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feat(helpdesk): add tooltip on trend arrow explaining backlog direction

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Hover over ↑/↓ shows a data-tooltip explaining the delta in plain
language: 'More tickets received than resolved — backlog is growing.'

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
Felix Schneider
2026-04-05 21:11:28 +02:00
parent f2aa45dd2c
commit be58cb4426
4 changed files with 16 additions and 3 deletions
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4
modules/helpdesk/i18n/default_en.json
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@@ -301,5 +301,7 @@
"Current": "Current",
"Performance": "Performance",
"Historical": "Historical",
"Queue": "Queue"
"Queue": "Queue",
"trend_tooltip_up": "More tickets received than resolved in the period — backlog is growing.",
"trend_tooltip_down": "More tickets resolved than received in the period — backlog is shrinking."
}