Add a new Software-Produkte feature to the helpdesk module that syncs
contract types (Create_SaaS_License=true) from BC OData into a local
database table with a nightly scheduler job, providing a Grid.js list
page and detail/edit page for managing custom product names.
- DB migration 003: helpdesk_software_products table (code UNIQUE key)
- BcODataGateway: FS_Contract_Types entity with SaaS filter + fallback
- SoftwareProductRepository: upsert, listPaged, softDelete, updateName
- SoftwareProductSyncService: fetch → upsert → soft-delete lifecycle
- SoftwareProductSyncJobHandler: daily at 02:00 via scheduler platform
- SoftwareProductService: web UI business logic with validation
- Permission: helpdesk.software-products.manage (nav-gated)
- List page: Grid.js with Code, BC Description, Name, Status columns
- Detail page: Code/BC Description read-only, Name editable, PRG pattern
- i18n: de + en translation keys
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- Move HelpdeskTenantSettingsRepository and HelpdeskTokenRepository from
Service/ to Repository/ directory (GR-SEC-003: SQL only in repositories)
- Make AccessControl constructor require IntendedUrlService explicitly
instead of falling back to `new IntendedUrlService()` (GR-TEST-002:
no service instantiation outside factories)
- Update all imports and tests accordingly
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Introduce per-tenant override for helpdesk BC connection config.
New table helpdesk_tenant_settings stores tenant-specific credentials
with encrypted secrets (AES-256-GCM). EffectiveHelpdeskSettingsService
resolves global vs tenant config per request. Settings UI extended with
tenant override tab, toggle, and dual editing mode.
All runtime consumers (OData, SOAP, OAuth) read through the new
resolver. Token cache flushed on any config change. Default behavior
unchanged — tenants use global config until override explicitly enabled.
Also includes risk radar UI refinements: Stripe-style card redesign
with accent borders and score pills, removal of redundant KPI tiles
and search, and filtering of zero-score entries.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Add support/sales/controlling dashboards with KPIs, trend charts and
risk indicators. Add debitor communication timeline, contact filters,
system recommendations engine, and configurable controlling risk rules.
Rename search→index to fix query-string preservation on back navigation.
Remove fake escalation rate metric, add KPI info tooltips, and switch
trend chart colors to red (created) / green (closed) for clarity.
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
- add helpdesk module pages, services, settings and tests
- standardize debtor list on drawer/grid contracts and robust filter drawer behavior
- add helpdesk aside panel navigation and settings visibility provider
- switch primary list slug to helpdesk/debitor and remove helpdesk/search compatibility
- include required core contract updates for list contracts and detail/drawer integration
