<?php

use MintyPHP\Http\SessionStoreInterface;
use MintyPHP\Module\Helpdesk\HelpdeskAuthorizationPolicy;
use MintyPHP\Module\Helpdesk\Service\UpdateService;
use MintyPHP\Router;
use MintyPHP\Support\Guard;

Guard::requireLogin();
Guard::requireAbilityOrForbidden(HelpdeskAuthorizationPolicy::ABILITY_UPDATES_VIEW);
gridRequireGetRequest();

use MintyPHP\Module\Helpdesk\Service\DebitorCacheControl;

$request = requestInput();
$filters = [
    'status' => trim((string) $request->query('status', '')),
    'category' => trim((string) $request->query('category', '')),
    'ticket_state' => trim((string) $request->query('ticket_state', '')),
    'search' => trim((string) $request->query('search', '')),
];

$sessionStore = app(SessionStoreInterface::class);
$session = $sessionStore->all();
$tenantId = (int) ($session['current_tenant']['id'] ?? 0);

$refreshRequested = DebitorCacheControl::parseRefreshFlag($request->query('refresh', ''));
if ($refreshRequested) {
    $tenantScope = DebitorCacheControl::resolveTenantScope($session);
    $sessionStore->remove(DebitorCacheControl::updateTicketsKey($tenantScope));
}

$service = app(UpdateService::class);

try {
    $result = $service->getUpdatesList($tenantId, $filters);
} catch (\Throwable) {
    Router::json(['rows' => [], 'total' => 0, 'error' => true]);

    return;
}

$rows = $result['rows'] ?? [];

$debitorBaseUrl = lurl('helpdesk/debitor/');
$ticketBaseUrl = lurl('helpdesk/ticket/');

$formatBcDate = static function (string $raw): string {
    $raw = trim($raw);
    if ($raw === '') {
        return '';
    }
    try {
        return (new \DateTimeImmutable($raw))->format('d.m.Y H:i');
    } catch (\Throwable) {
        return $raw;
    }
};

$preparedRows = [];
foreach ($rows as $row) {
    $ticketNo = (string) ($row['ticket_no'] ?? '');
    $status = (string) ($row['status'] ?? 'open');
    $categoryCode = (string) ($row['category_code'] ?? '');
    $debitorNo = (string) ($row['debitor_no'] ?? '');

    $ticketState = (string) ($row['ticket_state'] ?? '');

    $preparedRows[] = [
        'ticket_no' => $ticketNo,
        'ticket_url' => $ticketNo !== '' ? $ticketBaseUrl . rawurlencode($ticketNo) : '',
        'ticket_description' => (string) ($row['ticket_description'] ?? ''),
        'category_code' => $categoryCode,
        'category_label' => UpdateService::categoryLabel($categoryCode),
        'category_variant' => UpdateService::categoryVariant($categoryCode),
        'debitor_no' => $debitorNo,
        'debitor_name' => (string) ($row['debitor_name'] ?? ''),
        'debitor_url' => $debitorNo !== '' ? $debitorBaseUrl . rawurlencode($debitorNo) : '',
        'domain_no' => (string) ($row['domain_no'] ?? ''),
        'domain_url' => (string) ($row['domain_url'] ?? ''),
        'gitea_path' => (string) ($row['gitea_path'] ?? ''),
        'notes' => (string) ($row['notes'] ?? ''),
        'created_on' => $formatBcDate((string) ($row['created_on'] ?? '')),
        'ticket_state' => $ticketState,
        'ticket_state_label' => UpdateService::ticketStateLabel($ticketState),
        'ticket_state_variant' => UpdateService::ticketStateVariant($ticketState),
        'status' => $status,
        'status_label' => UpdateService::statusLabel($status),
        'status_variant' => UpdateService::statusVariant($status),
        'local_id' => $row['local_id'] ?? null,
    ];
}

Router::json([
    'rows' => $preparedRows,
    'total' => count($preparedRows),
    'truncated' => $result['truncated'] ?? false,
]);