feat(helpdesk): add ticket/debtor communication feed and chat timeline UI
This commit is contained in:
@@ -111,4 +111,321 @@
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color: var(--app-muted, #6c757d);
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font-size: 0.8125rem;
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}
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/* Communication feed (ticket + debtor aside) */
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.helpdesk-comm-hint {
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margin: 0.75rem 1rem 0;
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font-size: 0.8125rem;
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color: var(--app-muted, #6c757d);
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}
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.helpdesk-comm-feed {
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display: flex;
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flex-direction: column;
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gap: 0.75rem;
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margin: 0;
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padding: 0.75rem 1rem;
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list-style: none;
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max-height: 26rem;
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min-width: 0;
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}
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.helpdesk-comm-feed > li {
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margin: 0;
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padding: 0;
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list-style: none;
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}
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#ticket-communication .helpdesk-comm-feed {
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max-height: 34rem;
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}
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#app-details-aside-section .helpdesk-comm-feed {
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max-height: none;
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height: 100%;
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min-height: 0;
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padding: 0.5rem 0 0;
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}
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.helpdesk-chat-row {
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display: flex;
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flex-direction: column;
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gap: 0.25rem;
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max-width: 100%;
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min-width: 0;
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}
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.helpdesk-chat-row--message {
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--helpdesk-tl-x: 7px;
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--helpdesk-tl-dot: 10px;
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position: relative;
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align-self: stretch;
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padding: 0.05rem 0 0.05rem 1.35rem;
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}
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.helpdesk-chat-row--customer {
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align-self: flex-start;
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}
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.helpdesk-chat-row--support {
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align-self: flex-start;
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}
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.helpdesk-chat-row--activity {
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align-self: stretch;
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max-width: 100%;
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gap: 0.15rem;
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}
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.helpdesk-chat-meta-block {
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display: grid;
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gap: 0.18rem;
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min-width: 0;
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}
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.helpdesk-chat-meta-block--center {
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justify-items: center;
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}
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.helpdesk-chat-meta-row {
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display: flex;
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flex-wrap: wrap;
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align-items: center;
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gap: 0.12rem 0.45rem;
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font-size: 0.6875rem;
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color: var(--app-muted, #6c757d);
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min-width: 0;
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}
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.helpdesk-chat-meta-row > * {
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min-width: 0;
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}
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.helpdesk-chat-meta-row > * + *::before {
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content: "•";
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margin-right: 0.4rem;
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color: color-mix(in srgb, var(--app-muted, #6c757d) 70%, transparent);
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}
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.helpdesk-chat-meta-row--center {
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justify-content: center;
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}
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.helpdesk-chat-meta-item {
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line-height: 1.35;
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max-width: 100%;
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overflow-wrap: anywhere;
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}
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.helpdesk-chat-meta-link {
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color: color-mix(in srgb, var(--app-primary, #1a56db) 88%, #0b2e7a);
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text-decoration: none;
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line-height: 1.35;
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max-width: 100%;
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overflow-wrap: anywhere;
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}
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.helpdesk-chat-meta-link:hover {
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text-decoration: underline;
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}
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.helpdesk-chat-actor {
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display: block;
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font-size: 0.8125rem;
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font-weight: 600;
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color: var(--app-contrast, #1f2937);
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overflow-wrap: anywhere;
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}
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.helpdesk-chat-time {
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font-size: 0.75rem;
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color: var(--app-muted, #6c757d);
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white-space: normal;
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overflow-wrap: anywhere;
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}
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.helpdesk-chat-meta-row--center .helpdesk-chat-time {
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margin-left: 0;
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}
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.helpdesk-chat-bubble {
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margin: 0;
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border: 1px solid #d0d7de;
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background: #fff;
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border-radius: 0.5rem;
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padding: 0.62rem 0.78rem;
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white-space: pre-wrap;
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word-break: break-word;
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overflow-wrap: anywhere;
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line-height: 1.45;
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box-shadow: 0 1px 0 rgb(27 31 36 / 0.04);
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}
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.helpdesk-chat-row--customer .helpdesk-chat-bubble {
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background: var(--app-secondary);
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color: var(--app-secondary-inverse);
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border-color: var(--app-secondary-border);
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}
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.helpdesk-chat-row--support .helpdesk-chat-bubble {
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background: var(--app-primary);
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border-color: var(--app-primary);
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color: var(--app-primary-inverse);
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}
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.helpdesk-chat-row--message::before {
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content: "";
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position: absolute;
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left: var(--helpdesk-tl-x);
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top: -0.45rem;
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bottom: -0.45rem;
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width: 1px;
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background: color-mix(in srgb, var(--app-border, #dee2e6) 88%, transparent);
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z-index: 0;
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}
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.helpdesk-chat-row--message::after {
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content: "";
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position: absolute;
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left: calc(var(--helpdesk-tl-x) - (var(--helpdesk-tl-dot) / 2) + 0.5px);
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top: 0.52rem;
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width: var(--helpdesk-tl-dot);
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height: var(--helpdesk-tl-dot);
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border-radius: 50%;
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box-sizing: border-box;
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border: 2px solid
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color-mix(in srgb, var(--app-border, #dee2e6) 82%, #8f9bae);
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background: #fff;
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z-index: 1;
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}
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.helpdesk-chat-row--message > * {
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position: relative;
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z-index: 1;
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}
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.helpdesk-chat-row--message .helpdesk-chat-meta-block,
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.helpdesk-chat-row--message .helpdesk-chat-bubble {
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margin-left: 1.35rem;
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}
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.helpdesk-chat-activity {
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--helpdesk-tl-x: 7px;
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--helpdesk-tl-dot: 10px;
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position: relative;
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display: block;
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padding: 0.1rem 0 0.1rem 1.35rem;
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margin: 0;
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}
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.helpdesk-chat-activity::before {
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content: "";
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position: absolute;
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left: var(--helpdesk-tl-x);
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top: -0.45rem;
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bottom: -0.45rem;
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width: 1px;
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background: linear-gradient(
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to bottom,
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transparent 0%,
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color-mix(in srgb, var(--app-border, #dee2e6) 88%, transparent) 12%,
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color-mix(in srgb, var(--app-border, #dee2e6) 88%, transparent) 88%,
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transparent 100%
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);
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z-index: 0;
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}
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.helpdesk-chat-activity::after {
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content: "";
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position: absolute;
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left: calc(var(--helpdesk-tl-x) - (var(--helpdesk-tl-dot) / 2) + 0.5px);
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top: 0.48rem;
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width: var(--helpdesk-tl-dot);
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height: var(--helpdesk-tl-dot);
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border-radius: 50%;
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box-sizing: border-box;
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border: 2px solid
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color-mix(in srgb, var(--app-border, #dee2e6) 86%, #8f9bae);
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background: #fff;
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z-index: 1;
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}
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.helpdesk-chat-activity-pill {
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position: relative;
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z-index: 1;
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display: block;
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border-radius: 0;
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border: 0;
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border-left: 0;
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background: transparent;
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color: color-mix(in srgb, var(--app-muted, #6c757d) 92%, #334155);
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padding: 0.08rem 0 0.08rem 0;
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font-size: 0.8rem;
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font-weight: 500;
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line-height: 1.4;
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max-width: 100%;
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white-space: normal;
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overflow: visible;
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text-overflow: clip;
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overflow-wrap: anywhere;
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}
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.helpdesk-chat-activity[data-variant="status"] .helpdesk-chat-activity-pill {
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color: color-mix(in srgb, var(--app-muted, #6c757d) 92%, #334155);
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}
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.helpdesk-chat-activity[data-variant="forward"] .helpdesk-chat-activity-pill {
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color: color-mix(in srgb, var(--app-muted, #6c757d) 92%, #334155);
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}
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.helpdesk-chat-activity[data-variant="file"] .helpdesk-chat-activity-pill {
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color: color-mix(in srgb, var(--app-muted, #6c757d) 92%, #334155);
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}
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#app-details-aside-section .helpdesk-chat-row {
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max-width: 100%;
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min-width: 0;
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}
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#app-details-aside-section .helpdesk-chat-time {
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margin-left: 0;
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}
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#app-details-aside-section .helpdesk-chat-meta-row {
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gap: 0.25rem 0.4rem;
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}
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@media (min-width: 968px) {
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.app-details-container {
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overflow-x: hidden;
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overflow-x: clip;
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}
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#app-details-aside-section {
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display: flex;
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min-width: 0;
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}
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#app-details-aside-section .helpdesk-comm-aside {
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display: flex;
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flex-direction: column;
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flex: 1;
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height: 100%;
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min-height: 0;
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}
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#app-details-aside-section #debitor-communication-content:not([hidden]) {
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display: flex;
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flex: 1;
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min-height: 0;
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min-width: 0;
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}
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#app-details-aside-section #debitor-communication-feed {
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display: flex;
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flex-direction: column;
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flex: 1;
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min-height: 0;
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min-width: 0;
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}
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}
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}
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