fs
aee9cb10f3
Add support/sales/controlling dashboards with KPIs, trend charts and risk indicators. Add debitor communication timeline, contact filters, system recommendations engine, and configurable controlling risk rules. Rename search→index to fix query-string preservation on back navigation. Remove fake escalation rate metric, add KPI info tooltips, and switch trend chart colors to red (created) / green (closed) for clarity. Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
83 lines
2.5 KiB
PHP
83 lines
2.5 KiB
PHP
<?php
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use MintyPHP\Module\Helpdesk\HelpdeskAuthorizationPolicy;
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use MintyPHP\Module\Helpdesk\Service\DebitorCacheControl;
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use MintyPHP\Module\Helpdesk\Service\DebitorDetailService;
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use MintyPHP\Http\SessionStoreInterface;
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use MintyPHP\Router;
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use MintyPHP\Support\Guard;
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Guard::requireLogin();
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Guard::requireAbilityOrForbidden(HelpdeskAuthorizationPolicy::ABILITY_ACCESS);
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gridRequireGetRequest();
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$request = requestInput();
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$customerNo = trim((string) $request->query('customerNo', ''));
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$customerName = trim((string) $request->query('customerName', ''));
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$refreshRequested = DebitorCacheControl::parseRefreshFlag($request->query('refresh', ''));
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if ($customerNo === '' || $customerName === '') {
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http_response_code(400);
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Router::json(['ok' => false, 'error' => 'Missing parameters']);
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return;
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}
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// Reuse session cache from tickets endpoint when available (avoids duplicate OData call)
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$sessionStore = app(SessionStoreInterface::class);
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$session = $sessionStore->all();
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$tenantScope = DebitorCacheControl::resolveTenantScope($session);
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if ($refreshRequested) {
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DebitorCacheControl::invalidateDebitorCaches($sessionStore, $tenantScope, $customerNo, true);
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}
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$cacheKey = DebitorCacheControl::ticketsKey($tenantScope, $customerNo);
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$cacheTtl = DebitorCacheControl::TTL_STANDARD_SECONDS;
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$cached = $sessionStore->get($cacheKey);
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if (!$refreshRequested && is_array($cached) && isset($cached['fetched_at']) && (time() - (int) $cached['fetched_at']) < $cacheTtl) {
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$cachedTickets = $cached['tickets'] ?? [];
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if (!is_array($cachedTickets)) {
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$cachedTickets = [];
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}
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$summary = DebitorDetailService::summarizeTickets($cachedTickets);
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$summary['meta'] = [
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'cache_used' => true,
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'cache_bypassed' => false,
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'cache_refreshed' => false,
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];
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Router::json($summary);
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return;
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}
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// Cache miss — load via service, populate cache, then summarize
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$service = app(DebitorDetailService::class);
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$ticketsResult = $service->loadTickets($customerNo, $customerName);
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if (!($ticketsResult['ok'] ?? false)) {
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Router::json(['ok' => false, 'error' => $ticketsResult['error'] ?? 'Failed to load tickets']);
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return;
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}
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$tickets = $ticketsResult['tickets'] ?? [];
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if (!is_array($tickets)) {
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$tickets = [];
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}
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$sessionStore->set($cacheKey, [
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'tickets' => $tickets,
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'fetched_at' => time(),
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]);
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$summary = DebitorDetailService::summarizeTickets($tickets);
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$summary['meta'] = [
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'cache_used' => false,
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'cache_bypassed' => $refreshRequested,
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'cache_refreshed' => $refreshRequested,
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];
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Router::json($summary);
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