feat(helpdesk): split team dashboard into Current and Performance tabs
Current tab: snapshot KPIs (open, unassigned, avg age) and per-agent table with open/critical/age columns. No period filter needed. Performance tab: period-filtered KPI (resolved) with segment control (30/90/180/365d) and per-agent table sorted by resolved count. Separates the two core questions: "Who needs help now?" vs. "How did the team perform over time?" Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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@@ -294,5 +294,7 @@
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"Resolved in period": "Gelöst im Zeitraum",
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"Not assigned": "Nicht zugewiesen",
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"Could not load team dashboard.": "Team-Dashboard konnte nicht geladen werden.",
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"No team data available.": "Keine Team-Daten verfügbar."
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"No team data available.": "Keine Team-Daten verfügbar.",
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"Current": "Aktuell",
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"Performance": "Leistung"
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}
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@@ -294,5 +294,7 @@
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"Resolved in period": "Resolved in period",
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"Not assigned": "Not assigned",
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"Could not load team dashboard.": "Could not load team dashboard.",
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"No team data available.": "No team data available."
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"No team data available.": "No team data available.",
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"Current": "Current",
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"Performance": "Performance"
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}
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