feat(helpdesk): refactor multi-tenant BC settings and risk radar improvements
Restructure helpdesk tenant settings into per-connection config with improved token handling. Update risk radar data endpoint and UI. Clean up ImageUploadTrait and update architecture contract tests. Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
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@@ -55,7 +55,6 @@
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"Save": "Speichern",
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"Settings saved": "Einstellungen gespeichert",
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"Configuration incomplete": "Konfiguration unvollständig",
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"OData connection": "OData-Verbindung",
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"OData Base URL": "OData-Basis-URL",
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"Base URL without Company path segment": "Basis-URL ohne Company-Pfadsegment",
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"Company name": "Firmenname",
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@@ -64,11 +63,10 @@
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"Auth mode": "Auth-Modus",
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"Basic Auth": "Basic Auth",
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"OAuth2 (client credentials)": "OAuth2 (Client Credentials)",
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"Basic Auth credentials": "Basic-Auth-Zugangsdaten",
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"Username": "Benutzername",
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"Password": "Passwort",
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"Leave unchanged to keep current password": "Leer lassen, um das aktuelle Passwort beizubehalten",
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"OAuth2 credentials": "OAuth2-Zugangsdaten",
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"Leave empty to keep current password": "Leer lassen, um das aktuelle Passwort beizubehalten",
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"Saved": "Gespeichert",
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"Azure Tenant ID": "Azure-Mandanten-ID",
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"Client ID": "Client-ID",
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"Client Secret": "Client-Secret",
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@@ -286,15 +284,14 @@
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"Min. age": "Mindestalter",
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"Min. open": "Mind. offen",
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"Team": "Team",
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"Team dashboard": "Team-Dashboard",
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"Team dashboard": "Auslastung",
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"Team workload": "Team-Auslastung",
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"Support agent": "Support-Mitarbeiter",
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"Open": "Offen",
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"Critical (>48h open)": "Kritisch (>48h offen)",
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"Avg. age (h)": "Ø Alter (h)",
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"Resolved in period": "Gelöst im Zeitraum",
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"Not assigned": "Nicht zugewiesen",
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"Could not load team dashboard.": "Team-Dashboard konnte nicht geladen werden.",
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"Could not load team dashboard.": "Auslastung konnte nicht geladen werden.",
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"No team data available.": "Keine Team-Daten verfügbar.",
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"Top customers": "Top-Kunden",
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"Top categories": "Top-Kategorien",
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@@ -309,6 +306,11 @@
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"Trend": "Trend",
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"Risk radar": "Risiko-Radar",
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"Risk score": "Risiko-Score",
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"Risk traffic light logic": "Ampel-Logik",
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"High risk (55-100)": "Hohes Risiko (55-100)",
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"Medium risk (25-54)": "Mittleres Risiko (25-54)",
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"Low risk (0-24)": "Niedriges Risiko (0-24)",
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"Score = weighted sum: Open pressure (35), Trend (30), SLA overdue (25), Inactivity (10).": "Score = gewichtete Summe: Offene Tickets (35), Trend (30), SLA überfällig (25), Inaktivität (10).",
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"High risk": "Hohes Risiko",
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"Medium risk": "Mittleres Risiko",
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"Low risk": "Niedriges Risiko",
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@@ -327,14 +329,14 @@
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"more than resolved": "mehr als gelöst",
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"SLA breaches": "SLA-Verletzungen",
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"Oldest ticket": "Ältestes Ticket",
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"Tenant override": "Mandanten-Override",
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"General connection": "Allgemeine Verbindung",
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"Tenant connection": "Mandanten-Verbindung",
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"Configuration source": "Konfigurationsquelle",
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"Current tenant": "Aktueller Mandant",
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"Use tenant-specific configuration": "Mandantenspezifische Konfiguration verwenden",
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"When enabled, this tenant uses its own BC connection instead of the global configuration.": "Wenn aktiviert, nutzt dieser Mandant seine eigene BC-Verbindung anstelle der globalen Konfiguration.",
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"Tenant connection": "Mandanten-Verbindung",
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"Tenant authentication": "Mandanten-Authentifizierung",
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"This tenant inherits the global configuration. Enable the toggle above to use tenant-specific settings.": "Dieser Mandant erbt die globale Konfiguration. Aktivieren Sie den Schalter oben, um mandantenspezifische Einstellungen zu verwenden.",
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"Tenant settings saved": "Mandanten-Einstellungen gespeichert",
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"Token endpoint must use HTTPS": "Token-Endpunkt muss HTTPS verwenden"
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"Token endpoint must use HTTPS": "Token-Endpunkt muss HTTPS verwenden",
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"The current tenant uses its own configuration. Changes here only affect tenants without a tenant-specific connection.": "Der aktuelle Mandant verwendet eine eigene Verbindung. Änderungen hier betreffen nur Mandanten ohne eigene Verbindung.",
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"Failed to save tenant settings": "Mandanten-Einstellungen konnten nicht gespeichert werden"
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}
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