diff --git a/modules/helpdesk/pages/helpdesk/handovers/create().php b/modules/helpdesk/pages/helpdesk/handovers/create().php
index 175b952..3e86ada 100644
--- a/modules/helpdesk/pages/helpdesk/handovers/create().php
+++ b/modules/helpdesk/pages/helpdesk/handovers/create().php
@@ -20,11 +20,6 @@ $returnTarget = requestResolveReturnTarget('helpdesk/handovers');
 $closeTarget = requestResolveReturnTarget('helpdesk/handovers');
 $createTarget = requestPathWithReturnTarget('helpdesk/handovers/create', $returnTarget);
 
-$step = (int) $request->query('step', '1');
-if ($step < 1 || $step > 2) {
-    $step = 1;
-}
-
 $errorBag = formErrors();
 $productService = app(SoftwareProductService::class);
 $handoverService = app(HandoverService::class);
@@ -33,25 +28,84 @@ $appSession = $sessionStore->all();
 $sessionKey = 'module.helpdesk.handover_create';
 
 $authService = app(AuthorizationService::class);
-$userId0 = (int) ($appSession['user']['id'] ?? 0);
-$canManage = $authService->authorize(HelpdeskAuthorizationPolicy::ABILITY_HANDOVERS_MANAGE, ['actor_user_id' => $userId0])->isAllowed();
+$currentUserId = (int) ($appSession['user']['id'] ?? 0);
+$currentTenantId = (int) ($appSession['current_tenant']['id'] ?? 0);
+$canManage = $authService->authorize(HelpdeskAuthorizationPolicy::ABILITY_HANDOVERS_MANAGE, ['actor_user_id' => $currentUserId])->isAllowed();
 
-// ── Step 1: Select debitor + product ─────────────────────────────────
+// For managers: step 1 = mode selection (self/assign), step 2 = form, step 3 = protocol (self mode only)
+// For non-managers: step 1 = form, step 2 = protocol
+$step = (int) $request->query('step', '1');
+$mode = $request->query('mode', ''); // 'self' or 'assign'
 
-if ($step === 1) {
+// ── Manager step 1: choose mode ──────────────────────────────────────
+
+if ($canManage && $step === 1) {
+    if ($request->isMethod('POST')) {
+        if (!Session::checkCsrfToken()) {
+            Flash::error(t('Form expired, please try again'), $createTarget, 'csrf_expired');
+            Router::redirect($createTarget);
+            return;
+        }
+
+        $chosenMode = (string) $request->body('mode', '');
+        if (!in_array($chosenMode, ['self', 'assign'], true)) {
+            $errorBag->add('mode', t('Please select an option'));
+        }
+
+        if (!$errorBag->hasAny()) {
+            $sessionStore->remove($sessionKey);
+            Router::redirect(lurl('helpdesk/handovers/create') . '?step=2&mode=' . $chosenMode . ($returnTarget ? '&return=' . rawurlencode($returnTarget) : ''));
+            return;
+        }
+    }
+
+    $errors = $errorBag->toFlatList();
+    $validationSummaryErrors = $errorBag->toArray();
+    Buffer::set('title', t('New handover'));
+    Buffer::set('style_groups', json_encode(['helpdesk']));
+    $breadcrumbs = [
+        ['label' => t('Home'), 'path' => 'admin'],
+        ['label' => t('Helpdesk'), 'path' => 'helpdesk'],
+        ['label' => t('Handovers'), 'path' => 'helpdesk/handovers'],
+        ['label' => t('New handover')],
+    ];
+    return;
+}
+
+// ── Step for form (step 2 for managers, step 1 for non-managers) ──────
+
+$formStep = $canManage ? 2 : 1;
+$protocolStep = $canManage ? 3 : 2;
+
+// Redirect non-managers who somehow get step > 2
+if (!$canManage && $step > 2) {
+    $step = 1;
+}
+
+// For managers: validate mode param
+if ($canManage && $step >= 2) {
+    $sessionData = $sessionStore->get($sessionKey);
+    $mode = $mode ?: (string) ($sessionData['mode'] ?? '');
+    if (!in_array($mode, ['self', 'assign'], true)) {
+        Router::redirect($createTarget);
+        return;
+    }
+}
+
+// ── Form step: select debitor + product (+ assignee for assign mode) ──
+
+if ($step === $formStep) {
     $productsWithSchema = $productService->listWithSchema();
 
     $tenantUsers = [];
-    if ($canManage) {
-        $session = app(SessionStoreInterface::class)->all();
-        $tenantId = (int) ($session['current_tenant']['id'] ?? 0);
+    if ($canManage && $mode === 'assign') {
         $rows = DB::select(
             'SELECT u.id, u.display_name, u.email'
             . ' FROM users u'
             . ' JOIN user_tenants ut ON ut.user_id = u.id'
             . ' WHERE ut.tenant_id = ? AND u.active = 1'
             . ' ORDER BY u.display_name ASC',
-            (string) $tenantId
+            (string) $currentTenantId
         );
         $tenantUsers = is_array($rows) ? $rows : [];
     }
@@ -70,7 +124,6 @@ if ($step === 1) {
         if (!Session::checkCsrfToken()) {
             Flash::error(t('Form expired, please try again'), $createTarget, 'csrf_expired');
             Router::redirect($createTarget);
-
             return;
         }
 
@@ -93,8 +146,13 @@ if ($step === 1) {
             }
         }
 
+        if ($canManage && $mode === 'assign' && $form['assigned_to'] <= 0) {
+            $errorBag->add('assigned_to', t('Please select an employee to assign'));
+        }
+
         if (!$errorBag->hasAny()) {
             $sessionStore->set($sessionKey, [
+                'mode' => $mode,
                 'debitor_no' => trim($form['debitor_no']),
                 'debitor_name' => trim($form['debitor_name']),
                 'product_code' => trim($form['product_code']),
@@ -104,9 +162,41 @@ if ($step === 1) {
                 'due_date' => trim($form['due_date']),
             ]);
 
-            Router::redirect(lurl('helpdesk/handovers/create') . '?step=2' . ($returnTarget ? '&return=' . rawurlencode($returnTarget) : ''));
+            // Assign mode: create record immediately and send invitation, skip protocol step
+            if ($canManage && $mode === 'assign') {
+                $result = $handoverService->create(
+                    $currentTenantId,
+                    trim($form['debitor_no']),
+                    trim($form['debitor_name']),
+                    trim($form['product_code']),
+                    trim($form['domain_no']),
+                    trim($form['domain_url']),
+                    $currentUserId,
+                    []
+                );
 
-            return;
+                if (!($result['ok'] ?? false)) {
+                    foreach ($result['errors'] ?? [] as $key => $msg) {
+                        $errorBag->add($key, $msg);
+                    }
+                } else {
+                    $handoverId = $result['id'];
+                    $dueDate = trim($form['due_date']) ?: null;
+                    $handoverService->assign($currentTenantId, $handoverId, $form['assigned_to'], $currentUserId, $dueDate, HandoverService::PERMISSION_MANAGE);
+                    $sessionStore->remove($sessionKey);
+
+                    $editUrl = lurl('helpdesk/handovers/edit/' . $handoverId);
+                    Flash::success(t('Handover created and assigned'), $editUrl, 'handover_created');
+                    Router::redirect($editUrl);
+                    return;
+                }
+            } else {
+                // Self mode: continue to protocol step
+                $nextStep = $protocolStep;
+                $modeParam = $canManage ? '&mode=' . $mode : '';
+                Router::redirect(lurl('helpdesk/handovers/create') . '?step=' . $nextStep . $modeParam . ($returnTarget ? '&return=' . rawurlencode($returnTarget) : ''));
+                return;
+            }
         }
     }
 
@@ -114,14 +204,13 @@ if ($step === 1) {
     $validationSummaryErrors = $errorBag->toArray();
 }
 
-// ── Step 2: Fill protocol form ───────────────────────────────────────
+// ── Protocol step: fill protocol form ────────────────────────────────
 
-if ($step === 2) {
+if ($step === $protocolStep) {
     $wizardData = $sessionStore->get($sessionKey);
     if (!is_array($wizardData) || empty($wizardData['debitor_no']) || empty($wizardData['product_code'])) {
         Flash::error(t('Please complete step 1 first'), $createTarget, 'wizard_step_missing');
         Router::redirect($createTarget);
-
         return;
     }
 
@@ -129,7 +218,6 @@ if ($step === 2) {
     if ($product === null) {
         Flash::error(t('Software product not found'), $createTarget, 'product_not_found');
         Router::redirect($createTarget);
-
         return;
     }
 
@@ -144,13 +232,12 @@ if ($step === 2) {
 
     if ($request->isMethod('POST')) {
         if (!Session::checkCsrfToken()) {
-            Flash::error(t('Form expired, please try again'), $createTarget . '?step=2', 'csrf_expired');
-            Router::redirect($createTarget . '?step=2');
-
+            $modeParam = $canManage ? '&mode=' . ($wizardData['mode'] ?? 'self') : '';
+            Flash::error(t('Form expired, please try again'), $createTarget . '?step=' . $protocolStep . $modeParam, 'csrf_expired');
+            Router::redirect($createTarget . '?step=' . $protocolStep . $modeParam);
             return;
         }
 
-        // Collect field values from POST
         foreach ($schemaFields as $field) {
             $key = $field['key'] ?? null;
             if ($key === null) {
@@ -164,17 +251,14 @@ if ($step === 2) {
             }
         }
 
-        $tenantId = (int) ($appSession['current_tenant']['id'] ?? 0);
-        $userId = (int) ($appSession['user']['id'] ?? 0);
-
         $result = $handoverService->create(
-            $tenantId,
+            $currentTenantId,
             $wizardData['debitor_no'],
             $wizardData['debitor_name'],
             $wizardData['product_code'],
             $wizardData['domain_no'] ?? '',
             $wizardData['domain_url'] ?? '',
-            $userId,
+            $currentUserId,
             $fieldValues
         );
 
@@ -183,21 +267,11 @@ if ($step === 2) {
             $validationSummaryErrors = $result['errors'] ?? [];
         } else {
             $handoverId = $result['id'];
-
-            // Auto-assign if an assignee was selected (managers only)
-            $assignedTo = (int) ($wizardData['assigned_to'] ?? 0);
-            if ($assignedTo > 0 && $canManage) {
-                $dueDate = trim((string) ($wizardData['due_date'] ?? '')) ?: null;
-                $handoverService->assign($tenantId, $handoverId, $assignedTo, $userId, $dueDate, HandoverService::PERMISSION_MANAGE);
-            }
-
-            // Clear wizard session
             $sessionStore->remove($sessionKey);
 
             $editUrl = lurl('helpdesk/handovers/edit/' . $handoverId);
             Flash::success(t('Handover created'), $editUrl, 'handover_created');
             Router::redirect($editUrl);
-
             return;
         }
     }
diff --git a/modules/helpdesk/pages/helpdesk/handovers/create(default).phtml b/modules/helpdesk/pages/helpdesk/handovers/create(default).phtml
index 3feb6bd..3a2fc53 100644
--- a/modules/helpdesk/pages/helpdesk/handovers/create(default).phtml
+++ b/modules/helpdesk/pages/helpdesk/handovers/create(default).phtml
@@ -10,13 +10,38 @@ $schemaFields = is_array($schemaFields ?? null) ? $schemaFields : [];
 $fieldValues = is_array($fieldValues ?? null) ? $fieldValues : [];
 $wizardData = is_array($wizardData ?? null) ? $wizardData : [];
 $productDisplayName = $productDisplayName ?? '';
-
-$steps = [
-    ['label' => t('Customer & product'), 'number' => 1],
-    ['label' => t('Protocol'), 'number' => 2],
-];
 $canManage = $canManage ?? false;
+$mode = $mode ?? '';
 $tenantUsers = is_array($tenantUsers ?? null) ? $tenantUsers : [];
+$formStep = $canManage ? 2 : 1;
+$protocolStep = $canManage ? 3 : 2;
+
+// Build step indicator
+if ($canManage) {
+    $steps = [
+        ['label' => t('Type'), 'number' => 1],
+        ['label' => t('Customer & product'), 'number' => 2],
+        ['label' => t('Protocol'), 'number' => 3],
+    ];
+    // For assign mode, step 3 is skipped — show only 2 steps
+    if ($mode === 'assign') {
+        $steps = [
+            ['label' => t('Type'), 'number' => 1],
+            ['label' => t('Customer & product'), 'number' => 2],
+        ];
+    }
+} else {
+    $steps = [
+        ['label' => t('Customer & product'), 'number' => 1],
+        ['label' => t('Protocol'), 'number' => 2],
+    ];
+}
+
+// Map actual step number to display step number for indicator
+$displayStep = $step;
+if ($canManage && $mode === 'assign' && $step === 2) {
+    $displayStep = 2;
+}
 ?>
 <div class="app-wizard-content">
   <div class="app-wizard-header">
@@ -29,13 +54,13 @@ $tenantUsers = is_array($tenantUsers ?? null) ? $tenantUsers : [];
   <!-- Step indicator -->
   <nav class="app-wizard-steps" aria-label="<?php e(t('Progress')); ?>">
     <?php foreach ($steps as $s): ?>
-      <div class="app-wizard-step<?php if ($s['number'] === $step): ?> is-active<?php elseif ($s['number'] < $step): ?> is-completed<?php endif; ?>"
-           <?php if ($s['number'] === $step): ?>aria-current="step"<?php endif; ?>>
+      <div class="app-wizard-step<?php if ($s['number'] === $displayStep): ?> is-active<?php elseif ($s['number'] < $displayStep): ?> is-completed<?php endif; ?>"
+           <?php if ($s['number'] === $displayStep): ?>aria-current="step"<?php endif; ?>>
         <span class="app-wizard-step-number"><?php e($s['number']); ?></span>
         <span class="app-wizard-step-label"><?php e($s['label']); ?></span>
       </div>
       <?php if ($s['number'] < count($steps)): ?>
-        <div class="app-wizard-step-connector<?php if ($s['number'] < $step): ?> is-completed<?php endif; ?>" aria-hidden="true"></div>
+        <div class="app-wizard-step-connector<?php if ($s['number'] < $displayStep): ?> is-completed<?php endif; ?>" aria-hidden="true"></div>
       <?php endif; ?>
     <?php endforeach; ?>
   </nav>
@@ -44,12 +69,51 @@ $tenantUsers = is_array($tenantUsers ?? null) ? $tenantUsers : [];
     <?php require templatePath('partials/app-details-validation-summary.phtml'); ?>
   <?php endif; ?>
 
-  <!-- Step 1: Customer & Product -->
-  <?php if ($step === 1): ?>
+  <!-- Manager step 1: choose mode -->
+  <?php if ($canManage && $step === 1): ?>
     <div class="app-wizard-card">
-      <form method="post" id="wizard-step-1">
-        <h2 class="app-wizard-card-heading"><?php e(t('Select customer and product')); ?></h2>
-        <p class="app-wizard-card-description"><?php e(t('Choose the customer and software product for this handover protocol.')); ?></p>
+      <form method="post" id="wizard-mode-select">
+        <h2 class="app-wizard-card-heading"><?php e(t('How do you want to proceed?')); ?></h2>
+
+        <div class="app-wizard-field-group">
+          <label style="display:flex;align-items:flex-start;gap:10px;cursor:pointer;padding:12px 14px;border:1px solid var(--border-color,#ddd);border-radius:6px;margin-bottom:8px;">
+            <input type="radio" name="mode" value="self" style="margin-top:3px;">
+            <span>
+              <strong><?php e(t('Create myself')); ?></strong><br>
+              <small style="color:var(--text-muted,#888)"><?php e(t('I will fill in the handover protocol myself.')); ?></small>
+            </span>
+          </label>
+          <label style="display:flex;align-items:flex-start;gap:10px;cursor:pointer;padding:12px 14px;border:1px solid var(--border-color,#ddd);border-radius:6px;">
+            <input type="radio" name="mode" value="assign" style="margin-top:3px;">
+            <span>
+              <strong><?php e(t('Assign to employee')); ?></strong><br>
+              <small style="color:var(--text-muted,#888)"><?php e(t('An employee will receive an invitation to fill in the protocol.')); ?></small>
+            </span>
+          </label>
+          <?php if (!empty($errors['mode'])): ?>
+            <p class="field-error"><?php e($errors['mode']); ?></p>
+          <?php endif; ?>
+        </div>
+
+        <?php \MintyPHP\Session::getCsrfInput(); ?>
+
+        <div class="app-wizard-actions">
+          <a href="<?php e(lurl($closeTarget)); ?>" role="button" class="outline secondary"><?php e(t('Cancel')); ?></a>
+          <button type="submit" class="primary"><?php e(t('Continue')); ?></button>
+        </div>
+      </form>
+    </div>
+
+  <!-- Form step: select customer + product (+ assignee for assign mode) -->
+  <?php elseif ($step === $formStep): ?>
+    <div class="app-wizard-card">
+      <form method="post" id="wizard-step-form">
+        <?php if ($mode === 'assign'): ?>
+          <h2 class="app-wizard-card-heading"><?php e(t('Select customer, product and employee')); ?></h2>
+        <?php else: ?>
+          <h2 class="app-wizard-card-heading"><?php e(t('Select customer and product')); ?></h2>
+          <p class="app-wizard-card-description"><?php e(t('Choose the customer and software product for this handover protocol.')); ?></p>
+        <?php endif; ?>
 
         <div class="app-wizard-field-group">
           <label><?php e(t('Customer')); ?> <span class="handover-form-required">*</span></label>
@@ -69,6 +133,9 @@ $tenantUsers = is_array($tenantUsers ?? null) ? $tenantUsers : [];
             <input type="hidden" name="debitor_no" data-lookup-value value="<?php e($form['debitor_no'] ?? ''); ?>">
             <input type="hidden" name="debitor_name" data-lookup-display-value value="<?php e($form['debitor_name'] ?? ''); ?>">
           </div>
+          <?php if (!empty($errors['debitor_no'])): ?>
+            <p class="field-error"><?php e($errors['debitor_no']); ?></p>
+          <?php endif; ?>
         </div>
 
         <div class="app-wizard-field-group" id="wizard-domain-group" data-app-component="helpdesk-handover-domain-select"
@@ -87,6 +154,9 @@ $tenantUsers = is_array($tenantUsers ?? null) ? $tenantUsers : [];
           </select>
           <input type="hidden" name="domain_url" id="wizard-domain-url" value="<?php e($form['domain_url'] ?? ''); ?>">
           <div id="wizard-domain-feedback" class="app-wizard-field-feedback" role="alert" hidden></div>
+          <?php if (!empty($errors['domain_no'])): ?>
+            <p class="field-error"><?php e($errors['domain_no']); ?></p>
+          <?php endif; ?>
         </div>
 
         <div class="app-wizard-field-group">
@@ -109,50 +179,66 @@ $tenantUsers = is_array($tenantUsers ?? null) ? $tenantUsers : [];
                 </option>
               <?php endforeach; ?>
             </select>
+            <?php if (!empty($errors['product_code'])): ?>
+              <p class="field-error"><?php e($errors['product_code']); ?></p>
+            <?php endif; ?>
           <?php endif; ?>
         </div>
 
-        <?php if ($canManage && $tenantUsers !== []): ?>
+        <?php if ($mode === 'assign'): ?>
         <div class="app-wizard-field-group">
-          <label for="wizard-assigned-to"><?php e(t('Assign to (optional)')); ?></label>
-          <select id="wizard-assigned-to" name="assigned_to">
-            <option value="0"><?php e(t('— Not assigned yet —')); ?></option>
-            <?php foreach ($tenantUsers as $u):
-                $uId = (int) ($u['u']['id'] ?? $u['id'] ?? 0);
-                $uName = (string) ($u['u']['display_name'] ?? $u['display_name'] ?? '');
-                $uEmail = (string) ($u['u']['email'] ?? $u['email'] ?? '');
-            ?>
-              <option value="<?php e($uId); ?>"<?php if ((int) ($form['assigned_to'] ?? 0) === $uId): ?> selected<?php endif; ?>>
-                <?php e($uName ?: $uEmail); ?>
-              </option>
-            <?php endforeach; ?>
-          </select>
+          <label for="wizard-assigned-to"><?php e(t('Assign to')); ?> <span class="handover-form-required">*</span></label>
+          <?php if ($tenantUsers === []): ?>
+            <p class="field-error"><?php e(t('No active employees found.')); ?></p>
+          <?php else: ?>
+            <select id="wizard-assigned-to" name="assigned_to">
+              <option value="0"><?php e(t('— Select employee —')); ?></option>
+              <?php foreach ($tenantUsers as $u):
+                  $uId = (int) ($u['u']['id'] ?? $u['id'] ?? 0);
+                  $uName = (string) ($u['u']['display_name'] ?? $u['display_name'] ?? '');
+                  $uEmail = (string) ($u['u']['email'] ?? $u['email'] ?? '');
+              ?>
+                <option value="<?php e($uId); ?>"<?php if ((int) ($form['assigned_to'] ?? 0) === $uId): ?> selected<?php endif; ?>>
+                  <?php e($uName ?: $uEmail); ?>
+                </option>
+              <?php endforeach; ?>
+            </select>
+            <?php if (!empty($errors['assigned_to'])): ?>
+              <p class="field-error"><?php e($errors['assigned_to']); ?></p>
+            <?php endif; ?>
+          <?php endif; ?>
         </div>
 
-        <div class="app-wizard-field-group" id="wizard-due-date-group">
+        <div class="app-wizard-field-group">
           <label for="wizard-due-date"><?php e(t('Due date (optional)')); ?></label>
-          <input
-            type="date"
-            id="wizard-due-date"
-            name="due_date"
-            value="<?php e($form['due_date'] ?? ''); ?>"
-          >
+          <input type="date" id="wizard-due-date" name="due_date" value="<?php e($form['due_date'] ?? ''); ?>">
         </div>
         <?php endif; ?>
 
         <?php \MintyPHP\Session::getCsrfInput(); ?>
 
         <div class="app-wizard-actions">
-          <a href="<?php e(lurl($closeTarget)); ?>" role="button" class="outline secondary"><?php e(t('Cancel')); ?></a>
-          <button type="submit" class="primary"><?php e(t('Continue')); ?></button>
+          <?php if ($canManage): ?>
+            <a href="<?php e(lurl($createTarget)); ?>" role="button" class="outline secondary"><?php e(t('Back')); ?></a>
+          <?php else: ?>
+            <a href="<?php e(lurl($closeTarget)); ?>" role="button" class="outline secondary"><?php e(t('Cancel')); ?></a>
+          <?php endif; ?>
+          <?php if ($mode === 'assign'): ?>
+            <button type="submit" class="primary"><?php e(t('Create and assign')); ?></button>
+          <?php else: ?>
+            <button type="submit" class="primary"><?php e(t('Continue')); ?></button>
+          <?php endif; ?>
         </div>
       </form>
     </div>
 
-  <!-- Step 2: Fill protocol -->
-  <?php elseif ($step === 2): ?>
+  <!-- Protocol step: fill protocol -->
+  <?php elseif ($step === $protocolStep): ?>
     <div class="app-wizard-card">
-      <form method="post" id="wizard-step-2">
+      <?php
+      $backUrl = lurl($createTarget) . '?step=' . $formStep . ($canManage ? '&mode=' . urlencode($mode) : '');
+      ?>
+      <form method="post" id="wizard-step-protocol">
         <h2 class="app-wizard-card-heading"><?php e(t('Fill handover protocol')); ?></h2>
         <p class="app-wizard-card-description">
           <?php e($wizardData['debitor_name'] ?? ''); ?> &mdash; <?php e($productDisplayName); ?>
@@ -166,7 +252,7 @@ $tenantUsers = is_array($tenantUsers ?? null) ? $tenantUsers : [];
         <?php \MintyPHP\Session::getCsrfInput(); ?>
 
         <div class="app-wizard-actions">
-          <a href="<?php e(lurl($createTarget)); ?>" role="button" class="outline secondary"><?php e(t('Back')); ?></a>
+          <a href="<?php e($backUrl); ?>" role="button" class="outline secondary"><?php e(t('Back')); ?></a>
           <button type="submit" class="primary"><?php e(t('Create handover')); ?></button>
         </div>
       </form>
diff --git a/modules/helpdesk/pages/helpdesk/handovers/index(default).phtml b/modules/helpdesk/pages/helpdesk/handovers/index(default).phtml
index fecc259..1fb6c25 100644
--- a/modules/helpdesk/pages/helpdesk/handovers/index(default).phtml
+++ b/modules/helpdesk/pages/helpdesk/handovers/index(default).phtml
@@ -57,7 +57,7 @@ require templatePath('partials/app-list-filters.phtml');
   <script src="<?php e(assetVersion('vendor/gridjs/plugins/selection/selection.umd.js')); ?>"></script>
 <?php endif; ?>
 <script type="application/json" id="page-config-helpdesk-handovers"><?php gridJsonForJs([
-    'dataUrl' => lurl('helpdesk/handovers-data'),
+    'dataUrl' => lurl('helpdesk/handovers-data') . '?view=' . rawurlencode($activeView),
     'gridLang' => gridLang(),
     'gridSearch' => $searchConfig,
     'filterSchema' => $clientFilterSchema,