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fix(helpdesk): show 'System' instead of 'Unknown user' for empty actors

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Ticket log entries without Created_By (e.g. system-generated) now show
'System' instead of 'Unbekannter Benutzer'. Missing timestamps show
a dash instead of 'Unbekannte Zeit'.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
Felix Schneider
2026-04-05 20:03:50 +02:00
parent c80e317875
commit b667ecca0c
1 changed files with 2 additions and 2 deletions
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4
modules/helpdesk/web/js/helpdesk-communication.js
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@@ -31,7 +31,7 @@ function entryTimestamp(entry, t) {
if (date && time) return `${date} ${time}`; if (date && time) return `${date} ${time}`;
if (entry.timestamp_iso) return entry.timestamp_iso; if (entry.timestamp_iso) return entry.timestamp_iso;
if (date) return date; if (date) return date;
return t('Unknown time'); return '—';
} }
function participantRole(entry) { function participantRole(entry) {
@@ -84,7 +84,7 @@ export function renderCommunicationFeed(entries, options = {}) {
let html = '<ol class="helpdesk-comm-feed" role="list">'; let html = '<ol class="helpdesk-comm-feed" role="list">';
for (const entry of list) { for (const entry of list) {
const actor = entry.actor || t('Unknown user'); const actor = entry.actor || 'System';
const typeVariant = entry.type_variant || 'other'; const typeVariant = entry.type_variant || 'other';
const type = entry.type || ''; const type = entry.type || '';
const stateSubtype = entry.state_subtype || ''; const stateSubtype = entry.state_subtype || '';