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feat(helpdesk): add refresh button to ticket detail titlebar

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Adds 'Refresh data' button that re-fetches the communication feed
with ?refresh=1 to bypass the session cache. Shows loading skeleton
during reload.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
Felix Schneider
2026-04-05 22:19:15 +02:00
parent 66be390fa9
commit 640da8245d
2 changed files with 16 additions and 2 deletions
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9
modules/helpdesk/web/js/helpdesk-ticket.js
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@@ -41,16 +41,18 @@ function init(container) {
if (el) el.hidden = false;
}
async function loadCommunication() {
async function loadCommunication(refresh = false) {
const feedEl = document.getElementById('ticket-communication-feed');
const loadingEl = document.getElementById('ticket-communication-loading');
const contentEl = document.getElementById('ticket-communication-content');
if (!feedEl || !loadingEl || !contentEl) return;
if (contentEl) contentEl.hidden = true;
showLoading('ticket-communication-loading');
try {
const params = new URLSearchParams({ ticketNo });
if (refresh) params.set('refresh', '1');
const response = await fetch(communicationUrl + '?' + params.toString(), { credentials: 'same-origin' });
const data = await response.json();
@@ -85,5 +87,10 @@ function init(container) {
}
}
const refreshButton = container.querySelector('button[name="ticket-refresh"]');
if (refreshButton) {
refreshButton.addEventListener('click', () => loadCommunication(true));
}
loadCommunication();
}