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feat(helpdesk): refactor multi-tenant BC settings and risk radar improvements

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Restructure helpdesk tenant settings into per-connection config with
improved token handling. Update risk radar data endpoint and UI.
Clean up ImageUploadTrait and update architecture contract tests.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
Felix Schneider
2026-04-06 22:22:17 +02:00
parent 1582844b01
commit cacd1fb6d1
20 changed files with 439 additions and 396 deletions
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117
modules/helpdesk/web/css/helpdesk.css
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@@ -529,6 +529,49 @@
margin-bottom: calc(var(--app-spacing) * 0.75);
}
.helpdesk-risk-legend {
width: 100%;
}
.helpdesk-risk-legend-list {
list-style: none;
display: flex;
flex-wrap: wrap;
gap: calc(var(--app-spacing) * 0.5) calc(var(--app-spacing) * 0.75);
margin: 0;
padding: 0;
}
.helpdesk-risk-legend-item {
display: inline-flex;
align-items: center;
gap: calc(var(--app-spacing) * 0.25);
font-size: var(--text-sm, 0.875rem);
}
.helpdesk-risk-legend-dot {
width: 0.65rem;
height: 0.65rem;
border-radius: 999px;
flex: 0 0 auto;
border: 1px solid transparent;
}
.helpdesk-risk-legend-dot.helpdesk-risk-level-high {
background: var(--app-danger, #dc3545);
border-color: color-mix(in srgb, var(--app-danger, #dc3545) 70%, black);
}
.helpdesk-risk-legend-dot.helpdesk-risk-level-medium {
background: var(--app-warning, #f59e0b);
border-color: color-mix(in srgb, var(--app-warning, #f59e0b) 70%, black);
}
.helpdesk-risk-legend-dot.helpdesk-risk-level-low {
background: var(--app-success, #198754);
border-color: color-mix(in srgb, var(--app-success, #198754) 70%, black);
}
.helpdesk-risk-radar-grid {
display: grid;
grid-template-columns: repeat(auto-fill, minmax(20rem, 1fr));
@@ -542,7 +585,9 @@
border-radius: var(--app-radius, 0.375rem);
padding: calc(var(--app-spacing) * 0.65) calc(var(--app-spacing) * 0.75);
margin-bottom: 0;
transition: border-color 0.15s ease, box-shadow 0.15s ease;
transition:
border-color 0.15s ease,
box-shadow 0.15s ease;
cursor: pointer;
}
@@ -582,21 +627,23 @@
.helpdesk-risk-card-header {
display: flex;
align-items: center;
align-items: self-start;
justify-content: space-between;
gap: calc(var(--app-spacing) * 0.6);
}
.helpdesk-risk-card-score {
font-variant-numeric: tabular-nums;
font-weight: 600;
font-size: var(--text-xs, 0.75rem);
flex-shrink: 0;
line-height: 1;
padding: 0.2em 0.55em;
border-radius: 999px;
display: inline-flex;
align-items: center;
width: 3.5ch;
height: 3.5ch;
text-align: center;
justify-content: center;
}
.helpdesk-risk-card-score.helpdesk-risk-level-high {
@@ -606,12 +653,20 @@
.helpdesk-risk-card-score.helpdesk-risk-level-medium {
color: color-mix(in srgb, var(--app-warning, #f59e0b) 85%, black);
background: color-mix(in srgb, var(--app-warning, #f59e0b) 12%, transparent);
background: color-mix(
in srgb,
var(--app-warning, #f59e0b) 12%,
transparent
);
}
.helpdesk-risk-card-score.helpdesk-risk-level-low {
color: var(--app-success, #198754);
background: color-mix(in srgb, var(--app-success, #198754) 10%, transparent);
background: color-mix(
in srgb,
var(--app-success, #198754) 10%,
transparent
);
}
.helpdesk-risk-card-info {
@@ -640,46 +695,6 @@
color: var(--app-muted-color);
}
.helpdesk-risk-card-driver-bar {
flex: 1;
height: 4px;
border-radius: 999px;
background: color-mix(in srgb, var(--app-muted-border-color) 50%, transparent);
}
.helpdesk-risk-card-driver-fill {
height: 100%;
border-radius: 999px;
background: var(--app-primary, #0d6efd);
transition: width 0.3s ease;
}
.helpdesk-risk-detail-dimensions {
display: grid;
gap: calc(var(--app-spacing) * 0.4);
margin-bottom: calc(var(--app-spacing) * 0.75);
}
.helpdesk-risk-detail-dim {
display: flex;
align-items: center;
gap: calc(var(--app-spacing) * 0.5);
}
.helpdesk-risk-detail-dim-label {
min-width: 10ch;
font-size: var(--text-sm, 0.875rem);
font-weight: 500;
}
.helpdesk-risk-detail-dim-value {
font-variant-numeric: tabular-nums;
font-size: var(--text-sm, 0.875rem);
color: var(--app-muted-color);
min-width: 5ch;
text-align: right;
}
.helpdesk-risk-detail-tickets {
width: 100%;
font-size: var(--text-sm, 0.875rem);
@@ -696,12 +711,17 @@
color: var(--app-muted-color);
padding: calc(var(--app-spacing) * 0.3) calc(var(--app-spacing) * 0.5);
border-bottom: 1px solid var(--app-muted-border-color);
background: color-mix(in srgb, var(--app-muted-border-color) 20%, transparent);
background: color-mix(
in srgb,
var(--app-muted-border-color) 20%,
transparent
);
}
.helpdesk-risk-detail-tickets td {
padding: calc(var(--app-spacing) * 0.3) calc(var(--app-spacing) * 0.5);
border-bottom: 1px solid color-mix(in srgb, var(--app-muted-border-color) 40%, transparent);
border-bottom: 1px solid
color-mix(in srgb, var(--app-muted-border-color) 40%, transparent);
}
.helpdesk-risk-detail-tickets tbody tr:last-child td {
@@ -1559,7 +1579,6 @@
max-height: none;
}
/* --- Controlling dashboard --- */
/* Segment control — radio + label (no button CSS bleed) */