@layer pages {
  /* Clickable rows — shared between search results and ticket list */
  .app-clickable-row {
    cursor: pointer;
    transition: background-color 0.15s ease;
  }

  .app-clickable-row:hover,
  .app-clickable-row:focus-visible {
    background: color-mix(in srgb, var(--app-contrast, #000) 4%, transparent);
  }

  .app-clickable-row:focus-visible {
    outline: 2px solid var(--app-primary, #0d6efd);
    outline-offset: -2px;
  }

  /* Overview tab — header links */
  .app-stats-table-header .helpdesk-tab-link {
    float: right;
    font-size: 0.8125rem;
    font-weight: 400;
    text-decoration: none;
  }

  .app-stats-table-header .helpdesk-tab-link:hover {
    text-decoration: underline;
  }

  /* KPI tile wrappers — ensure data-kpi spans don't break flex layout */
  .app-tiles > [data-kpi] {
    display: contents;
  }

  /* Activity timeline */
  .helpdesk-timeline {
    padding: 0.75rem 1rem;
  }

  .helpdesk-timeline-date {
    font-size: 0.75rem;
    font-weight: 600;
    color: var(--app-muted, #6c757d);
    text-transform: uppercase;
    letter-spacing: 0.03em;
    padding: 0.75rem 0 0.375rem;
    border-bottom: 1px solid var(--app-border, #dee2e6);
    margin-bottom: 0.5rem;
  }

  .helpdesk-timeline-date:first-child {
    padding-top: 0;
  }

  .helpdesk-timeline-entry {
    display: flex;
    align-items: flex-start;
    gap: 0.625rem;
    padding: 0.375rem 0;
    font-size: 0.875rem;
    line-height: 1.4;
  }

  .helpdesk-timeline-icon {
    flex: 0 0 1.5rem;
    width: 1.5rem;
    height: 1.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    font-size: 0.75rem;
  }

  .helpdesk-timeline-entry[data-variant="message"] .helpdesk-timeline-icon {
    background: #d9e8fb;
    color: #1a56db;
  }

  .helpdesk-timeline-entry[data-variant="status"] .helpdesk-timeline-icon {
    background: #fde8d8;
    color: #b35c14;
  }

  .helpdesk-timeline-entry[data-variant="forward"] .helpdesk-timeline-icon {
    background: #f3e8ff;
    color: #7c3aed;
  }

  .helpdesk-timeline-entry[data-variant="file"] .helpdesk-timeline-icon {
    background: #d9f2e6;
    color: #1f6a3a;
  }

  .helpdesk-timeline-entry[data-variant="other"] .helpdesk-timeline-icon {
    background: var(--app-border, #dee2e6);
    color: var(--app-muted, #6c757d);
  }

  .helpdesk-timeline-body {
    flex: 1;
    min-width: 0;
  }

  .helpdesk-timeline-body strong {
    font-weight: 600;
  }

  .helpdesk-timeline-time {
    margin-left: 0.5rem;
    color: var(--app-muted, #6c757d);
    font-size: 0.8125rem;
  }
}