diff --git a/modules/helpdesk/lib/Module/Helpdesk/Service/BcODataGateway.php b/modules/helpdesk/lib/Module/Helpdesk/Service/BcODataGateway.php
index 80176eb..0448976 100644
--- a/modules/helpdesk/lib/Module/Helpdesk/Service/BcODataGateway.php
+++ b/modules/helpdesk/lib/Module/Helpdesk/Service/BcODataGateway.php
@@ -599,7 +599,7 @@ class BcODataGateway
     {
         $url = $this->settingsGateway->buildEntityUrl(self::ENTITY_TICKETS_LV)
             . '?$top=500'
-            . '&$select=' . rawurlencode('No,Customer_No,Category_1_Code,Escalation_Code,Ticket_State,Last_Activity_Date,Created_On,Process_Stage,Process_Code,Support_User_Name,Description,Company_Contact_Name')
+            . '&$select=' . rawurlencode('No,Customer_No,Category_1_Code,Escalation_Code,Ticket_State,Last_Activity_Date,Created_On,Process_Stage,Process_Code,Support_User_Name')
             . '&$orderby=' . rawurlencode('Created_On desc');
 
         $response = $this->request('GET', $url);
diff --git a/modules/helpdesk/lib/Module/Helpdesk/Service/DebitorDetailService.php b/modules/helpdesk/lib/Module/Helpdesk/Service/DebitorDetailService.php
index c7835fa..f505451 100644
--- a/modules/helpdesk/lib/Module/Helpdesk/Service/DebitorDetailService.php
+++ b/modules/helpdesk/lib/Module/Helpdesk/Service/DebitorDetailService.php
@@ -1658,7 +1658,7 @@ class DebitorDetailService
 
                 $agents[$normalizedUser]['open_ticket_details'][] = [
                     'no' => trim((string) ($ticket['No'] ?? '')),
-                    'description' => trim((string) ($ticket['Description'] ?? '')),
+                    'description' => trim((string) ($ticket['Description'] ?? (string) ($ticket['Category_1_Code'] ?? ''))),
                     'age_hours' => $ageHours,
                     'critical' => $isCritical,
                     'customer_name' => trim((string) ($ticket['Company_Contact_Name'] ?? '')),
diff --git a/modules/helpdesk/web/js/helpdesk-team.js b/modules/helpdesk/web/js/helpdesk-team.js
index 6c9ed3c..8613c3b 100644
--- a/modules/helpdesk/web/js/helpdesk-team.js
+++ b/modules/helpdesk/web/js/helpdesk-team.js
@@ -206,7 +206,15 @@ if (container) {
       const res = await fetch(dataUrl + '?' + params.toString(), { credentials: 'same-origin' });
       const json = await res.json();
 
-      if (!json.ok) { showState('error'); return; }
+      if (!json.ok) {
+        console.error('[helpdesk-team] API error:', json.error || json);
+        if (elError) {
+          const p = elError.querySelector('p');
+          if (p && json.error) p.textContent = json.error;
+        }
+        showState('error');
+        return;
+      }
       if (!json.members || json.members.length === 0) { showState('empty'); return; }
 
       renderCurrentTab(json.members);