50%);
}
.handover-diff-added {
background: color-mix(in srgb, hsl(145 60% 42%) 8%, transparent);
border-left: 3px solid hsl(145 60% 42%);
}
.handover-diff-removed {
background: color-mix(in srgb, hsl(0 70% 55%) 8%, transparent);
border-left: 3px solid hsl(0 70% 55%);
}
.handover-diff-removed input,
.handover-diff-removed select,
.handover-diff-removed textarea {
text-decoration: line-through;
opacity: 0.5;
}
.handover-diff-indicator {
display: inline-flex;
align-items: center;
gap: 0.3rem;
margin-top: calc(var(--app-spacing) * 0.15);
font-size: var(--text-xs);
line-height: 1.3;
}
.handover-diff-indicator::before {
content: "±";
font-weight: var(--font-semibold, 600);
color: hsl(40 70% 45%);
}
.handover-diff-added .handover-diff-indicator::before {
content: "+";
color: hsl(145 60% 38%);
}
.handover-diff-removed .handover-diff-indicator::before {
content: "";
color: hsl(0 70% 50%);
}
/* Domain detail page */
.helpdesk-domain-url-prominent {
font-size: var(--text-lg);
font-weight: var(--font-semibold);
word-break: break-all;
text-decoration: none;
}
.helpdesk-domain-url-prominent:hover {
text-decoration: underline;
}
.helpdesk-domain-overview-grid {
display: grid;
grid-template-columns: 1fr 1fr;
gap: calc(var(--app-spacing) * 1.25);
align-items: start;
}
@media (max-width: 760px) {
.helpdesk-domain-overview-grid {
grid-template-columns: 1fr;
}
}
/* Related domains — compact aside list */
.helpdesk-domain-related-item {
display: flex;
align-items: center;
justify-content: space-between;
gap: calc(var(--app-spacing) * 0.35);
padding: calc(var(--app-spacing) * 0.4) 0;
border-bottom: 1px solid var(--app-border-subtle, #f0f0f0);
text-decoration: none;
color: inherit;
font-size: var(--text-sm);
}
.helpdesk-domain-related-item:last-child {
border-bottom: 0;
}
.helpdesk-domain-related-item:hover .helpdesk-domain-related-item-url {
text-decoration: underline;
}
.helpdesk-domain-related-item-url {
overflow: hidden;
text-overflow: ellipsis;
white-space: nowrap;
min-width: 0;
}
/* Handover list — Stripe-style compact clickable rows */
.helpdesk-domain-handover-list {
display: flex;
flex-direction: column;
gap: 1px;
background: var(--app-border-subtle, #f0f0f0);
border-radius: var(--app-border-radius);
overflow: hidden;
}
.helpdesk-domain-handover-item {
display: block;
padding: calc(var(--app-spacing) * 0.65) calc(var(--app-spacing) * 0.75);
background: var(--app-card-background-color, #fff);
text-decoration: none;
color: inherit;
transition: background-color 0.15s ease;
}
.helpdesk-domain-handover-item:hover {
background: var(--app-card-sectioning-background-color, #fafafa);
}
.helpdesk-domain-handover-item-main {
display: flex;
align-items: center;
justify-content: space-between;
gap: calc(var(--app-spacing) * 0.5);
}
.helpdesk-domain-handover-item-product {
font-size: var(--text-sm);
font-weight: var(--font-semibold);
color: var(--app-contrast, #1f2937);
}
.helpdesk-domain-handover-item-meta {
margin-top: 0.15rem;
font-size: var(--text-xs);
color: var(--app-muted, #6c757d);
}
td.gridjs-td .badge[role="button"] {
cursor: pointer;
transition: filter 0.12s ease;
}
td.gridjs-td .badge[role="button"]:hover {
filter: brightness(0.92);
}
td.gridjs-td .badge[role="button"]:focus {
outline: 2px solid var(--app-primary, #0d6efd);
outline-offset: 1px;
}
}