diff --git a/modules/helpdesk/lib/Module/Helpdesk/Service/RiskRadarService.php b/modules/helpdesk/lib/Module/Helpdesk/Service/RiskRadarService.php
index 3fda438..319d4ac 100644
--- a/modules/helpdesk/lib/Module/Helpdesk/Service/RiskRadarService.php
+++ b/modules/helpdesk/lib/Module/Helpdesk/Service/RiskRadarService.php
@@ -9,10 +9,9 @@ namespace MintyPHP\Module\Helpdesk\Service;
 final class RiskRadarService
 {
     // --- Score weights (must sum to 100) ---
-    private const W_OPEN_PRESSURE = 30;
-    private const W_TREND = 25;
-    private const W_SLA_OVERDUE = 20;
-    private const W_RESOLUTION = 15;
+    private const W_OPEN_PRESSURE = 35;
+    private const W_TREND = 30;
+    private const W_SLA_OVERDUE = 25;
     private const W_INACTIVITY = 10;
 
     // --- Level thresholds ---
@@ -63,7 +62,6 @@ final class RiskRadarService
                     'created_prev' => 0,
                     'closed_prev' => 0,
                     'sla_overdue_count' => 0,
-                    'resolution_hours' => [],
                     'oldest_open_age_hours' => 0,
                     'open_tickets' => [],
                 ];
@@ -79,9 +77,6 @@ final class RiskRadarService
             if ($isClosed) {
                 if ($activityTs !== null && $activityTs >= $periodStart) {
                     $customers[$customerNo]['closed_current']++;
-                    if ($createdTs !== null && $activityTs > $createdTs) {
-                        $customers[$customerNo]['resolution_hours'][] = intdiv($activityTs - $createdTs, 3600);
-                    }
                 }
                 if ($activityTs !== null && $activityTs >= $prevPeriodStart && $activityTs < $periodStart) {
                     $customers[$customerNo]['closed_prev']++;
@@ -176,7 +171,6 @@ final class RiskRadarService
             });
 
             $netFlow = $c['created_current'] - $c['closed_current'];
-            $resolutionMedian = self::median($c['resolution_hours']);
 
             $scoredCustomers[] = [
                 'customer_no' => $c['customer_no'],
@@ -188,7 +182,6 @@ final class RiskRadarService
                     'critical' => $c['critical'],
                     'sla_overdue' => $c['sla_overdue_count'],
                     'net_flow' => $netFlow,
-                    'resolution_median_hours' => $resolutionMedian,
                     'oldest_open_hours' => $c['oldest_open_age_hours'],
                 ],
                 'drivers' => $topDrivers,
@@ -241,7 +234,6 @@ final class RiskRadarService
         $critical = (int) $c['critical'];
         $netFlow = (int) $c['created_current'] - (int) $c['closed_current'];
         $slaOverdue = (int) $c['sla_overdue_count'];
-        $resolutionMedian = self::median($c['resolution_hours']);
         $oldestAge = (int) $c['oldest_open_age_hours'];
 
         // 1. Open Pressure: min(100, open*8 + critical*18)
@@ -263,18 +255,7 @@ final class RiskRadarService
             default => 100,
         };
 
-        // 4. Resolution (median hours): null→neutral, <=24:0, 25-48:35, 49-96:70, >96:100
-        $resolutionScore = null;
-        if ($resolutionMedian !== null) {
-            $resolutionScore = match (true) {
-                $resolutionMedian <= 24 => 0,
-                $resolutionMedian <= 48 => 35,
-                $resolutionMedian <= 96 => 70,
-                default => 100,
-            };
-        }
-
-        // 5. Inactivity (oldest open): <=24:0, 25-72:35, 73-168:70, >168:100
+        // 4. Inactivity (oldest open): <=24:0, 25-72:35, 73-168:70, >168:100
         $inactivityScore = match (true) {
             $oldestAge <= 24 => 0,
             $oldestAge <= 72 => 35,
@@ -286,27 +267,11 @@ final class RiskRadarService
             ['id' => 'open_pressure', 'label' => 'Open pressure', 'raw_value' => $open, 'dimension_score' => $openScore, 'weight' => self::W_OPEN_PRESSURE],
             ['id' => 'trend', 'label' => 'Trend', 'raw_value' => $netFlow, 'dimension_score' => $trendScore, 'weight' => self::W_TREND],
             ['id' => 'sla_overdue', 'label' => 'SLA overdue', 'raw_value' => $slaOverdue, 'dimension_score' => $slaScore, 'weight' => self::W_SLA_OVERDUE],
-            ['id' => 'resolution', 'label' => 'Resolution time', 'raw_value' => $resolutionMedian, 'dimension_score' => $resolutionScore, 'weight' => self::W_RESOLUTION],
             ['id' => 'inactivity', 'label' => 'Inactivity', 'raw_value' => $oldestAge, 'dimension_score' => $inactivityScore, 'weight' => self::W_INACTIVITY],
         ];
 
-        // Compute weighted points; redistribute resolution weight when null
-        $effectiveWeightSum = 0;
-        foreach ($dimensions as $d) {
-            if ($d['dimension_score'] !== null) {
-                $effectiveWeightSum += $d['weight'];
-            }
-        }
-
         foreach ($dimensions as $i => $d) {
-            if ($d['dimension_score'] === null) {
-                $dimensions[$i]['weighted_points'] = 0.0;
-            } else {
-                $adjustedWeight = $effectiveWeightSum > 0
-                    ? ($d['weight'] / $effectiveWeightSum) * 100
-                    : (float) $d['weight'];
-                $dimensions[$i]['weighted_points'] = round(($d['dimension_score'] / 100) * $adjustedWeight, 1);
-            }
+            $dimensions[$i]['weighted_points'] = round(($d['dimension_score'] / 100) * $d['weight'], 1);
         }
 
         return $dimensions;
diff --git a/modules/helpdesk/tests/Module/Helpdesk/Service/RiskRadarServiceTest.php b/modules/helpdesk/tests/Module/Helpdesk/Service/RiskRadarServiceTest.php
index 451dba6..daaac5c 100644
--- a/modules/helpdesk/tests/Module/Helpdesk/Service/RiskRadarServiceTest.php
+++ b/modules/helpdesk/tests/Module/Helpdesk/Service/RiskRadarServiceTest.php
@@ -134,40 +134,16 @@ class RiskRadarServiceTest extends TestCase
         $this->assertSame(0, $result['customers'][0]['kpis']['sla_overdue']);
     }
 
-    public function testResolutionMedian(): void
+    public function testFourDimensionsInOutput(): void
     {
         $tickets = [
-            self::ticket('T1', '10610', 'Fast', 100, true, '', 10),
-            self::ticket('T2', '10610', 'Fast', 100, true, '', 20),
-            self::ticket('T3', '10610', 'Fast', 100, true, '', 30),
-            self::ticket('T4', '10610', 'Fast', 5), // one open
+            self::ticket('T1', '10610', 'Any', 10),
         ];
 
         $result = RiskRadarService::buildRiskRadar($tickets, [], 90);
 
-        $this->assertSame(20.0, $result['customers'][0]['kpis']['resolution_median_hours']);
-    }
-
-    public function testResolutionNullRedistributesWeight(): void
-    {
-        // Only open tickets, no closed → resolution is null
-        $tickets = [
-            self::ticket('T1', '10610', 'Open Only', 10),
-        ];
-
-        $result = RiskRadarService::buildRiskRadar($tickets, [], 90);
-
-        $customer = $result['customers'][0];
-        $resolutionDim = null;
-        foreach ($customer['dimensions'] as $d) {
-            if ($d['id'] === 'resolution') {
-                $resolutionDim = $d;
-            }
-        }
-
-        $this->assertNotNull($resolutionDim);
-        $this->assertNull($resolutionDim['dimension_score']);
-        $this->assertSame(0.0, $resolutionDim['weighted_points']);
+        $dimIds = array_column($result['customers'][0]['dimensions'], 'id');
+        $this->assertSame(['open_pressure', 'trend', 'sla_overdue', 'inactivity'], $dimIds);
     }
 
     public function testTruncatedFlagPassthrough(): void