Commit Graph

3 Commits

Author SHA1 Message Date
fs
26bf972f47 feat(helpdesk): simplify settings by merging recommendations and controlling into automation tab
Merge 'System recommendations' (5 rules × 3-4 fields) and 'Controlling'
(4 rules × 2 fields) into a single 'Automation' tab with two sections:
Recommendations and Risk monitoring. Each rule now shows only a toggle and
help text; priority fields removed (hardcoded in action). Advanced disclosure
for recommendation thresholds. Fix nav highlighting bug where 'Kunden' was
also highlighted when Settings was active.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-05 17:58:00 +02:00
fs
aee9cb10f3 feat(helpdesk): add dashboards, communication feed, settings UI and fix routing
Add support/sales/controlling dashboards with KPIs, trend charts and
risk indicators. Add debitor communication timeline, contact filters,
system recommendations engine, and configurable controlling risk rules.

Rename search→index to fix query-string preservation on back navigation.
Remove fake escalation rate metric, add KPI info tooltips, and switch
trend chart colors to red (created) / green (closed) for clarity.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
2026-04-04 18:34:03 +02:00
fs
a0d7670dd7 feat(helpdesk): align module with core list/drawer standards
- add helpdesk module pages, services, settings and tests

- standardize debtor list on drawer/grid contracts and robust filter drawer behavior

- add helpdesk aside panel navigation and settings visibility provider

- switch primary list slug to helpdesk/debitor and remove helpdesk/search compatibility

- include required core contract updates for list contracts and detail/drawer integration
2026-04-02 17:48:27 +02:00