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breadcrumb-the-shire/modules/helpdesk/i18n
fs 5ab4380a63 feat(helpdesk): split team dashboard into Current and Performance tabs
Current tab: snapshot KPIs (open, unassigned, avg age) and per-agent
table with open/critical/age columns. No period filter needed.

Performance tab: period-filtered KPI (resolved) with segment control
(30/90/180/365d) and per-agent table sorted by resolved count.

Separates the two core questions: "Who needs help now?" vs.
"How did the team perform over time?"

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-05 18:53:39 +02:00
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