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fix(helpdesk): remove double bullets, replace dialog bars with score table

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- Remove '• ' prefix from reason list items (CSS list-style handles it)
- Replace abstract dimension bars in dialog with a clear table showing
  dimension name, score (0-100), and weighted contribution per row
- Total row shows final risk score

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
Felix Schneider
2026-04-06 00:39:35 +02:00
parent e279e469da
commit caa1e430a3
1 changed files with 27 additions and 15 deletions
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42
modules/helpdesk/web/js/helpdesk-risk-radar.js
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@@ -131,7 +131,7 @@ if (container) {
if (reasons.length > 0) {
const reasonList = h('ul', 'helpdesk-risk-card-reasons');
for (const r of reasons) {
reasonList.appendChild(h('li', '', '• ' + r));
reasonList.appendChild(h('li', '', r));
}
card.appendChild(reasonList);
}
@@ -153,23 +153,35 @@ if (container) {
dialogTitle.textContent = (customer.customer_name || customer.customer_no) + ' — ' + customer.risk_score + '/100';
dialogBody.replaceChildren();
// All 5 dimensions
// All 5 dimensions as table with raw value, score, weight
const dims = customer.dimensions || [];
const dimSection = h('div', 'helpdesk-risk-detail-dimensions');
const dimTable = h('table', 'helpdesk-risk-detail-tickets');
const dimHead = h('thead');
const dimHeadRow = h('tr');
dimHeadRow.appendChild(h('th', '', d('labelScore', 'Dimension')));
dimHeadRow.appendChild(h('th', '', d('labelScore', 'Score')));
dimHeadRow.appendChild(h('th', '', '%'));
dimHead.appendChild(dimHeadRow);
dimTable.appendChild(dimHead);
const dimBody = h('tbody');
for (const dim of dims) {
const row = h('div', 'helpdesk-risk-detail-dim');
row.appendChild(h('span', 'helpdesk-risk-detail-dim-label', dimLabel(dim.id)));
const bar = h('div', 'helpdesk-risk-card-driver-bar');
const fill = h('div', 'helpdesk-risk-card-driver-fill');
fill.style.width = (dim.dimension_score !== null ? Math.min(100, dim.dimension_score) : 0) + '%';
bar.appendChild(fill);
row.appendChild(bar);
const val = h('span', 'helpdesk-risk-detail-dim-value');
val.textContent = dim.dimension_score !== null ? dim.dimension_score + '/100' : '—';
row.appendChild(val);
dimSection.appendChild(row);
const tr = h('tr');
tr.appendChild(h('td', '', dimLabel(dim.id)));
tr.appendChild(h('td', '', dim.dimension_score !== null ? String(dim.dimension_score) : '—'));
tr.appendChild(h('td', '', dim.weighted_points > 0 ? dim.weighted_points.toFixed(1) : '—'));
dimBody.appendChild(tr);
}
dialogBody.appendChild(dimSection);
// Total row
const totalTr = h('tr');
totalTr.appendChild(h('td', '', 'Total'));
const totalTd = h('td', '');
totalTd.style.fontWeight = '700';
totalTd.textContent = String(customer.risk_score);
totalTr.appendChild(totalTd);
totalTr.appendChild(h('td', '', ''));
dimBody.appendChild(totalTr);
dimTable.appendChild(dimBody);
dialogBody.appendChild(dimTable);
// Open tickets list
const tickets = customer.open_tickets || [];