feat(helpdesk): Übergabe assignment workflow
- New statuses: under_review - New DB fields: assigned_to, assigned_by, assigned_at, due_date (migration 012) - HandoverNotificationService: emails on assign and review-request - HandoverService: assign(), submitForReview(), resendNotification() - Assign page: manager selects employee + due date, resend notification - Create wizard: manager can assign during creation (step 1) - Edit page: "Submit for review" button for assignee, assign link for manager - List page: open/closed tabs, non-managers see only their assigned handovers - Email templates: handover_assigned + handover_review_requested (de/en) - i18n keys added for de and en Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
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@@ -53,6 +53,7 @@ return [
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['path' => 'helpdesk/handovers/create', 'target' => 'helpdesk/handovers/create'],
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['path' => 'helpdesk/handovers/edit/{id}', 'target' => 'helpdesk/handovers/edit'],
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['path' => 'helpdesk/handovers/bulk/{action}', 'target' => 'helpdesk/handovers/bulk'],
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['path' => 'helpdesk/handovers/assign/{id}', 'target' => 'helpdesk/handovers/assign'],
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['path' => 'helpdesk/debitor-lookup-data', 'target' => 'helpdesk/debitor-lookup-data'],
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['path' => 'helpdesk/handover-domains-data', 'target' => 'helpdesk/handover-domains-data'],
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['path' => 'helpdesk/updates', 'target' => 'helpdesk/updates'],
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