- Use Router::download() instead of die() to avoid Analyzer rejection
- Add 5 PHPUnit tests for BcSoapGateway::getTicketFile() (F-001)
- Add test for file metadata on communication entries (F-002)
- Add rel=noopener noreferrer on target=_blank links (F-003)
- Add aria-hidden on download icon, aria-label on image link (F-003)
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Add 3 new ticket list filters: Support User (dynamic select), Contact (dynamic
select), and Period (30/90/180/365 days). Extend categories endpoint to also
return support_users and contacts arrays from the same cached ticket data.
Add server-side filtering for all three in the data endpoint.
Resolve support user abbreviation codes to full names in the communication chat
widget. For single-ticket view, infer code-to-name from Support_User_Name when
only one support code appears. For debitor view, build map from already-fetched
entries across tickets with no additional API calls.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Add support/sales/controlling dashboards with KPIs, trend charts and
risk indicators. Add debitor communication timeline, contact filters,
system recommendations engine, and configurable controlling risk rules.
Rename search→index to fix query-string preservation on back navigation.
Remove fake escalation rate metric, add KPI info tooltips, and switch
trend chart colors to red (created) / green (closed) for clarity.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
