3 Commits

Author SHA1 Message Date
fs
ea786f5341 feat(helpdesk): add multi-tenant BC connection settings with risk radar refinements
Introduce per-tenant override for helpdesk BC connection config.
New table helpdesk_tenant_settings stores tenant-specific credentials
with encrypted secrets (AES-256-GCM). EffectiveHelpdeskSettingsService
resolves global vs tenant config per request. Settings UI extended with
tenant override tab, toggle, and dual editing mode.

All runtime consumers (OData, SOAP, OAuth) read through the new
resolver. Token cache flushed on any config change. Default behavior
unchanged — tenants use global config until override explicitly enabled.

Also includes risk radar UI refinements: Stripe-style card redesign
with accent borders and score pills, removal of redundant KPI tiles
and search, and filtering of zero-score entries.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-06 10:29:59 +02:00
fs
2c2392b398 fix(helpdesk): address code review findings for ticket files
- Use Router::download() instead of die() to avoid Analyzer rejection
- Add 5 PHPUnit tests for BcSoapGateway::getTicketFile() (F-001)
- Add test for file metadata on communication entries (F-002)
- Add rel=noopener noreferrer on target=_blank links (F-003)
- Add aria-hidden on download icon, aria-label on image link (F-003)

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-05 22:53:17 +02:00
fs
e897cc2c56 feat(helpdesk): add ticket/debtor communication feed and chat timeline UI 2026-04-03 16:45:41 +02:00