- New statuses: under_review
- New DB fields: assigned_to, assigned_by, assigned_at, due_date (migration 012)
- HandoverNotificationService: emails on assign and review-request
- HandoverService: assign(), submitForReview(), resendNotification()
- Assign page: manager selects employee + due date, resend notification
- Create wizard: manager can assign during creation (step 1)
- Edit page: "Submit for review" button for assignee, assign link for manager
- List page: open/closed tabs, non-managers see only their assigned handovers
- Email templates: handover_assigned + handover_review_requested (de/en)
- i18n keys added for de and en
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Add a reusable CSV-export building block to the core so any Grid.js list
page can gain a filter/sort-aware download with two clicks of glue.
Core primitive:
- core/Service/Export/CsvExportService: flavor-aware writer (plain CSV
or Excel-compatible UTF-8+BOM+semicolon), with OWASP-aligned formula-
injection escape (=, @, +, -, TAB, CR) applied to both rows *and*
headers. Value objects for columns (ExportColumn) carry an extractor
closure and an allowSignedNumeric flag for phone-number-shaped cells.
- core/Support/helpers/export.php: thin HTTP layer (exportSendCsv,
exportCapLimit, exportResolveFlavor, exportRequireGetRequest) reusing
the requestInput() contract for GR-CORE-003 consistency. Filename is
sanitized and length-clamped; callers must still enforce auth.
- templates/partials/app-list-export-dropdown.phtml: zero-config
<details class="dropdown"> with CSV + Excel triggers.
- web/js/core/app-list-export.js: initListExport({ gridConfig, exportUrl })
mirrors the current grid filters + sort onto the export URL and
navigates, preserving session cookies for download.
First consumer — Helpdesk domains:
- DomainListService extracts the shared filter/enrich/sort logic from
domains-data so the grid endpoint and the new domains/export endpoint
cannot drift.
- domains/export endpoint delegates to DomainListService, declares
ExportColumns (with translated level labels), and exits via
exportSendCsv.
- domains-data now ~20 lines, delegating to DomainListService.
Tests:
- CsvExportServiceTest (10 cases): both flavors, BOM/no-BOM, formula
escapes incl. TAB/CR, header escape, signed-numeric allowlist,
quoting, multiline, empty columns, generator-compatible iterable.
- ExportHelpersTest (5 cases): exportCapLimit bounds.
- DomainListServiceTest (8 cases): filter, search, "all" sentinel,
sort, paging, enrichment, BC failure, tenant-scoped security filter.
Gates: PHPUnit green, PHPStan clean on touched files, module:sync ok.
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
New Updates page in the Helpdesk module that fetches UPDATE/UPDATE-HF tickets
from Business Central (PBI_LV_Tickets) and allows assigning a domain and Gitea
link via a dialog. Ticket status (from BC) and assignment status (local) are
shown as separate columns with filters for both plus type and free-text search.
Assigned updates also appear on the domain detail page. Includes session-cached
BC fetch with refresh button, admin permissions, migration, and 16 unit tests.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Every save creates an immutable revision snapshot. The aside shows a
commit-graph-style timeline (newest first) with vertical line, circle
nodes, version numbers, change type, user, and date. Clicking a past
revision renders it readonly with inline git-diff-style highlights
(changed/added/removed with tinted backgrounds). Compare mode allows
diffing any two arbitrary revisions. MANAGE users can restore old
versions, which creates a new revision preserving full history.
New: HandoverRevisionService, HandoverRevisionRepository,
migration 006, 14 PHPUnit tests, DE/EN translations.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Implement handover protocols as a new entity in the helpdesk module,
allowing users to create fillable protocol records from admin-defined
software product schemas.
Key additions:
- DB migration (helpdesk_handovers table) with tenant scope
- HandoverService with status workflow (draft/in_progress/completed/archived)
- Three-tier permissions (view/create/manage)
- Two-step creation wizard (Stripe-style assistant)
- Grid.js list page with search and status filter
- Edit/detail page with aside metadata and status controls
- Reusable core autocomplete lookup component (app-lookup-field)
- Debitor lookup data endpoint for autocomplete
- Dynamic form rendering from schema snapshots
- 11 PHPUnit tests for HandoverService
- DE+EN i18n translations (48 keys each)
Also includes: PHPStan fixes (dead code removal, stale baseline cleanup),
software product edit title improvement, fieldset simplification,
and Stripe-style hover for schema preview.
Workflow: HD-HANDOVERS-001 (.agents/runs/HD-HANDOVERS-001/)
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Add a new Software-Produkte feature to the helpdesk module that syncs
contract types (Create_SaaS_License=true) from BC OData into a local
database table with a nightly scheduler job, providing a Grid.js list
page and detail/edit page for managing custom product names.
- DB migration 003: helpdesk_software_products table (code UNIQUE key)
- BcODataGateway: FS_Contract_Types entity with SaaS filter + fallback
- SoftwareProductRepository: upsert, listPaged, softDelete, updateName
- SoftwareProductSyncService: fetch → upsert → soft-delete lifecycle
- SoftwareProductSyncJobHandler: daily at 02:00 via scheduler platform
- SoftwareProductService: web UI business logic with validation
- Permission: helpdesk.software-products.manage (nav-gated)
- List page: Grid.js with Code, BC Description, Name, Status columns
- Detail page: Code/BC Description read-only, Name editable, PRG pattern
- i18n: de + en translation keys
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- Move HelpdeskTenantSettingsRepository and HelpdeskTokenRepository from
Service/ to Repository/ directory (GR-SEC-003: SQL only in repositories)
- Make AccessControl constructor require IntendedUrlService explicitly
instead of falling back to `new IntendedUrlService()` (GR-TEST-002:
no service instantiation outside factories)
- Update all imports and tests accordingly
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Introduce per-tenant override for helpdesk BC connection config.
New table helpdesk_tenant_settings stores tenant-specific credentials
with encrypted secrets (AES-256-GCM). EffectiveHelpdeskSettingsService
resolves global vs tenant config per request. Settings UI extended with
tenant override tab, toggle, and dual editing mode.
All runtime consumers (OData, SOAP, OAuth) read through the new
resolver. Token cache flushed on any config change. Default behavior
unchanged — tenants use global config until override explicitly enabled.
Also includes risk radar UI refinements: Stripe-style card redesign
with accent borders and score pills, removal of redundant KPI tiles
and search, and filtering of zero-score entries.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Add support/sales/controlling dashboards with KPIs, trend charts and
risk indicators. Add debitor communication timeline, contact filters,
system recommendations engine, and configurable controlling risk rules.
Rename search→index to fix query-string preservation on back navigation.
Remove fake escalation rate metric, add KPI info tooltips, and switch
trend chart colors to red (created) / green (closed) for clarity.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
- add helpdesk module pages, services, settings and tests
- standardize debtor list on drawer/grid contracts and robust filter drawer behavior
- add helpdesk aside panel navigation and settings visibility provider
- switch primary list slug to helpdesk/debitor and remove helpdesk/search compatibility
- include required core contract updates for list contracts and detail/drawer integration
