feat(helpdesk): split team dashboard into Current and Performance tabs

Current tab: snapshot KPIs (open, unassigned, avg age) and per-agent
table with open/critical/age columns. No period filter needed.

Performance tab: period-filtered KPI (resolved) with segment control
(30/90/180/365d) and per-agent table sorted by resolved count.

Separates the two core questions: "Who needs help now?" vs.
"How did the team perform over time?"

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
2026-04-05 18:53:39 +02:00
parent cfb399b12a
commit 5ab4380a63
4 changed files with 144 additions and 87 deletions

View File

@@ -294,5 +294,7 @@
"Resolved in period": "Gelöst im Zeitraum",
"Not assigned": "Nicht zugewiesen",
"Could not load team dashboard.": "Team-Dashboard konnte nicht geladen werden.",
"No team data available.": "Keine Team-Daten verfügbar."
"No team data available.": "Keine Team-Daten verfügbar.",
"Current": "Aktuell",
"Performance": "Leistung"
}

View File

@@ -294,5 +294,7 @@
"Resolved in period": "Resolved in period",
"Not assigned": "Not assigned",
"Could not load team dashboard.": "Could not load team dashboard.",
"No team data available.": "No team data available."
"No team data available.": "No team data available.",
"Current": "Current",
"Performance": "Performance"
}